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Old 06-30-2017, 09:33 AM
  #101  
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Originally Posted by JoePatroni
Agree with most of it but if someone dies on an airplane you are in charge of, especially one with an MEL'd pack in extreme heat, etc, your chances of getting on with a mainline carrier would seem to be diminished- that is going to follow you around. Being a captain sometimes means making the tough call, not necessarily the easiest call. Hiding behind blaming management doesn't cut it.
Not gonna argue.. I agree. If someone were to die, there would be a hell of an investigation. But then again, we would also know EXACTLY what happened, not what some news article is saying happened.
A few parts of this story don't make sense. That being said, glad the baby is ok and hope it doesn't happen again. But it probably will..

And as far as being a Captain and making the tough call. Easier said then done.
Hell, we have some mainline captains that won't make the tough call when needed!
I've had a Captain call ops and tell them we would be deplanning in minutes if we didn't get some external air hooked up! Had a captain give me grief for running the APU (overseas) 10 prior to start even though the cabin had been over 80 and climbing! Takes both kinds~
And we still don't know if this Captain did make the call?

Enjoy the weekend~
Happy 4th
Motch
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Old 06-30-2017, 09:48 AM
  #102  
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Originally Posted by Winston
If our mainline product is SOOOO superior, explain to me the customer care involved with a majority of our narrowbody crews showing up to a plane baking in the ORD/IAH/DEN/EWR/LAX sun with known extremely unreliable PC air after passengers have started boarding and walking off the plane APU-off before first class has finished exiting the plane?
You're right, it's a common complaint especially in the guppy. The airplane physically can't keep up in the summer time especially down south, with apu and packs running at 100%. I start the APU as soon as I walk on the plane, and leave it running as long as I'm able at the gate and most captains are on board with that. Last I checked however those limitations hadn't landed us in the news. This is what the third or fourth express incident doing brand name damage? There have been so many it feels like the Dao incident was last year... it was two months ago.

Originally Posted by Winston
I flew UAX for over a decade and every flight, and I mean EVERY FLIGHT, had a Captain and First Officer on board before pax one touched the plane and didn't shut it down until the last one was off. We constantly juggled 15 balls to make an almost untenable situation work, day in/day out: 4, 6, even 8 legs a day. These days when those concerns are brought up all I hear is "that's a customer service responsibility".

It all starts with leading by example, not just pointing the finger at others.
No doubt there are some hard chargers out there waiting for their turn to be called up... I know a lot of them and some of my best friends came from the RJ ranks, in the meantime they need to understand they've already been entrusted with the brand image, albeit without the pay, even more so with a hair triggered flying public now. Hold each other to a higher standard because just like how these incidents reflect poorly on United as a whole, they do just as much damage to their reps from the mainline employees view.
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Old 06-30-2017, 09:56 AM
  #103  
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Originally Posted by horrido27
Not gonna argue.. I agree. If someone were to die, there would be a hell of an investigation. But then again, we would also know EXACTLY what happened, not what some news article is saying happened.
A few parts of this story don't make sense. That being said, glad the baby is ok and hope it doesn't happen again. But it probably will..

And as far as being a Captain and making the tough call. Easier said then done.
Hell, we have some mainline captains that won't make the tough call when needed!
I've had a Captain call ops and tell them we would be deplanning in minutes if we didn't get some external air hooked up! Had a captain give me grief for running the APU (overseas) 10 prior to start even though the cabin had been over 80 and climbing! Takes both kinds~
And we still don't know if this Captain did make the call?

Enjoy the weekend~
Happy 4th
Motch
If it's over 75 degrees in the cabin, it's too hot. Either the temp starts coming down immediately or the whole process stops.....very simple. The company saviors, commonly scabs, that think they are heroes for not running the APU need to go away as fast as possible. Most of these guys are afraid of their own shadow.
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Old 06-30-2017, 09:59 AM
  #104  
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Originally Posted by Grumble
You're right, it's a common complaint especially in the guppy. The airplane physically can't keep up in the summer time especially down south, with apu and packs running at 100%. I start the APU as soon as I walk on the plane, and leave it running as long as I'm able at the gate and most captains are on board with that. Last I checked however those limitations hadn't landed us in the news. This is what the third or fourth express incident doing brand name damage? There have been so many it feels like the Dao incident was last year... it was two months ago.



No doubt there are some hard chargers out there waiting for their turn to be called up... I know a lot of them and some of my best friends came from the RJ ranks, in the meantime they need to understand they've already been entrusted with the brand image, albeit without the pay, even more so with a hair triggered flying public now. Hold each other to a higher standard because just like how these incidents reflect poorly on United as a whole, they do just as much damage to their reps from the mainline employees view.
Good points.

