United Allegedly Kills Dog
03-14-2018, 10:49 AM
#71
Gets Weekends Off
Joined APC: Feb 2012
Position: 787
Posts: 3,202
This issue is obviously different than an animal dying in the pit........alot of factors with this event and it was unfortunate and sad.
03-14-2018, 11:22 AM
#72
Gets Weekends Off
Joined APC: May 2006
Posts: 1,000
At least this one didn't die...
Kansas family's dog put on flight to Japan following airline mix - KCTV5
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kara and Joseph Swindle, along with their children, are in the process of moving from Oregon to Wichita.
With her 7-year-old son and 2-year-old daughter, Kara Swindle flew into Kansas City Tuesday on a United Airlines flight.
When they arrived, they went to a United Airlines cargo facility to pick up Irgo, their 10-year-old German Shepherd.
Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday.
When the family went to the facility, she discovered a Great Dane dog instead. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. The Great Dane dog was scheduled to go to Japan.
When the plane landed in Japan, officials were able to locate Irgo. He will see a veterinarian and then be put on a flight to Wichita, KS.
The airline originally told Swindle that because Irgo was on an international flight, the dog might be required to be quarantined in Japan up to two weeks.
Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.
“I just want to know where my dog is," Swindle said. "The fact that we don’t have any idea is the most frustrating part. He could be in Kansas City and we have no idea because the paperwork is all messed up. They have our paperwork here saying that this is the correct dog, but we know it’s not. It’s just horrible.”
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
Swindle says, now, she just hopes that Irgo is okay, wherever he is.
“At this point, all I can do is be hopeful that my dog is going to be okay and return safely," she said. "I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”
Swindle and her two children were scheduled to be in Wichita on Wednesday morning to sign paperwork for their new home. She is unsure if they’ll be in Wichita because the airline is unsure when Irgo will make it back to Kansas City.
A spokesperson for the airline issued this statement to KCTV5 News.
"An error occurred during connections in Denver for two pets sent to the wrong destinations. We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."
United Airlines recently changed their pet policy, limiting what animals are allowed in the plane's cabin. The changes follow an incident in which a passenger attempted to bring an emotional support peacock onto a plane. Small dogs, inside a carrier that fits under a passenger's seat, are typically allowed.
Copyright 2018 KCTV (Meredith Corp.) All rights reserved.
03-14-2018, 11:44 AM
#73
Banned
Joined APC: Jan 2015
Position: FO
Posts: 149
Guarantee there is more to this story than being told. This happened just last night and United has already conducted a full investigation? It's unfortunate that United's new PR strategy is to throw their employees under the bus immediately and apologize no matter what.
03-14-2018, 11:51 AM
#74
Banned
Joined APC: Jan 2015
Position: FO
Posts: 149
1. United claimed responsibility because they ARE responsible.
2. The passenger paid a Pet in Cabin Fee ($125), and the dog was in approved kennel with mesh sides so there is NO WAY the FA didn't know there was a live dog in that kennel.
3. Witnesses reported the owner told the FA that there was a dog in the kennel and protested putting the dog in the overhead bin, only acquiescing after the FA insisted the kennel go in the overhead because the kennel protruded from under the seat. Further the witnesses told the FA in question they could hear the dog crying during flight, and she did nothing. Finally the witnesses said when the dog was found dead, the FA tried to claim she didn't know it was there.
4. Because of problems with short nosed dogs, airlines put an emphasis in training that when these dogs are being handled to exercise great care in their handling and to make sure they always are in a cool area with proper ventilation. An overhead bin provides neither a cool or properly ventilated space.
5. This FA is going to get thrown under the bus, and backed over, and should be. This was about as stupid as it gets. This is going to be much, much worse than the Dao dragging because there were serious violations of laws and United policies regarding the carriage of animals. Unlike Dao, this family cooperated and did exactly what the United employee told her to do, and lost her dog as a result. This will be much, much worse than Dr. Dao in the long run. Not everybody is going to sympathize with a jerk like Dao, but anybody who has a dog is going to be upset by this. Just ask Michael Vick.
Normally I back the crews 100%, and as a former FA I particularly back them, but there is no excuse for this.
This is the perspective of the passenger that was with the family when they found the dog:
https://www.facebook.com/permalink.p...00001510687550
2. The passenger paid a Pet in Cabin Fee ($125), and the dog was in approved kennel with mesh sides so there is NO WAY the FA didn't know there was a live dog in that kennel.
3. Witnesses reported the owner told the FA that there was a dog in the kennel and protested putting the dog in the overhead bin, only acquiescing after the FA insisted the kennel go in the overhead because the kennel protruded from under the seat. Further the witnesses told the FA in question they could hear the dog crying during flight, and she did nothing. Finally the witnesses said when the dog was found dead, the FA tried to claim she didn't know it was there.
4. Because of problems with short nosed dogs, airlines put an emphasis in training that when these dogs are being handled to exercise great care in their handling and to make sure they always are in a cool area with proper ventilation. An overhead bin provides neither a cool or properly ventilated space.
