New Coffee
06-28-2016, 05:33 AM
#31
Gets Weekends Off
Joined APC: Nov 2010
Posts: 1,785
From the United news release
High-quality water for high-quality coffee
Here are a few common questions we hear about onboard water:
Q: Can we use bottled water to brew coffee?
A: No, not in most cases. The water supply lines attach to the back of the coffeemakers, and there is no means of pouring bottled water into them. Coffee makers designed for bottled water are normally used on regional jets that lack a water tank. Representatives from illy have tested their products in our onboard coffee-makers, and the water quality successfully met their high standards.
Q: How do we know the water system is clean?
A: We use an ozone disinfection system which is safer, faster and more effective than other systems used in the industry. It not only disinfects, it improves the reliability of the entire system from the fill port to the faucet. We’ve invested $1.7 million in ozone disinfection carts that are in place at hubs and major stations, allowing us to disinfect every aircraft at least once every 90 days.
Q: What about the filters?
A: We recently stopped using carbon water filters in galleys. Tests revealed carbon water filters can actually cause more harm than good by harboring microbes and reducing chlorine levels, thus degrading water quality.
Q: How do we know the water we board is good?
A: We have strict water potability requirements for every station. When we open a new station, water service providers are required to provide proof of compliance to our standards and continue to meet them. The compliance program for water standards is a part of the ground handling contract to ensure quality remains high.
Q: How often do we test the water and water systems?
A: In addition to the disinfection program, United monitors water quality by testing samples at EPA-approved laboratories – every single plane in the fleet is tested annually. Engineering uses the data to write the maintenance program and validate established procedures, to implement process improvements and to collaborate with industry experts to share best practices and keep abreast of the latest advances in water technology.
Maintenance periodically inspects the entire water system. The inspection process includes a wide range of tasks. For example, our techs disassemble and inspect the faucets to ensure not only functionality, but cleanliness. The pressurization system is routinely checked because weak pressure often indicates system faults.
Q: What about the coffee makers on board?
A: The coffee makers and spigots get cleaned routinely. There is also a descale task in place to take care of hard water deposits; we descale using food-grade chemicals that are specifically formulated for United aircraft.
Q: Do we test for taste or smell of our water?
A: Taste, smell and color are subjective and are not enforced by the EPA or the FDA. When in doubt, we may require draining and refilling or disinfection, depending on the issue.
Q: How much water do we need on each plane? Should I worry if the gauge says 40 percent before my flight?
A: We use a fill formula that depends on aircraft type, flight duration and customer load factor. Sometimes flight crews mistakenly ask that water tanks be topped off to full before any flight, even though the calculation calls for a partial load on that flight, and we end up using extra fuel to transport that unnecessary water.
High-quality water for high-quality coffee
Here are a few common questions we hear about onboard water:
Q: Can we use bottled water to brew coffee?
A: No, not in most cases. The water supply lines attach to the back of the coffeemakers, and there is no means of pouring bottled water into them. Coffee makers designed for bottled water are normally used on regional jets that lack a water tank. Representatives from illy have tested their products in our onboard coffee-makers, and the water quality successfully met their high standards.
Q: How do we know the water system is clean?
A: We use an ozone disinfection system which is safer, faster and more effective than other systems used in the industry. It not only disinfects, it improves the reliability of the entire system from the fill port to the faucet. We’ve invested $1.7 million in ozone disinfection carts that are in place at hubs and major stations, allowing us to disinfect every aircraft at least once every 90 days.
Q: What about the filters?
A: We recently stopped using carbon water filters in galleys. Tests revealed carbon water filters can actually cause more harm than good by harboring microbes and reducing chlorine levels, thus degrading water quality.
Q: How do we know the water we board is good?
A: We have strict water potability requirements for every station. When we open a new station, water service providers are required to provide proof of compliance to our standards and continue to meet them. The compliance program for water standards is a part of the ground handling contract to ensure quality remains high.
Q: How often do we test the water and water systems?
A: In addition to the disinfection program, United monitors water quality by testing samples at EPA-approved laboratories – every single plane in the fleet is tested annually. Engineering uses the data to write the maintenance program and validate established procedures, to implement process improvements and to collaborate with industry experts to share best practices and keep abreast of the latest advances in water technology.
Maintenance periodically inspects the entire water system. The inspection process includes a wide range of tasks. For example, our techs disassemble and inspect the faucets to ensure not only functionality, but cleanliness. The pressurization system is routinely checked because weak pressure often indicates system faults.
