John Carr

True.

Also true, but see below;

Well, did Dr. Dinky Dao NOT get off the plane, THEN go BACK ON the plane? Could have just as easily happened on a mainline flight.

Sorry, commuting on UAL 17 years, I've seen UAL crews show up late and people get bought off/pulled off. They just didn't go Dinky Dao.

^^^^^THIS

FlyingKat

Um wrong. Republic, like every other regional out there is a Fee for Departure carrier. Than means UAL buys all of the seats and controls inventory and sales. Republic can't do squat when it comes to reservations without UALs permission. They can't overbook the flight without getting permission from UAL yield management. Thanks to these agreements, regional airlines have ZERO control over reservations and the back end. It is all up to UAL.

UALs move to outsource customer service and ground handling to outside companies has been a disaster, to put it kindly. But the Dinky Dao episode has nothing to do with this because it was mainline employees that ran the show.

Grumble

UAL has nothing to do with how they staff/schedule their crews. The dead headers came over from an earlier cancelled flight (which had been rolling for some time) and weren't rebooked onto Dinkys bird until the last second. They knew the problem was coming and did nothing to get ahead of it.

svergin

So if a passenger gets in a scuffle with law enforcement, its the fault of the airline, because the employees didn't interfere and stop it all.

Gotcha.

jsled

It don't matter. YO. UAL stock is up 20% from the Dao hit. CHA CHING. ROll'n

Nevjets

If that was a mainline flight that Doa was on and the same republic crew would've showed up last minute, same thing would've happened.

Grumble

But it wasn't, and here we are.

We can play the what if game all day long.

baseball

That's the big picture.

Hold the line and we'll be fine.

FlyingKat

No what was the fault of the airline was the decision not to keep upping the ante until they were able to get volunteers. UALs limits on what agents could offer for compensation was ridiculously low.

FlyingKat

Oh yes they did. Can't tell you how many times I've had ops hold us for mainline crews and crews from other regionals. Happens all the time. Face it. United runs this show. They write the contracts and the incentives that guide those contracts. If UAL wants something to happen, it will.

Also, once again, Republic (or any other regional) cannot override the system and overbook a flight without the permission of UAL yield management. They own the seat inventory, not Republic. Regional airlines got rid of customer service, ground handling, ticketing, and yield management a long time ago when the industry went from revenue sharing to fee for departure. Regionals aren't really airlines any more. All they provide are planes and crews. Everything else has been taken over by and is the responsibility of mainline.

I understand you have a weed up your @ss about regional airlines. But your ire needs to be directed at the Willis Tower, not Republic.