CLE to IAH

they may have been trying to prove a point. We have the ability to get our own room and expense it.

Meep

1) Call CP and have them get in touch with scheduling

or

2) Get own hotel and expense it

If they spent the night at the airport, that’s their own fault.

TrojanCMH

If there’s even a whiff of a melt down I’m buying hotels for myself and the FO and expensing it. Never had a problem getting reimbursed the few times I’ve done it. I’m too old and been doing this too long to be sleeping in airports.

GrumpyCaptain

Sometimes it’s hard to find a hotel during a meltdown. But my first step in Tampa would be the short walk to the attached Marriott. I find it so strange that someone making 200-300k would sleep in the airport like a teenager...

Meep

Especially when they knew the company would reimburse them.

TrojanCMH

Agreed. Last time I had to book my own room was in FLL and had to Uber to get to a hotel 40 minutes away. Company reimbursed everything. Don’t just limit your search to airport hotels with a shuttle as those are first to fill up. Also when trying to contact scheduling email is best.

As soon as they start saying things like “we’re not sure where you’re going right now” and “we are working through the list of affected crew members” I’m out.

GWY320

Yes sirs, my Visa card worked just fine last night. Expense report is in. No worries. But yes, it does take a few of us working the phones together to find hotels and transport.

Qotsaautopilot

I think the company’s stance on hotels is that if you’re not timed out they don’t have a responsibility to get you in a hotel. Nice huh?

This also goes to how we handle IROP hotels via hotel connections or whatever they call themselves. Many people don’t realize that when you press one on the phone tree you are not getting a spirit employee but an outsourced company that is extremely incompetent and has proven so many times over the years. They want to use hotels in their portfolio to save money instead of getting you something quick. Then all communication done between our crew scheduling and hotel connections and then the hotels is email or messengers while you sit on hold. It’s cumbersome and slow when someone could easily pick up a phone with a credit card number. No major airlines operate this way, only regionals.

MCDUmanipulator

dude we’re not at the regionals anymore. Get yourself a room then expense it.

Halon1211

I hear the Four Seasons calling my name.