Gordo on CNBC today...Oscar on 4/21 CNBC
04-21-2016, 05:03 PM
#11
Banned
Joined APC: Mar 2015
Posts: 846
His point about having a superior network that yields marginal results is valid. Even going back to the late 90s, was UAL more profitable than DAL or AAL? We should have been, given the ESOP labor cost advantage back then, but we only kept pace at best. It seems as though the size and complexity of the network may cost too much for the revenue we squeeze out of it. As a result, our financial metrics tend to lag the competition. If Oscar's team doesn't find a way to close the margin gap with the competition, I wouldn't be surprised to see the network downsized and simplified eventually. The call to do just that has come from Wall Street before.
04-21-2016, 07:27 PM
#12
Gets Weekends Off
Joined APC: Aug 2013
Posts: 2,159
We have both a bloated and redundant management model.
If we want to be competitive we need to empower people at the lowest level possible and trust them to do their jobs. We don't need 3 levels of supervision and oversight and contradictory and often times late to the party decision makers with no accountability and responsibility.
On the flight ops side: we just need to let our Captains have complete decision-making authority over their operation. Too many flight managers and ACP's with not enough credibility and experience.
Training: can we get rid of the co-pilot (fill the box) mentality please. Let's get experienced line guys in the training world.
If we want to be competitive we need to empower people at the lowest level possible and trust them to do their jobs. We don't need 3 levels of supervision and oversight and contradictory and often times late to the party decision makers with no accountability and responsibility.
On the flight ops side: we just need to let our Captains have complete decision-making authority over their operation. Too many flight managers and ACP's with not enough credibility and experience.
Training: can we get rid of the co-pilot (fill the box) mentality please. Let's get experienced line guys in the training world.
04-22-2016, 05:56 AM
#13
(retired)
Joined APC: Apr 2011
Position: Old, retired, healthy, debt-free, liquid
Posts: 422
...United customer service went down the tube on day one of the merger. You've been known to bash United - would that be from not getting hired at UAL, AA or DAL in the late 70's - sour grapes. Must of been tough having to settle...He's a blowhard for the new guys....
In the late 1970's, everybody was trying to get on with Delta. It was a multi-day process with an unusual psych interview. You were seated in a rocking chair and measured how your verbal answers aligned with your "rocking" motion. Despite that, Delta was the goal and everything else was a "settlement." Most got the "settlement."
You're known for personal "snark" and "unusual" analytical conclusions. However, I have absolutely no clue what a "blowhard for the new guys" is from one of your following posts. I have lots of time and some may have a need for entertainment, so...entertain.
04-22-2016, 09:54 AM
#14
Gets Weekends Off
Joined APC: Feb 2015
Position: 777FO
Posts: 769
Jaime Baker likes to ask snarky questions during earnings calls, it is a sly form of self promotion. He did something similar during DAL's call the other week, from the DAL forums:
"Jamie Baker chastised DAL management. He started with the comment that he agreed that DAL is a high quality industrial company. He continued by saying that DAL management was not forthcoming with basic revenue information in a way that was commonly done by other companies that shared a high quality industrial designation. Boom."
"Jamie Baker chastised DAL management. He started with the comment that he agreed that DAL is a high quality industrial company. He continued by saying that DAL management was not forthcoming with basic revenue information in a way that was commonly done by other companies that shared a high quality industrial designation. Boom."
04-22-2016, 07:13 PM
#15
Gets Weekends Off
Joined APC: Apr 2008
Posts: 1,808
We have both a bloated and redundant management model.
If we want to be competitive we need to empower people at the lowest level possible and trust them to do their jobs. We don't need 3 levels of supervision and oversight and contradictory and often times late to the party decision makers with no accountability and responsibility.
If we want to be competitive we need to empower people at the lowest level possible and trust them to do their jobs. We don't need 3 levels of supervision and oversight and contradictory and often times late to the party decision makers with no accountability and responsibility.
04-24-2016, 08:10 AM
#16
(retired)
Joined APC: Apr 2011
Position: Old, retired, healthy, debt-free, liquid
Posts: 422
To be fair, the customer service/interface aspect was beginning to improve about the time of retirement and has improved significantly in the interim.
