Compass rumor again?
03-25-2019, 01:15 PM
#141
On Guard!
Joined APC: Mar 2019
Posts: 1,181
Maybe, but Ed Bastian had to know negotiations were coming up so why make those comments about reducing to 3 regionals in 12-18 months? Leaving it as is does seem to be the path of least resistance though. I sincerely doubt the flying goes to OO.
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03-25-2019, 01:25 PM
#142
On Guard!
Joined APC: Mar 2019
Posts: 1,181
Compass is a dead horse to Delta. Of course they’re not going to give one carrier the whole pie. Regionals wouldn’t exist if that were the case. Delta favors YX strictly off of DOT statistics right now. We top OO with performance but fall behind on “customer satisfaction” (due to business traveler surveys), which is one huge reason why our flight ops think they won’t budge with western flying. Fun fact: Apparently BB proved to DL management that their customer experience surveys essentially prove nothing though. What he did I’m not sure, but that’s what we were told.
United is still the only one playing the true whipsaw game and it shows that’s their primary business strategy still. 8,9,10 feeders? Or whatever they have now. Regionals without resources and absolute terrible performance given contracts proves it’s still the low bidder wins.
United is still the only one playing the true whipsaw game and it shows that’s their primary business strategy still. 8,9,10 feeders? Or whatever they have now. Regionals without resources and absolute terrible performance given contracts proves it’s still the low bidder wins.
Yes, YX has really nice DOT scores. But DL is grading their DCI partners off of FFDO, CF, D0, A0, 3hr delays, and NPS. You can go look them up if you have access to DLnet. YX is not hitting all of those and I assure you they care about all equally, regardless of what you heard from Ops and the magic beans BB sold to ATL.
Last edited by Meow1215; 03-25-2019 at 01:47 PM.
03-25-2019, 06:26 PM
#143
In a land of unicorns
Joined APC: Apr 2014
Position: Whale FO
Posts: 6,526
03-26-2019, 06:36 AM
#145
Gets Weekends Off
Joined APC: Mar 2018
Posts: 307
Free tip for the new pilots at Republic. Management loves to start rumors! They literally start with the training center instructors, who pass them to new hires. Sometimes even BB himself will pass a juicy rumor to calm the masses (happened all the time pre 2015 CBA, and of course just prior to loa). A certain indoc instructor literally loves doing this! Trust me the training center staff knows very little about what BBs plans are, and if they do, they would not be telling a new hire.
As far as Delta not caring about the surveys, I very seriously doubt that’s true. We literally have a new customer service manual because of our lack of customer service. The LCAs are now pushing this issue with the new captains. Most of the issue is not pilots IMHO.
As far as Delta not caring about the surveys, I very seriously doubt that’s true. We literally have a new customer service manual because of our lack of customer service. The LCAs are now pushing this issue with the new captains. Most of the issue is not pilots IMHO.
03-26-2019, 08:37 AM
#146
Banned
Thread Starter
Joined APC: Jan 2019
Posts: 408
Free tip for the new pilots at Republic. Management loves to start rumors! They literally start with the training center instructors, who pass them to new hires. Sometimes even BB himself will pass a juicy rumor to calm the masses (happened all the time pre 2015 CBA, and of course just prior to loa). A certain indoc instructor literally loves doing this! Trust me the training center staff knows very little about what BBs plans are, and if they do, they would not be telling a new hire.
As far as Delta not caring about the surveys, I very seriously doubt that’s true. We literally have a new customer service manual because of our lack of customer service. The LCAs are now pushing this issue with the new captains. Most of the issue is not pilots IMHO.
As far as Delta not caring about the surveys, I very seriously doubt that’s true. We literally have a new customer service manual because of our lack of customer service. The LCAs are now pushing this issue with the new captains. Most of the issue is not pilots IMHO.
Yes Delta does care about the surveys, I never said they didn’t. We have a lack of customer service because of lack of pilot announcements apparently. They told us that BB proved the business customers mark any answers to get it done and get their points and they’ll answer negatively on questions that have nothing to do with YX’s control. True or not, I don’t know but they’re saying our customer service is why DL won’t give us flying over OO. Oh and I totally agree most of it is not because of our pilots, just look at the new MST guidance/memo. Following that step by step screams lack of customer service all over it.
03-26-2019, 09:35 AM
#148
Perennial Reserve
Joined APC: Jan 2018
Posts: 11,801
n"Gee, Compass is actually so essential to us we'll pay whatever HK asks to keep them flying for us?"
It's like an Arab bazar, everyone lies and nobody takes the first offer, but eventually a deal gets done.
03-26-2019, 12:20 PM
#149
Gets Weekends Off
Joined APC: Mar 2011
Posts: 1,026
nYou are kidding, right? I mean you can't be that naive. With negotiations with Compass coming up, what did you EXPECT him to say?
"Gee, Compass is actually so essential to us we'll pay whatever HK asks to keep them flying for us?"
It's like an Arab bazar, everyone lies and nobody takes the first offer, but eventually a deal gets done.
Oh please. You’re saying he put on this show about how this is supposed to be a secret event and he leaks this video as a way to negotiate in public with Compass. Take the tinfoil hat off....
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03-26-2019, 12:24 PM
#150
Perennial Reserve
Joined APC: Jan 2018
Posts: 11,801
I’ll take off the tinfoil beanie when you take off the blinders.
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