United Allegedly Kills Dog
03-14-2018, 02:02 PM
#81
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Joined APC: Jan 2018
Position: 737 FO
Posts: 56
Kansas family's dog put on flight to Japan following airline mix - KCTV5
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
03-14-2018, 02:07 PM
#82
Number Last
Joined APC: Sep 2017
Position: Boeing voice activated systems and ACARS commander
Posts: 442
Probably end up with an expansion of the passengers bill of rights.
The Coquito bill.
Last edited by PowderFinger; 03-14-2018 at 02:15 PM. Reason: Due respect.
03-14-2018, 02:11 PM
#83
Number Last
Joined APC: Sep 2017
Position: Boeing voice activated systems and ACARS commander
Posts: 442
Kansas family's dog put on flight to Japan following airline mix - KCTV5
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
03-14-2018, 02:36 PM
#86
Gets Weekends Off
Joined APC: Nov 2008
Position: I'm here, i'm there, i'm everywhere...
Posts: 1,508
So if the passenger didn't speak any english...how did she understand the FA tell her to put the carrier in the overhead bin? If she somehow understood that they told her to put the dog in the overhead bin then how did she plead with the FA that there was a dog in there? On Delta, the carrier of a pet in cabin had a large green tag on it...does United also tag the kennels of pets in cabin? Why is there no tag in any of the pictures taken?
There's so many holes in this story I don't even know where to begin.
The thing most us agree on is that UAL will be hung for this regardless of what the facts are or what comes out of it.
There's so many holes in this story I don't even know where to begin.
The thing most us agree on is that UAL will be hung for this regardless of what the facts are or what comes out of it.
03-14-2018, 03:08 PM
#87
Gets Weekends Off
Joined APC: Jul 2011
Position: Capt
Posts: 223
Dog’s death on United flight should result in family being ‘significantly compensated’, says lawyer of man dragged from flight. (On marketwatch).
....problem is that if you pay this family $3 million for their dog, you have to pay off all of the others.
....problem is that if you pay this family $3 million for their dog, you have to pay off all of the others.
03-14-2018, 03:14 PM
#88
Gets Weekends Off
Joined APC: Oct 2005
Position: ERJ CAPT
Posts: 227
1. Are you sure that this was an actual kennel bag, or just a bag? Looking at the pictures on the internet it's not obvious. Actually I lean toward a regular tote bag.
2. If the bag didn't fit, what was the crew to do, other than remove them from the flight?
3. She was travelling with so much crap (typical when traveling with small children) was there no room for the dog, or was there no room for all her crap, and she made a choice what to put in overhead.
4. On an aircraft after pushback there's so much noise I'm not sure that a fight attendant would have known that the barking/yelping was coming from overhead. Especially if it stopped in first 30 mins of flight. Flight attendants may not have been near that part of cabin at that time.
5. Or it could have been an FA on a power trip, one who missed out on that part of training, or a FA too busy trying to get the flight out to focus on what was actually going on at the time.
Regardless, in the next 48-72 hours I think there will be additional salient info on what occured.
2. If the bag didn't fit, what was the crew to do, other than remove them from the flight?
3. She was travelling with so much crap (typical when traveling with small children) was there no room for the dog, or was there no room for all her crap, and she made a choice what to put in overhead.
4. On an aircraft after pushback there's so much noise I'm not sure that a fight attendant would have known that the barking/yelping was coming from overhead. Especially if it stopped in first 30 mins of flight. Flight attendants may not have been near that part of cabin at that time.
5. Or it could have been an FA on a power trip, one who missed out on that part of training, or a FA too busy trying to get the flight out to focus on what was actually going on at the time.
Regardless, in the next 48-72 hours I think there will be additional salient info on what occured.
03-14-2018, 03:37 PM
#90
:-)
Joined APC: Feb 2007
Posts: 7,339
1. Are you sure that this was an actual kennel bag, or just a bag? Looking at the pictures on the internet it's not obvious. Actually I lean toward a regular tote bag.
2. If the bag didn't fit, what was the crew to do, other than remove them from the flight?
3. She was travelling with so much crap (typical when traveling with small children) was there no room for the dog, or was there no room for all her crap, and she made a choice what to put in overhead.
4. On an aircraft after pushback there's so much noise I'm not sure that a fight attendant would have known that the barking/yelping was coming from overhead. Especially if it stopped in first 30 mins of flight. Flight attendants may not have been near that part of cabin at that time.
5. Or it could have been an FA on a power trip, one who missed out on that part of training, or a FA too busy trying to get the flight out to focus on what was actually going on at the time.
Regardless, in the next 48-72 hours I think there will be additional salient info on what occured.
2. If the bag didn't fit, what was the crew to do, other than remove them from the flight?
3. She was travelling with so much crap (typical when traveling with small children) was there no room for the dog, or was there no room for all her crap, and she made a choice what to put in overhead.
4. On an aircraft after pushback there's so much noise I'm not sure that a fight attendant would have known that the barking/yelping was coming from overhead. Especially if it stopped in first 30 mins of flight. Flight attendants may not have been near that part of cabin at that time.
5. Or it could have been an FA on a power trip, one who missed out on that part of training, or a FA too busy trying to get the flight out to focus on what was actually going on at the time.
Regardless, in the next 48-72 hours I think there will be additional salient info on what occured.
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