Because I'll bet Winston, Motch, me, and a whole slew of others lost count of the times we had to apologize to passengers for mainline's screwups while we were just lowly RJ pilots given the privilege of representing the UAL brand....

Like, oh, I don't know. Even though we were on time it took 20-30 minutes for a jetway driver, way longer than it should for mainline tampers to leave the break room and park us, UAL cancelling our flights for flow into (insert hub here), what have you.
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Old 06-30-2017, 10:43 AM
  #105  
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;
Originally Posted by John Carr
Good points.

Because I'll bet Winston, Motch, me, and a whole slew of others lost count of the times we had to apologize to passengers for mainline's screwups while we were just lowly RJ pilots given the privilege of representing the UAL brand....

Like, oh, I don't know. Even though we were on time it took 20-30 minutes for a jetway driver, way longer than it should for mainline tampers to leave the break room and park us, UAL cancelling our flights for flow into (insert hub here), what have you.
And now you don't have to worry about those things!

(That's sarcasm if you didn't pick up on that)
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Old 06-30-2017, 11:42 AM
  #106  
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Originally Posted by Winston
If our mainline product is SOOOO superior, explain to me the customer care involved with a majority of our narrowbody crews showing up to a plane baking in the ORD/IAH/DEN/EWR/LAX sun with known extremely unreliable PC air after passengers have started boarding and walking off the plane APU-off before first class has finished exiting the plane?

I flew UAX for over a decade and every flight, and I mean EVERY FLIGHT, had a Captain and First Officer on board before pax one touched the plane and didn't shut it down until the last one was off. We constantly juggled 15 balls to make an almost untenable situation work, day in/day out: 4, 6, even 8 legs a day. These days when those concerns are brought up all I hear is "that's a customer service responsibility".

It all starts with leading by example, not just pointing the finger at others.
Must have flight attendants to board. They should not allow boarding if it is too hot.
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Old 06-30-2017, 12:31 PM
  #107  
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Originally Posted by Grumble
;

And now you don't have to worry about those things!

(That's sarcasm if you didn't pick up on that)
Well played.

Now it's just regulated to DH's/commutes in uniform, and the random passenger that stops me in the airport venting frustration during an IROP, etc.
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Old 06-30-2017, 03:50 PM
  #108  
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It's ironic, when I was a new Captain, my crew had a medical emergency arise as we descended through 18,000' into EWR. My FO did a stellar job of getting dispatch and EWR ops on the same page, to ensure we'd have a gate and medics standing by once we landed. Then we received the dreaded "hold in the Lindy pad for a gate, it's going to be 20 minutes", to which we threatened to evacuate the plane right there on the taxiway because someone was in and out of consciousnes, and having violent seizures. It's amazing how quickly a gate opened up for us, and we were able to get the passenger off the plane and into an ambulance right away.

I hate to Monday morning quarterback pilots, but the PIC of that TranStates 145 should have asserted himself a bit more forcefully to ops in order to meet his passengers needs. As for XJT folks not refusing aircraft out of fear of the CPP ramifications, that's most definitely not the case. The general consensus around here is that the CPP is merely a staffing tool, and not a real option for the bottom 65% of the pilot group. Most of us don't put much stock in it at all, especially after seeing some of our best folks get walked out of interviews with a red pen stuck in their backs, or some of the most level headed pilots I've ever met not pass the Hogan, while medical imposters who operate out of Army medical kits make it through. It's a CF... I sure hope you guys can take control over hiring away from the HR paper pushers, and put that job back in the hands of the pilots, where it belongs. (Sorry for the long ranting run-on sentence)
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Old 07-01-2017, 12:02 PM
  #109  
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Originally Posted by horrido27
Not gonna argue.. I agree. If someone were to die, there would be a hell of an investigation. But then again, we would also know EXACTLY what happened, not what some news article is saying happened.
A few parts of this story don't make sense. That being said, glad the baby is ok and hope it doesn't happen again. But it probably will..

And as far as being a Captain and making the tough call. Easier said then done.
Hell, we have some mainline captains that won't make the tough call when needed!
I've had a Captain call ops and tell them we would be deplanning in minutes if we didn't get some external air hooked up! Had a captain give me grief for running the APU (overseas) 10 prior to start even though the cabin had been over 80 and climbing! Takes both kinds~
And we still don't know if this Captain did make the call?

Enjoy the weekend~
Happy 4th
Motch
Isn't it crazy that a "tough" call is running the APU because it was too hot in the back ?!

Common sense went out the window awhile ago
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Old 07-01-2017, 12:54 PM
  #110  
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If PC air ain't cutting it, run the APU. It's really that simple. It's freaking amazing how tough that is for some people.
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