DEN ops
12-26-2022, 09:44 PM
#91
Gets Weekends Off
Joined APC: Sep 2018
Position: FL
Posts: 381
Blaming the crew, telling people to "go home" when probably half of them are trying to get home....
https://twitter.com/TheBradenEllis/s...o6imA2wXgseiEA
https://twitter.com/TheBradenEllis/s...o6imA2wXgseiEA
12-27-2022, 05:12 AM
#93
Gets Weekends Off
Joined APC: Feb 2010
Position: Bent Over
Posts: 230
I know each airline has their day in the barrel but this is the first time I had 2 of my friends (non airline peeps) in two different parts of the country have their flights canceled on two different days. One of them they were in DEN for a wedding the first leg MEM-DEN made it but was 2 hrs delayed. On the return DEN-MEM flight was canceled then they told them it would be at least 4 days to get them out. The opted to rent a car and drive the 16 hrs to MEM. They still don't know when they will get their luggage. The other was in RDU-BNA on XMAS night their flight was canceled they couldn't make any headway on getting another flight they said screw it and stayed home and lost first night deposit on their hotel. Both have said they will never fly SW again. Also I saw a twitter of some woman having a meltdown in AUS and now its on all the news as well as the feds looking at the whole situation. When your meltdown happens at xmas expect more attention then your standard airline meltdown.
12-27-2022, 05:49 AM
#94
Gets Weekends Off
Joined APC: Jun 2014
Posts: 143
From the WSJ, it’s on you iPhone stocks app to read.
”Southwest’s chief commercial officer, said in an interview the airline is taking steps such as covering customers’ reasonable travel costs—including hotels, rental cars and tickets on other airlines, and will be communicating the process for customers to have expenses reimbursed.”
That’d be a nice gesture but will shocked to be contacted.
”Southwest’s chief commercial officer, said in an interview the airline is taking steps such as covering customers’ reasonable travel costs—including hotels, rental cars and tickets on other airlines, and will be communicating the process for customers to have expenses reimbursed.”
That’d be a nice gesture but will shocked to be contacted.
12-27-2022, 06:26 AM
#95
On Reserve
Joined APC: Oct 2008
Posts: 22
Look up Junior Brown’s version of Better Call Saul’s theme song on Apple music. Hilarious.
12-27-2022, 06:26 AM
#96
New Hire
Joined APC: Dec 2022
Posts: 1
Why has this winter storm hit SWA so much harder than any other major US airline? Currently, SWA has cancelled 59% of today's flights. Spirit, the next highest major US airline on the list of cancelled flights, has axed 15%. Delta, the next highest of the Big 4, only 8%.
IMO, SWA's culture is broken and has been for at least the approximately 20 years I've been here. Despite all the BS lip service about "luv" and "cohearts," it has always only been merely a psychological tool to extract lower costs from labor. The corporation doesn't want to hear from you and it definitely doesn't want to help you or your family if it costs it a penny more than it absolutely has to spend.
IMO, SWA's culture is broken and has been for at least the approximately 20 years I've been here. Despite all the BS lip service about "luv" and "cohearts," it has always only been merely a psychological tool to extract lower costs from labor. The corporation doesn't want to hear from you and it definitely doesn't want to help you or your family if it costs it a penny more than it absolutely has to spend.
The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport.
Also the airline’s operations haven’t changed much since the 1990s.
12-27-2022, 06:27 AM
#97
Line Holder
Joined APC: Aug 2021
Posts: 41
After 5 days of no ability to contact an actual agent, frozen app, etc. I finally just called my credit card and told them to dispute the charge.
This is unreal. It’s not a normal meltdown. First thing I did as soon as the markets opened was take a short position against LUV. The fallout from this one is going to be big from a financial standpoint.
This is unreal. It’s not a normal meltdown. First thing I did as soon as the markets opened was take a short position against LUV. The fallout from this one is going to be big from a financial standpoint.
12-27-2022, 06:30 AM
#98
Gets Weekends Off
Joined APC: Jun 2018
Position: Sitting
Posts: 508
Southwest had a combination of bad luck and bad planning.
The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport.
Also the airline’s operations haven’t changed much since the 1990s.
The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport.
Also the airline’s operations haven’t changed much since the 1990s.
12-27-2022, 06:32 AM
#99
Gets Weekends Off
Joined APC: Feb 2018
Posts: 1,264
So very different than United with two of their biggest hubs at Denver and Chicago O'Hare - and a sub-10% cancellation rate yesterday (compared to SWA's >60% cancellation rate).
12-27-2022, 06:43 AM
#100
Gets Weekends Off
Joined APC: Oct 2016
Posts: 369
Southwest had a combination of bad luck and bad planning.
The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport.
Also the airline’s operations haven’t changed much since the 1990s.
The storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport.
Also the airline’s operations haven’t changed much since the 1990s.
Sorry but this is not bad luck or bad planning. Your last sentence is the accurate portion of your post, and the reason this is happening. LUV wants to operate their airline like "The good ol' days" instead of operating like the 4th largest airline in the US.
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