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Mesaba blamed for XJT stranding in RST

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Old 08-21-2009, 09:14 AM
  #11  
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Originally Posted by Airsupport
I wasn't one of the people who "crucified" the captain but this story doesn't change how I feel. It just moves some of the blame around. Like others have said its easy to monday night quarter back after all is said and done but the captain should have told the ground agents and the disptatchers what she was GOING to do. I would have listened to dispatch and the ramp people for maybe at the most 3 hours. After that its over. Time for PIC authority to come into play, hang up the phone, and get the people off the plane. Also some knowledge about how airports worked would have helped. Once an air terminal is closed there is no way out with out a badge or the police. So the terminal is sterile. They could have let the people roam free inside the airport because it is a secure area. I had the joy of doing this in COS once. You let them out. Tell them they cant have their checked bags till ground personell arrive and let them know once they go out side the gates they will not be allowed back to the plane.

The one good thing that has come out of this is that it has made it easier for the rest of us to get things done to avoid this mess in the future.
The thing missing from all of the quotes like this is...how would you have physically de-planed the passengers? XJT ERJ's are not equipped with stairs, and need external stairs or a jetway for people to get off. There are also no emergency slides. If ground handling refuses, now what? Have grandma jump 5 feet down in a thunderstorm...OSHA violation? Send the FO out to beat down a ramper and steal a belt loader?
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Old 08-21-2009, 09:35 AM
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Originally Posted by blastoff
The thing missing from all of the quotes like this is...how would you have physically de-planed the passengers? XJT ERJ's are not equipped with stairs, and need external stairs or a jetway for people to get off. There are also no emergency slides. If ground handling refuses, now what? Have grandma jump 5 feet down in a thunderstorm...OSHA violation? Send the FO out to beat down a ramper and steal a belt loader?
very valid point, if this were a CRJ prob solved, but without steps for a hardstand, quite the predicament. like someone else mentioned, it's easy for us to armchair quarterback this crew, we weren't there and still do not know all the details. not fair to blame mesaba ramper, the airport manager should have been called in to handle this situation. why isn't he catching some heat?
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Old 08-21-2009, 09:36 AM
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Originally Posted by blastoff
The thing missing from all of the quotes like this is...how would you have physically de-planed the passengers? XJT ERJ's are not equipped with stairs, and need external stairs or a jetway for people to get off. There are also no emergency slides. If ground handling refuses, now what? Have grandma jump 5 feet down in a thunderstorm...OSHA violation? Send the FO out to beat down a ramper and steal a belt loader?
Wouldn't have had to ask me twice. If ramp personnel are uncooperative, grab one or two other able bodied people and lead a raiding party to wrangle some stairs. If a belt loader is all they have, so be it. No beatings necessary just exercise that PIC authority.
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Old 08-21-2009, 09:40 AM
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Originally Posted by freezingflyboy
Wouldn't have had to ask me twice. If ramp personnel are uncooperative, grab one or two other able bodied people and lead a raiding party to wrangle some stairs. If a belt loader is all they have, so be it. No beatings necessary just exercise that PIC authority.
Either that, or I'd probably ask the fire department to help bring the people down.
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Old 08-21-2009, 09:54 AM
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Originally Posted by freezingflyboy
Wouldn't have had to ask me twice. If ramp personnel are uncooperative, grab one or two other able bodied people and lead a raiding party to wrangle some stairs. If a belt loader is all they have, so be it. No beatings necessary just exercise that PIC authority.
I've actually been daydreaming of doing just that...haha

There are several "creative" ways I've thought of getting people off the airplane...I'm just observing that most of the people criticizing the crew are CRJ drivers or people who think the ERJ is like a CRJ, and never considered that extra logistical hurdle. It was obvious from earlier comments last week that people thought we could "just let people off." If we could do that, then ya, my next call to Mesaba Ops would've been "You now have 47 pax on YOUR ramp."
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Old 08-21-2009, 09:57 AM
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Originally Posted by dba74
This is good news for the crew, but as some other posters have stated in another thread, they could have maybe tried the FBO option. Maybe they did look into it. Or what about the bus that was going to MSP and offered to take them? We shall see
The bus option was attempted and they could not get one....a Delta diversion took them up. FBO??? And have them stand where in Level 4 thunderstorms....keep in mind the field was CLOSED. I think this statement is very eye opening, and the crew did a great job. Maybe the result was not desireable, but nobody got hurt and everybody is okay.

The other options were:

1. Take off into severe weather.
2. Deplane with NO airstairs (risk injuries)
3. Deplane and have pax standing on a concrete ramp surrounded by metal poles in a lightning storm.

The crew did the right thing.
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Old 08-21-2009, 10:05 AM
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XJT has backed the crew this entire time. Our management has even gone so far as to say that we "can be proud of the actions of our crewmembers." It was only a matter of time before the whole story came out. The bad part about this is that the damage has already been done. The news media went off half cocked with only limited information and portrayed it as the whole story.
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Old 08-21-2009, 10:13 AM
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From the sounds of the tapes released, it seems as though Mesaba was trying to work with XJet. It's not as if they out right refused to help and were bullies about it. So... it sounds like there is even MORE to this story we don't know.

My FO's and I have discussed this issue many times and this was certainly a tough place to be. I think however, if I were in the same shoes, I would have rolled my proverbial sleeves up and gotten physically involved somehow. Perhaps jumping off the plane and going inside to talk face to face with the Mesaba people to solve the problem. Face time gets you much further than radio time. And before people start talking about how there are no air stairs on the ERJs... there weren't air stairs on the avro, which also was high enough to need slides. That didn't prevent me from jumping out to make things happen in the past. There is always a solution to every problem.
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Old 08-21-2009, 10:19 AM
  #19  
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Originally Posted by blastoff
The thing missing from all of the quotes like this is...how would you have physically de-planed the passengers? XJT ERJ's are not equipped with stairs, and need external stairs or a jetway for people to get off. There are also no emergency slides. If ground handling refuses, now what? Have grandma jump 5 feet down in a thunderstorm...OSHA violation? Send the FO out to beat down a ramper and steal a belt loader?
How would you get everyone off if say the APU catches the tail on fire? Are you going to sit there hoping that it doesn't spread and kill everyone? Or are you going to find a way to get people off and have a more comfortable marshmellow roast?
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Old 08-21-2009, 10:21 AM
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Originally Posted by bored
From the sounds of the tapes released, it seems as though Mesaba was trying to work with XJet. It's not as if they out right refused to help and were bullies about it. So... it sounds like there is even MORE to this story we don't know.

My FO's and I have discussed this issue many times and this was certainly a tough place to be. I think however, if I were in the same shoes, I would have rolled my proverbial sleeves up and gotten physically involved somehow. Perhaps jumping off the plane and going inside to talk face to face with the Mesaba people to solve the problem. Face time gets you much further than radio time. And before people start talking about how there are no air stairs on the ERJs... there weren't air stairs on the avro, which also was high enough to need slides. That didn't prevent me from jumping out to make things happen in the past. There is always a solution to every problem.
The mesaba people were telling the media afterwords that they were "willing" but many of the phone recordings between xjt dispatch and mesaba are incredibly damning. I dont want to call them a bunch of liars but what they told the media and what actually occurred is COMPLETELY different.

Another key piece here is that Mesaba said that they "would not" allow our passengers into the facility without TSA's approval.
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