C5Mafia

Is the new "Release to Check In" really being pitched as being similar to long-call reserve with the same old 2-hour callout or am I reading that wrong?

SetMCT

Thats the same thing I thought when I read it. They actually called it long call reserve structure to balance with a open time structure.

Liberty

One positive note on the poor quality of our FAs…
The new VP of inflight, who I don’t know because why would I, seems pretty impressive in the interview that I watched a while back. Guy seems intelligent and eloquent. Far exceeding our VP who just babbles meaninglessly and sends out holiday emails. It seemed clear that he understands the issues at hand and wants them fixed. I’m just curious how he gets it done and how long it takes.

Grumpyaviator

and there doesn’t seem to be a fly/don’t fly preference. Another torpedo for me that was on my initial survey along with long call.

SetMCT

I was under the assumption we would keep the things that was actually wanted such as fly/don't fly preference? The deal they're talking about is essentially long call but in typical fashion here they have to have their own way of doing it or explaining it. How about just assign me a reserve trip and don't call me or change it until after I report 12 hours later just like every other airline? If I commute I'd like to bid long call and those that live in base can bid normal short call. Seems simple but what do I know? It's almost as if they build trips and schedule stuff knowing they will be JAing and rerouting everything later on. Scheduling tool instead of mass chaos avoidance.

docav8tor

His new wife is a Flight Attendant and prior to their nuptials she had quite the repuation for writing up her peers.

e6bpilot

Wait a minute, the flight ops VP or the inflight VP?
One would be dumb yet not surprising, the other would be a good reason to find another job since it's a huge conflict.

I sat through a chat with the new inflight VP and I am also impressed that his vision for the product is to have the FAs serving from 10k to 10k, conditions permitting. That means they at least try on every leg if they have time to. If this means they just get up, take orders, set up, and get one drink out prior to terminating service, Dallas is good with that. They want them to work.
I had one bad apple FA on my last trip who constantly complained about the bumps in the back of the plane, which are apparently borderline severe turbulence with light chop in the front. I told her it's her choice on what she wants to do, but the rest of the stews were serving. She still complained mightily (about literally everything), but she served. I am not out to get anybody hurt, but light chop is light chop. I monitor the reports and our terrible weather app and tell them when it's going to be worse.

RJSAviator76

It was such a breath of fresh air flying with a 4 digit flight attendant who was total old school and she ran a tight ship in the back... no drama, no fuss, no BS. They served through light chop. I asked them on the ground between flights how it was, and the entire crew went on a rant about sh!tbird flight attendants who look for every excuse to not serve. They suggested writing up the sh!tbirds, and also said that an IR coming from the captain about this carries far more weight than it does from another FA. FWIW....

ZapBrannigan

Zero chance I’m going to get involved in a write up war with the FAs.

Customer service is a company problem. Let the 2023 Regional Pickelball champs deal with it. I’m not going to attempt to single handedly save the airline.

ElonMusk

^^^^^^^^^^^^THIS^^^^^^^^^^^


Thats the way it should be done! Do not get involved. We are not here to save anything, just go do your job and go home.