Q: What about the coffee makers on board?
A: The coffee makers and spigots get cleaned routinely. There is also a descale task in place to take care of hard water deposits; we descale using food-grade chemicals that are specifically formulated for United aircraft.
Q: Do we test for taste or smell of our water?
A: Taste, smell and color are subjective and are not enforced by the EPA or the FDA. When in doubt, we may require draining and refilling or disinfection, depending on the issue.
Q: How much water do we need on each plane? Should I worry if the gauge says 40 percent before my flight?
A: We use a fill formula that depends on aircraft type, flight duration and customer load factor. Sometimes flight crews mistakenly ask that water tanks be topped off to full before any flight, even though the calculation calls for a partial load on that flight, and we end up using extra fuel to transport that unnecessary water.
06-28-2016, 06:30 AM
#32
Gets Weekends Off
Joined APC: Jun 2013
Position: On the right hand side
Posts: 665
From the United news release
High-quality water for high-quality coffee
Here are a few common questions we hear about onboard water:
Q: Can we use bottled water to brew coffee?
A: No, not in most cases. The water supply lines attach to the back of the coffeemakers, and there is no means of pouring bottled water into them. Coffee makers designed for bottled water are normally used on regional jets that lack a water tank. Representatives from illy have tested their products in our onboard coffee-makers, and the water quality successfully met their high standards.
Q: How do we know the water system is clean?
A: We use an ozone disinfection system which is safer, faster and more effective than other systems used in the industry. It not only disinfects, it improves the reliability of the entire system from the fill port to the faucet. We’ve invested $1.7 million in ozone disinfection carts that are in place at hubs and major stations, allowing us to disinfect every aircraft at least once every 90 days.
Q: What about the filters?
A: We recently stopped using carbon water filters in galleys. Tests revealed carbon water filters can actually cause more harm than good by harboring microbes and reducing chlorine levels, thus degrading water quality.
Q: How do we know the water we board is good?
A: We have strict water potability requirements for every station. When we open a new station, water service providers are required to provide proof of compliance to our standards and continue to meet them. The compliance program for water standards is a part of the ground handling contract to ensure quality remains high.
Q: How often do we test the water and water systems?
A: In addition to the disinfection program, United monitors water quality by testing samples at EPA-approved laboratories – every single plane in the fleet is tested annually. Engineering uses the data to write the maintenance program and validate established procedures, to implement process improvements and to collaborate with industry experts to share best practices and keep abreast of the latest advances in water technology.
Maintenance periodically inspects the entire water system. The inspection process includes a wide range of tasks. For example, our techs disassemble and inspect the faucets to ensure not only functionality, but cleanliness. The pressurization system is routinely checked because weak pressure often indicates system faults.
Q: What about the coffee makers on board?
A: The coffee makers and spigots get cleaned routinely. There is also a descale task in place to take care of hard water deposits; we descale using food-grade chemicals that are specifically formulated for United aircraft.
Q: Do we test for taste or smell of our water?
A: Taste, smell and color are subjective and are not enforced by the EPA or the FDA. When in doubt, we may require draining and refilling or disinfection, depending on the issue.
Q: How much water do we need on each plane? Should I worry if the gauge says 40 percent before my flight?
A: We use a fill formula that depends on aircraft type, flight duration and customer load factor. Sometimes flight crews mistakenly ask that water tanks be topped off to full before any flight, even though the calculation calls for a partial load on that flight, and we end up using extra fuel to transport that unnecessary water.
High-quality water for high-quality coffee
Here are a few common questions we hear about onboard water:
Q: Can we use bottled water to brew coffee?
A: No, not in most cases. The water supply lines attach to the back of the coffeemakers, and there is no means of pouring bottled water into them. Coffee makers designed for bottled water are normally used on regional jets that lack a water tank. Representatives from illy have tested their products in our onboard coffee-makers, and the water quality successfully met their high standards.
Q: How do we know the water system is clean?
A: We use an ozone disinfection system which is safer, faster and more effective than other systems used in the industry. It not only disinfects, it improves the reliability of the entire system from the fill port to the faucet. We’ve invested $1.7 million in ozone disinfection carts that are in place at hubs and major stations, allowing us to disinfect every aircraft at least once every 90 days.
Q: What about the filters?
A: We recently stopped using carbon water filters in galleys. Tests revealed carbon water filters can actually cause more harm than good by harboring microbes and reducing chlorine levels, thus degrading water quality.
