DaBest

That's right!
Typical Joe Blow goes on line and searches for the cheapest tickets. If UAL happens to be a $1 lower then the rest, they book it. So who cares what happened with Chinese Take Out.
CEO should have blamed the Chicago "rent a cop" for the incident and should have never admit a fault. Overbooking is an approved method by US Gov., we own the planes and have the right to refuse service to anyone. Contract of carriage clearly stipulates the terms and conditions of the agreement. We'll get you from A to B, not necessary on the date, time, or direct.

https://www.united.com/web/en-US/con...-carriage.aspx

But who reads all the boring of contracts. Just like pilots and CBA.

rp2pilot

When does Captain's Authority begin at Republic? Ultimately, everything that happened on that jet is the responsibility of the Captain that signed the release. Why was he absent during the whole evolution? If the the Captain has authority, then he has ultimate responsibility.

As far as direction of one's ire, there's plenty to be directed at the clowns in Willis Tower that think it's a good business decision to dilute the brand and lose control of the product by contracting out a portion of the flying to regional airlines

El10

Lets take it a step further. How many times have you boarded or deplaned without pilots onboard? Does the aircraft belong to the previous PIC until the next one signs the release? Also how well do you know all of United's passenger policies? Also if your coworker calls for security are you going to second guess them? Do you want someone second guessing you?

No matter how you try to spin this, this was a United failure, and had absolutely nothing to do with any action or inaction of Republic employees. The crew showing up late could have been United pilots who waited until the last second to checkin and then board (following the UPA). Our company owns this, and they have taken the responsibility for it like an adult.

John Carr

Right. But you're the one that KEEPS pitching the bytch that it was RAH's fault, when it WASN'T. It's simply a collateral effect of the way the system operates combined with less than stellar behavior of certain people.

As mentioned, I've seen it MANY MANY TIMES BEFORE on a mainline flight. Just no one went too beaucoup/Dinky Dao. And if so, simply wasn't caught on tape.

So the FACT that Dinky Dao took the offer, got off, THEN changed his mind and went BACK on the plane doesn't mean anything? They should have "upped the ante" to insure he WOULDN'T change his mind and run back on the plane?

Well, when one was hired fresh off the military's rectum from the F-teen straight to a legacy carrier and thinks they know it all, you'll have that. Saw it pre 9/11, during the little hiring thingy in 2007, and NOW. It's ALSO a by product of the system in which we're in.....

PA Slammer

Easy now. You want to start busting military guys because they decided to go to the military instead of the regional route. Both sides of the house bring a lot to the table. Neither one, more than the other.

FlyingKat

Yep....its all about the cash in the end.

John Carr

Nope, NOT about that. So DON'T EVER GO THERE. It's busting the guy that has very narrow view/experience level of how the 121/airline world operates and cries/complains in ALL THE WRONG DIRECTIONS.

I could just as easily do it to the guy that flew cargo/ACMI and NEVER flew 121, a guy that flew corporate and was NEVER 121, what have you and it venting his ire in the WRONG PLACES.

True story. But bytching at all the WRONG entities out of ignorance is a whole different deal........

FlyingKat

He only "took" the offer after they had printed out the DBC list and informed him he would be involuntarily denied boarding. If they had upped the ante and solicited enough volunteers he never would have been involuntarily denied.

As a former mainline gate agent (not UAL) and CRO, I can say the limits on agents at UAL was ridiculously low based on what I have had to do to get people off aircraft in the past. Right after this happened I talked to a couple of agents in ORD and I was shocked at what their limits were based on my experiences.

I get why UAL post bankruptcy placed such limits on agents. Why offer any more DBC than what the law allows? Just offer up to what is required by law, then you can legally remove people from the plane. However that sets you up for a PR nightmare when you have a lunatic like Dao. Fortunately UAL has corrected the problem by offering more DBC and releasing some of the restrictions on the gate agents.

John Carr

Right, but he STILL.....got.....BACK....on....the.....plane..... .

FlyingKat

OK Captain tough guy. So when the agent comes down and says Ops has told them to hold the aircraft and solicit volunteers to get a deadheading crew to XXX you just going to say hell no, get off my plane, and pull the jetbridge because we are leaving? Yeah right. Get back to me when you do that.