What’s next for southwest ?
05-17-2022, 10:08 PM
#17
Gets Weekends Off
Joined APC: Mar 2017
Posts: 588
if only there were something to make sure we either always got a window or aisle seat or got compensated for having to have a middle seat. Like something written down. Some sort of legal agreement between us and the company. A contract of sorts. Maybe we could come together collectively and bargain an agreement.
You know, like every other major airline.
You know, like every other major airline.
05-18-2022, 05:32 AM
#19
Spikes the Koolaid
Joined APC: Jul 2015
Position: 737
Posts: 403
Anything is possible in negotiations. I don't know if any airlines that have that provision for commuting, but if you're a commuter and get positive space commuting and then complain if we switch to assigned seats, you'll be able to color me unimpressed.
Side note, one side benefit of assigned seats is that the gate agent will often assign you a seat in either a premium cabin, an exit row, or with a seat open next to you. All of these things are impossible with our current pre-board open seating policy with no premium seating options.
In my opinion, the benefits (and potentials) of assigned seats and positive space commuting far outweigh the benefits of the current system.
I especially love showing up to my deadhead after they've loaded up and I get a nice middle seat in the back of the airplane.
Side note, one side benefit of assigned seats is that the gate agent will often assign you a seat in either a premium cabin, an exit row, or with a seat open next to you. All of these things are impossible with our current pre-board open seating policy with no premium seating options.
In my opinion, the benefits (and potentials) of assigned seats and positive space commuting far outweigh the benefits of the current system.
I especially love showing up to my deadhead after they've loaded up and I get a nice middle seat in the back of the airplane.
05-18-2022, 08:51 AM
#20
Gets Weekends Off
Joined APC: Nov 2013
Position: 737CA
Posts: 198
Bob's background is computer science. He was actually a programmer at HP before joining Southwest. So he knows what probably needs to be done but the question is how much he is willing to pay for it. SWA, just like the rest of the legacies has to constantly refresh the fleet, which cost's billion's. I guess it's about priorities. We'll see.
The interesting thing about assigned seating is it normally takes longer to board BUT the turn times have increased a lot of the years because of the larger aircraft. The secret sauce at SWA is bags fly free. Any of us commute on other carriers watch the craziness of boarding with bags and it's almost comical. Almost the last two groups that board are required to check the bags. By the way, the last time SWA did a study on assign seating( I think it was out SAN) Bob Jordan was in charge of it.
Middle management just like any other large corporation is IMO the real problem here. Mr Jordan is going to have to break through that if he want's to deeply change this place. This is not Herb's airline. Gary Kelly was definitely a typical fortune 500 CEO who let his people run the asylum. Gary Kelly was deeply about ROI and strong earnings which is not bad. Hopefully Jordan looks a little deeper on how this is place is run and how to do a better job not only for the customer but also for the employee's.
The interesting thing about assigned seating is it normally takes longer to board BUT the turn times have increased a lot of the years because of the larger aircraft. The secret sauce at SWA is bags fly free. Any of us commute on other carriers watch the craziness of boarding with bags and it's almost comical. Almost the last two groups that board are required to check the bags. By the way, the last time SWA did a study on assign seating( I think it was out SAN) Bob Jordan was in charge of it.
Middle management just like any other large corporation is IMO the real problem here. Mr Jordan is going to have to break through that if he want's to deeply change this place. This is not Herb's airline. Gary Kelly was definitely a typical fortune 500 CEO who let his people run the asylum. Gary Kelly was deeply about ROI and strong earnings which is not bad. Hopefully Jordan looks a little deeper on how this is place is run and how to do a better job not only for the customer but also for the employee's.
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