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Old 08-01-2024, 07:50 AM
  #31  
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Originally Posted by hoover
when this came out people told Bob that it will disrupt travel.for non revs trying to get to work. His response was they should be able to take the last flight because those people moved to the earlier ones.
so out of touch are anyone in Dallas. Spend a month there for training and see how no one knows whats going on out on the line.
Bob needs to do one of those secret boss episodes.
No he doesn’t. He needs to be canned pronto.
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Old 08-01-2024, 10:36 AM
  #32  
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Originally Posted by RJSAviator76
This is the kind of crap that makes me wonder if a) this is incompetence at the highest levels, or b) deliberate sabotage of our airline. No one with half of sense for our business would ever come up with something like this...

Why do I think of Dumb and Dumber and the scene where Harry tells Lloyd "just when I thought you couldn't possibly be any dumber and you go on and do something like this..... "
“Big gulps, huh? All right. Well, see ya later.”

https://m.youtube.com/watch?v=N_j5tDuakKU
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Old 08-01-2024, 10:59 AM
  #33  
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The folks in Dallas are definitely out of touch and it's no suprise they created the opportunity for even more people to scam the system. Between the Jetway Jesus's and now the SDSS (Same Day Standby Scammers), I would be ****ed if I was loyal A-lister.

I also just noticed that the VP's in Dallas came up with the idea to install audio announcements in our jet bridges as part of their transformational change. Great. Now the Ops Agent can yell loudly at everyone while they are standing in line in our jet bridge. I am so embarrassed when I hear the way some of our Ops Agents yell at passengers in their announcements. It's disgusting the way they sometimes treat our paying customers.
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Old 08-01-2024, 02:48 PM
  #34  
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Originally Posted by 123AB
The folks in Dallas are definitely out of touch and it's no suprise they created the opportunity for even more people to scam the system. Between the Jetway Jesus's and now the SDSS (Same Day Standby Scammers), I would be ****ed if I was loyal A-lister.

I also just noticed that the VP's in Dallas came up with the idea to install audio announcements in our jet bridges as part of their transformational change. Great. Now the Ops Agent can yell loudly at everyone while they are standing in line in our jet bridge. I am so embarrassed when I hear the way some of our Ops Agents yell at passengers in their announcements. It's disgusting the way they sometimes treat our paying customers.
just rode in the back and the FAs showed 10 min late from an overnight, not saying their fault, but then the started berating the pax to hurry up cause we gonna be late. Even went as far as calling out individuals over the PA and mocking them for not finding a seat, stowing a bag etc.
it was horrible. Idk if they're getting this from higher ups but pax around me were even stating it was over the top.
Tell me how this fits into a premium service they want to do
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Old 08-01-2024, 03:30 PM
  #35  
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Originally Posted by hoover
Tell me how this fits into a premium service they want to do

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Old 08-01-2024, 05:41 PM
  #36  
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Originally Posted by 123AB
The folks in Dallas are definitely out of touch and it's no suprise they created the opportunity for even more people to scam the system. Between the Jetway Jesus's and now the SDSS (Same Day Standby Scammers), I would be ****ed if I was loyal A-lister.

I also just noticed that the VP's in Dallas came up with the idea to install audio announcements in our jet bridges as part of their transformational change. Great. Now the Ops Agent can yell loudly at everyone while they are standing in line in our jet bridge. I am so embarrassed when I hear the way some of our Ops Agents yell at passengers in their announcements. It's disgusting the way they sometimes treat our paying customers.
Exactly. Same for me. Embarrassing……
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Old 08-01-2024, 05:42 PM
  #37  
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The free standby deal is just another version of the scam that gets employees fired if they do it themselves, by buying a ticket to hold a seat then also listing nonrev.

Buying a seat then flying nonrev on the same pairing on the same day will get you fired. But now everyone can do it, you just don't get to re-use the purchased ticket. But it's still a scam because they're trading the cheap ticket for a seat on a more desirable (more expensive) flight. Very very close to the stuff that would get employees fired.
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Old 08-01-2024, 05:43 PM
  #38  
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Originally Posted by hoover
just rode in the back and the FAs showed 10 min late from an overnight, not saying their fault, but then the started berating the pax to hurry up cause we gonna be late. Even went as far as calling out individuals over the PA and mocking them for not finding a seat, stowing a bag etc.
it was horrible. Idk if they're getting this from higher ups but pax around me were even stating it was over the top.
Tell me how this fits into a premium service they want to do
The belittling, berating, etc. is nothing short of appalling. So…..🤬ing……unprofessional.

Last edited by WHACKMASTER; 08-01-2024 at 06:11 PM.
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Old 08-01-2024, 06:01 PM
  #39  
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Originally Posted by WHACKMASTER
The belittling, berating, etc. is nothing short of appealing. So…..🤬ing……unprofessional.
That’s when I block the mic.
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Old 08-01-2024, 06:20 PM
  #40  
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Originally Posted by 123AB
The folks in Dallas are definitely out of touch and it's no suprise they created the opportunity for even more people to scam the system. Between the Jetway Jesus's and now the SDSS (Same Day Standby Scammers), I would be ****ed if I was loyal A-lister.

I also just noticed that the VP's in Dallas came up with the idea to install audio announcements in our jet bridges as part of their transformational change. Great. Now the Ops Agent can yell loudly at everyone while they are standing in line in our jet bridge. I am so embarrassed when I hear the way some of our Ops Agents yell at passengers in their announcements. It's disgusting the way they sometimes treat our paying customers.
I knew it wouldn't take SWA's happiest new-hire long to become as jaded and angry as the rest of us. It doesn't take long for the allure and charm to wear off, does it?
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