Q: How do we know the water we board is good?
A: We have strict water potability requirements for every station. When we open a new station, water service providers are required to provide proof of compliance to our standards and continue to meet them. The compliance program for water standards is a part of the ground handling contract to ensure quality remains high.
Q: How often do we test the water and water systems?
A: In addition to the disinfection program, United monitors water quality by testing samples at EPA-approved laboratories – every single plane in the fleet is tested annually. Engineering uses the data to write the maintenance program and validate established procedures, to implement process improvements and to collaborate with industry experts to share best practices and keep abreast of the latest advances in water technology.
Maintenance periodically inspects the entire water system. The inspection process includes a wide range of tasks. For example, our techs disassemble and inspect the faucets to ensure not only functionality, but cleanliness. The pressurization system is routinely checked because weak pressure often indicates system faults.
Q: What about the coffee makers on board?
A: The coffee makers and spigots get cleaned routinely. There is also a descale task in place to take care of hard water deposits; we descale using food-grade chemicals that are specifically formulated for United aircraft.
Q: Do we test for taste or smell of our water?
A: Taste, smell and color are subjective and are not enforced by the EPA or the FDA. When in doubt, we may require draining and refilling or disinfection, depending on the issue.
Q: How much water do we need on each plane? Should I worry if the gauge says 40 percent before my flight?
A: We use a fill formula that depends on aircraft type, flight duration and customer load factor. Sometimes flight crews mistakenly ask that water tanks be topped off to full before any flight, even though the calculation calls for a partial load on that flight, and we end up using extra fuel to transport that unnecessary water.
06-28-2016, 06:36 AM
#33
Gets Weekends Off
Joined APC: Jun 2008
Position: 737 CAPT
Posts: 1,900
Actually, the E145 has a galley "tank/jug" reservoir that is filled manually by the FA with bottled water. If you look along the wall in the aisle next to the galley, there is a compartment door. Inside that door is a tank which slides out into the aisle and is filled by the FA. Most of the time this is done before passenger boarding so they never see it. The coffee maker water on the E145 comes from bottled water and not the potable water system.
06-28-2016, 10:29 AM
#34
Gets Weekends Off
Joined APC: Jun 2013
Position: On the right hand side
Posts: 665
Actually, the E145 has a galley "tank/jug" reservoir that is filled manually by the FA with bottled water. If you look along the wall in the aisle next to the galley, there is a compartment door. Inside that door is a tank which slides out into the aisle and is filled by the FA. Most of the time this is done before passenger boarding so they never see it. The coffee maker water on the E145 comes from bottled water and not the potable water system.
12-14-2016, 10:02 AM
#36
Gets Weekends Off
Joined APC: Feb 2015
Position: 777FO
Posts: 770
Just catching up on Peter King's MMQB column this week and caught this:
g. Coffeenerdness: illy coffee, on United flights. I’m a fan.
He also has a notable comment in there about the Delta SFO terminal, here's the link:
New York Giants sweep Dallas Cowboys; NFL Week 14 notes | The MMQB with Peter King
Love to see it from a guy who travels constantly and is serious about his coffee. Can't buy that kind of endorsement.
g. Coffeenerdness: illy coffee, on United flights. I’m a fan.
He also has a notable comment in there about the Delta SFO terminal, here's the link:
New York Giants sweep Dallas Cowboys; NFL Week 14 notes | The MMQB with Peter King
Love to see it from a guy who travels constantly and is serious about his coffee. Can't buy that kind of endorsement.
12-14-2016, 01:22 PM
#37
Gets Weekends Off
Joined APC: Aug 2006
Posts: 1,861
Just catching up on Peter King's MMQB column this week and caught this:
g. Coffeenerdness: illy coffee, on United flights. I’m a fan.
He also has a notable comment in there about the Delta SFO terminal, here's the link:
New York Giants sweep Dallas Cowboys; NFL Week 14 notes | The MMQB with Peter King
Love to see it from a guy who travels constantly and is serious about his coffee. Can't buy that kind of endorsement.
g. Coffeenerdness: illy coffee, on United flights. I’m a fan.
He also has a notable comment in there about the Delta SFO terminal, here's the link:
New York Giants sweep Dallas Cowboys; NFL Week 14 notes | The MMQB with Peter King
Love to see it from a guy who travels constantly and is serious about his coffee. Can't buy that kind of endorsement.
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