Reservation System Transition
05-09-2017, 08:01 AM
#11
On Reserve
Joined APC: Feb 2017
Position: Just off the islets of langerhans
Posts: 10
I was able to list no problem also. The problem comes in retrieving the listing to check in to check in online. Since you can do that up to 24 hours in advance, I decided to try it before I went to the airport and just see.
05-10-2017, 08:44 AM
#13
Gets Weekends Off
Joined APC: Apr 2013
Posts: 3,670
This won't do you a bit of good for the jumpseat. One hour check in at the gate podium is still the rule.
If you are wanting to get on the standby list for flow back purposes I wouldn't worry about it, but our instructions are to check in on the southwest.com website only and not the app or ID90 website.
Best of luck. Things are getting slowly worked out, but this is brand new for everyone using it.
05-10-2017, 08:45 AM
#14
Gets Weekends Off
Joined APC: Apr 2013
Posts: 3,670
05-10-2017, 08:46 AM
#15
Gets Weekends Off
Joined APC: Apr 2013
Posts: 3,670
Not sure if anyone from the WN Jumpseat Committee is here, or if someone can forward it along.
It seems that the listing tool for the Commuter Listing on myIDtravel has the same requirement for minimum employment time that a ZED fare would have. If I search flights with my actual DOH, nothing is available, if I extend it a few months, the flights are selectable.
It seems that the listing tool for the Commuter Listing on myIDtravel has the same requirement for minimum employment time that a ZED fare would have. If I search flights with my actual DOH, nothing is available, if I extend it a few months, the flights are selectable.
I will pass it along.
05-16-2017, 12:48 PM
#16
Line Holder
Joined APC: Mar 2016
Posts: 88
many of the flights i want to select to commute on, will not display on myidtravel..ie I wanted to commute on a direct flight that I was at the gate for (mind you I had tried to list the night prior, the morning of, 2 hours before before getting to the gate) but that flight would never appear on the site. the old jumpseat phone number was not any help as they can no longer list you and she had no explanation of what I should do- which i understand because it is impossible to predict and train for all possible problems. The gate agents could not figure out how to list me. I missed my commute to work on a 3/4 full flight that I arrived at the gate an hour and a half prior to departure.
05-16-2017, 01:34 PM
#17
Gets Weekends Off
Joined APC: Jun 2008
Posts: 2,934
many of the flights i want to select to commute on, will not display on myidtravel..ie I wanted to commute on a direct flight that I was at the gate for (mind you I had tried to list the night prior, the morning of, 2 hours before before getting to the gate) but that flight would never appear on the site. the old jumpseat phone number was not any help as they can no longer list you and she had no explanation of what I should do- which i understand because it is impossible to predict and train for all possible problems. The gate agents could not figure out how to list me. I missed my commute to work on a 3/4 full flight that I arrived at the gate an hour and a half prior to departure.
05-16-2017, 01:51 PM
#18
Gets Weekends Off
Joined APC: Apr 2016
Posts: 116
many of the flights i want to select to commute on, will not display on myidtravel..ie I wanted to commute on a direct flight that I was at the gate for (mind you I had tried to list the night prior, the morning of, 2 hours before before getting to the gate) but that flight would never appear on the site. the old jumpseat phone number was not any help as they can no longer list you and she had no explanation of what I should do- which i understand because it is impossible to predict and train for all possible problems. The gate agents could not figure out how to list me. I missed my commute to work on a 3/4 full flight that I arrived at the gate an hour and a half prior to departure.
05-16-2017, 01:53 PM
#19
Gets Weekends Off
Joined APC: Apr 2013
Posts: 3,670
Myidtravel will not show flights inside an hour from scheduled push. This is a known issue that is being worked out apparently. In the meantime you should be able to list for any flight the same day and a gate agent can move the listing to your current flight. If it is the last flight of the day, you can list for one the next day and they can allegedly move that too.
Sorry. This has been painful for all of us including SWA pilots.
Sorry. This has been painful for all of us including SWA pilots.
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