There have been many articles and opinions as to why United has had a CS problem (leadership, management, organized environment, vision, poorly financed, etc.). Suffice it to say it has improved, is now competitive and is a far sight better than the days when customer service at United felt like one was dealing with government clerks at the VA...slow, no interest, no information.
Much better today than in the past.
There have been many articles and opinions as to why United has had a CS problem (leadership, management, organized environment, vision, poorly financed, etc.). Suffice it to say it has improved, is now competitive and is a far sight better than the days when customer service at United felt like one was dealing with government clerks at the VA...slow, no interest, no information.
Much better today than in the past.
04-24-2016, 11:08 AM
#17
Banned
Joined APC: Mar 2015
Posts: 846
To be fair, the customer service/interface aspect was beginning to improve about the time of retirement and has improved significantly in the interim.
There have been many articles and opinions as to why United has had a CS problem (leadership, management, organized environment, vision, poorly financed, etc.). Suffice it to say it has improved, is now competitive and is a far sight better than the days when customer service at United felt like one was dealing with government clerks at the VA...slow, no interest, no information.
Much better today than in the past.
There have been many articles and opinions as to why United has had a CS problem (leadership, management, organized environment, vision, poorly financed, etc.). Suffice it to say it has improved, is now competitive and is a far sight better than the days when customer service at United felt like one was dealing with government clerks at the VA...slow, no interest, no information.
Much better today than in the past.
Don't take any offense but you had your turn. Your generation didn't do much for the industry or the pilots that follow. You had your turn - it's time to let the new guys have a go of it. Can't make it much worse than your generation did.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. This gives you some kinda inside knowledge to the industry - How? Is it possible you include the checkered past of the CAL operation as United before United got hold of CAL.
04-24-2016, 01:40 PM
#18
Gets Weekends Off
Joined APC: Dec 2013
Position: 756 left...
Posts: 472
[QUOTE=AllenAllert;2115796]Bull - you must be talking about CAL of old.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. .[/QUOTE
And my dad can beat up your dad cuz he worked for a real airline instead of a large regional carrier!
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. .[/QUOTE
And my dad can beat up your dad cuz he worked for a real airline instead of a large regional carrier!
04-25-2016, 05:25 AM
#19
Banned
Joined APC: Mar 2015
Posts: 846
Bull - you must be talking about CAL of old.
Don't take any offense but you had your turn. Your generation didn't do much for the industry or the pilots that follow. You had your turn - it's time to let the new guys have a go of it. Can't make it much worse than your generation did.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. This gives you some kinda inside knowledge to the industry - How? Is it possible you include the checkered past of the CAL operation as United before United got hold of CAL .
Don't take any offense but you had your turn. Your generation didn't do much for the industry or the pilots that follow. You had your turn - it's time to let the new guys have a go of it. Can't make it much worse than your generation did.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. This gives you some kinda inside knowledge to the industry - How? Is it possible you include the checkered past of the CAL operation as United before United got hold of CAL .
Maybe your daddy should have spent more time and money on your education.
Last edited by AllenAllert; 04-25-2016 at 05:47 AM.
04-25-2016, 06:26 AM
#20
Not on Reserve
Joined APC: Feb 2011
Position: Seat 0A
Posts: 117
Bull - you must be talking about CAL of old.
Don't take any offense but you had your turn. Your generation didn't do much for the industry or the pilots that follow. You had your turn - it's time to let the new guys have a go of it. Can't make it much worse than your generation did.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. This gives you some kinda inside knowledge to the industry - How? Is it possible you include the checkered past of the CAL operation as United before United got hold of CAL.
Don't take any offense but you had your turn. Your generation didn't do much for the industry or the pilots that follow. You had your turn - it's time to let the new guys have a go of it. Can't make it much worse than your generation did.
As a CAL pilot, how is it you know so much about United and why is it always negative(selective internet searches). You worked for a large regional carrier with a tainted history. This gives you some kinda inside knowledge to the industry - How? Is it possible you include the checkered past of the CAL operation as United before United got hold of CAL.
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