E-Jet vs. CRJ 700/900
10-26-2011, 09:39 AM
#1
Gets Weekends Off
Thread Starter
Joined APC: Aug 2009
Posts: 578
E-Jet vs. CRJ 700/900
I'm looking for some feedback from any of ya'll that have experience on both a/c, i.e. typed and have flown both. My company is in the process of upgrading our 200's to newer and more capable equipment and I'd like to be able to give some advice from those of you with time on both. Our a/c operate in hot, high environment with limited technical resources away from base. We use the a/c as mainline with up to 1350 mile legs and have to tanker fuel quite a bit to due availability and price on our shorter routes. I know that the Embraer vs. CRJ performance numbers, what I'm looking for is customer service experience, dispatch reliability, experience on the line, quality of radar, ease of use and utilization. We are less than pleased with the 200's as most people are at this point and I am very disappointed with customer service from Bombardier. Please, I'm only looking for knowledgeable feedback and not speculation or rumor. Thanks in advance.
10-26-2011, 09:49 AM
#2
Roll’n Thunder
Joined APC: Oct 2009
Position: Pilot
Posts: 3,846
I'm looking for some feedback from any of ya'll that have experience on both a/c, i.e. typed and have flown both. My company is in the process of upgrading our 200's to newer and more capable equipment and I'd like to be able to give some advice from those of you with time on both. Our a/c operate in hot, high environment with limited technical resources away from base. We use the a/c as mainline with up to 1350 mile legs and have to tanker fuel quite a bit to due availability and price on our shorter routes. I know that the Embraer vs. CRJ performance numbers, what I'm looking for is customer service experience, dispatch reliability, experience on the line, quality of radar, ease of use and utilization. We are less than pleased with the 200's as most people are at this point and I am very disappointed with customer service from Bombardier. Please, I'm only looking for knowledgeable feedback and not speculation or rumor. Thanks in advance.
10-26-2011, 09:55 AM
#3
The NeverEnding Story
Joined APC: Sep 2005
Posts: 7,611
You probably need to talk to regional airline Directors of Ops and/or Maintenance to get the factual info you are looking for, not pilots.
General consensus across bizav is Bombardier customer service sucks, even up to and including the GLEX.
General consensus across bizav is Bombardier customer service sucks, even up to and including the GLEX.
10-26-2011, 10:00 AM
#4
Gets Weekends Off
Joined APC: Jul 2008
Position: Sleeping
Posts: 1,047
I'm looking for some feedback from any of ya'll that have experience on both a/c, i.e. typed and have flown both. My company is in the process of upgrading our 200's to newer and more capable equipment and I'd like to be able to give some advice from those of you with time on both. Our a/c operate in hot, high environment with limited technical resources away from base. We use the a/c as mainline with up to 1350 mile legs and have to tanker fuel quite a bit to due availability and price on our shorter routes. I know that the Embraer vs. CRJ performance numbers, what I'm looking for is customer service experience, dispatch reliability, experience on the line, quality of radar, ease of use and utilization. We are less than pleased with the 200's as most people are at this point and I am very disappointed with customer service from Bombardier. Please, I'm only looking for knowledgeable feedback and not speculation or rumor. Thanks in advance.
Also when you say E-Jet, are you talking about 170/175's or the 145's?
10-26-2011, 10:55 AM
#6
Gets Weekends Off
Thread Starter
Joined APC: Aug 2009
Posts: 578
The E-jet is the 170/190. The operation is overseas and chooses to remain discreet and I do speak basic French and have even attempted to call them from a 514 number whilst in Quebec and have gone so far as to offer to pick up manual revisions from Mirabel...This customer service issue goes beyond their a/c as well. I have an Evinrude outboard.
10-26-2011, 11:17 AM
#7
Gets Weekends Off
Joined APC: Dec 2008
Position: Seat 0B
Posts: 1,214
The E-jet is the 170/190. The operation is overseas and chooses to remain discreet and I do speak basic French and have even attempted to call them from a 514 number whilst in Quebec and have gone so far as to offer to pick up manual revisions from Mirabel...This customer service issue goes beyond their a/c as well. I have an Evinrude outboard.
you hiring?
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