5. This FA is going to get thrown under the bus, and backed over, and should be. This was about as stupid as it gets. This is going to be much, much worse than the Dao dragging because there were serious violations of laws and United policies regarding the carriage of animals. Unlike Dao, this family cooperated and did exactly what the United employee told her to do, and lost her dog as a result. This will be much, much worse than Dr. Dao in the long run. Not everybody is going to sympathize with a jerk like Dao, but anybody who has a dog is going to be upset by this. Just ask Michael Vick.
Normally I back the crews 100%, and as a former FA I particularly back them, but there is no excuse for this.
This is the perspective of the passenger that was with the family when they found the dog:
https://www.facebook.com/permalink.p...00001510687550
03-14-2018, 12:29 PM
#76
Line Holder
Joined APC: Dec 2012
Posts: 48
Coquito
Moderator the thread title needs to be changed, the little dog's name was Coquito, we should show Coquito some respect. "Coquito dies on United Flight"
United took full responsibility and said they are going to do an investigation? Shouldn't you wait and take full responsibility if the investigation shows you were at fault? Nope new PR campaign throw employees under the bus regardless of right or wrong.
Now it might be possible that the FA did actually do this, but it might not. Nobody spoke up on that aircraft to say get the dog out of the overhead bin? WTF, whole story is hinky, dog is barking in an overhead bin for two hours and nobody does anything? Maybe it did not happen that way, dont you know by now not to believe the media, especially social media?
The lady in question did not speak english, (communication problem with fa?), had an 11 year old, a baby, a stroller, a dog, and many bags to stow.
United took full responsibility and said they are going to do an investigation? Shouldn't you wait and take full responsibility if the investigation shows you were at fault? Nope new PR campaign throw employees under the bus regardless of right or wrong.
Now it might be possible that the FA did actually do this, but it might not. Nobody spoke up on that aircraft to say get the dog out of the overhead bin? WTF, whole story is hinky, dog is barking in an overhead bin for two hours and nobody does anything? Maybe it did not happen that way, dont you know by now not to believe the media, especially social media?
The lady in question did not speak english, (communication problem with fa?), had an 11 year old, a baby, a stroller, a dog, and many bags to stow.
03-14-2018, 12:47 PM
#77
Gets Weekends Off
Joined APC: Nov 2012
Posts: 1,085
03-14-2018, 12:54 PM
#78
UCH Pilot
Joined APC: Oct 2014
Position: 787
Posts: 776
Kansas family's dog put on flight to Japan following airline mix - KCTV5
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
Kansas family's dog put on flight to Japan following airline mix-up
KANSAS CITY, MO (KCTV) -
A Kansas family says a mix-up with United Airlines has resulted in their German Shepherd dog being mistakenly flown to Japan.
03-14-2018, 01:48 PM
#79
Gets Weekends Off
Joined APC: Mar 2008
Position: DAL Pilot
Posts: 1,133
Everybody is at fault to different levels.
1) The flight attendant who told the passenger to place the dog in the overhead.
2) The owner who blindly listened to that flight attendant and didn't check on their pet while it cried the whole flight.
3) The other passengers who watched and listened while this whole thing went down and didn't get involved.
It's sad...
1) The flight attendant who told the passenger to place the dog in the overhead.
2) The owner who blindly listened to that flight attendant and didn't check on their pet while it cried the whole flight.
3) The other passengers who watched and listened while this whole thing went down and didn't get involved.
It's sad...
03-14-2018, 01:53 PM
#80
Line Holder
Joined APC: Dec 2012
Posts: 48
Moderator the thread title needs to be changed, the little dog's name was Coquito, we should show Coquito some respect. "Coquito dies on United Flight"
United took full responsibility and said they are going to do an investigation? Shouldn't you wait and take full responsibility if the investigation shows you were at fault? Nope new PR campaign throw employees under the bus regardless of right or wrong.
Now it might be possible that the FA did actually do this, but it might not. Nobody spoke up on that aircraft to say get the dog out of the overhead bin? WTF, whole story is hinky, dog is barking in an overhead bin for two hours and nobody does anything? Maybe it did not happen that way, dont you know by now not to believe the media, especially social media?
The lady in question did not speak english, (communication problem with fa?), had an 11 year old, a baby, a stroller, a dog, and many bags to stow.
United took full responsibility and said they are going to do an investigation? Shouldn't you wait and take full responsibility if the investigation shows you were at fault? Nope new PR campaign throw employees under the bus regardless of right or wrong.
Now it might be possible that the FA did actually do this, but it might not. Nobody spoke up on that aircraft to say get the dog out of the overhead bin? WTF, whole story is hinky, dog is barking in an overhead bin for two hours and nobody does anything? Maybe it did not happen that way, dont you know by now not to believe the media, especially social media?
The lady in question did not speak english, (communication problem with fa?), had an 11 year old, a baby, a stroller, a dog, and many bags to stow.
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