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Beware my UA discount

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Old 07-14-2023, 07:12 PM
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Default Beware my UA discount

This has been going on for a couple weeks. The UA discount site redirects to the retail United Res site. We tried a help hub request last month. Followed their suggestions, and finally gave up. The help pages are out of date and nonsense… “fare wheel”?

Gave in and called Employee res tonight. 1:13 hours on phone for them to discover that the prices on the redirect website for employees are hugely higher, like over a hundred dollars, each way, plus bags are not free.
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Old 07-14-2023, 07:29 PM
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Originally Posted by hopp
This has been going on for a couple weeks. The UA discount site redirects to the retail United Res site. We tried a help hub request last month. Followed their suggestions, and finally gave up. The help pages are out of date and nonsense… “fare wheel”?

Gave in and called Employee res tonight. 1:13 hours on phone for them to discover that the prices on the redirect website for employees are hugely higher, like over a hundred dollars, each way, plus bags are not free.
I always use the United app and have had good luck with it.
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Old 07-14-2023, 07:37 PM
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Originally Posted by hopp
This has been going on for a couple weeks. The UA discount site redirects to the retail United Res site. We tried a help hub request last month. Followed their suggestions, and finally gave up. The help pages are out of date and nonsense… “fare wheel”?

Gave in and called Employee res tonight. 1:13 hours on phone for them to discover that the prices on the redirect website for employees are hugely higher, like over a hundred dollars, each way, plus bags are not free.
I just bought 2 different tickets within the last week with no issues. Tapping the banner that shows fares available on employee res didn’t work, but I clicked the link on flying together>employee discounts>myuadiscount and made reservations with no issues.
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Old 07-14-2023, 10:00 PM
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When tapping on the fares banner, check that your pop-ups are enabled, especially if using Safari on iPhone.
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Old 07-15-2023, 06:04 AM
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Originally Posted by Hedley
I just bought 2 different tickets within the last week with no issues. Tapping the banner that shows fares available on employee res didn’t work, but I clicked the link on flying together>employee discounts>myuadiscount and made reservations with no issues.
Did you compare those fares with united.com?

As for using the app, I got a message from help hub, saying that you cannot use the app.
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Old 07-15-2023, 06:17 AM
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Originally Posted by hopp
Did you compare those fares with united.com?

As for using the app, I got a message from help hub, saying that you cannot use the app.
I compared United.com, AA, and DL looking for the best price. They were almost to the penny identical. The United discount fare was about $100 cheaper on each ticket. First fare was around $200 one way, second was $120.
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Old 07-15-2023, 07:54 AM
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Originally Posted by hopp
Did you compare those fares with united.com?

As for using the app, I got a message from help hub, saying that you cannot use the app.
I believe they may be mistaken. I used the app yesterday and it worked just fine. It’s the only way I’ve bought tickets or listed for non-rev travel in years.

I just checked again, it works just fine. I took a screen shot but don’t know how to post it.

Sometimes it’s way more than 20%. I bought a premium economy ticket home from Europe last month, it was less than $500. It was over $1,000 regular price. Other times it’s not much of a discount at all.
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Old 07-15-2023, 07:57 AM
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Originally Posted by Hedley
I compared United.com, AA, and DL looking for the best price. They were almost to the penny identical. The United discount fare was about $100 cheaper on each ticket. First fare was around $200 one way, second was $120.
you can and should use the APP… when you select the “trip type” (page 1 on app) on book flight you can then select NRSA, DH Deviation, MyUAdiscount, etc… I book these all the time and they are normally a good deal and way below the standard discount tickets.
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Old 07-15-2023, 08:17 AM
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It’s a very flaky site. Try clearing your cookies/cache that will
Sometimes make it redirect correctly
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Old 07-15-2023, 08:18 AM
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Originally Posted by hopp
Did you compare those fares with united.com?

As for using the app, I got a message from help hub, saying that you cannot use the app.
Every time I travel with my family I buy tickets via the United app with the discount. Several vacations of experience: it works.
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