multipilot

I only use my card to pay for travel expenses when I go on job interviews. My last bill was due on July 13, a Sunday and not a business day. I mailed the check a week early. Naturally though the payment didn't get posted until the 14th, a Monday, and they friggin charged me a late fee and a finance charge. I called Bank of America to dispute the charge and the woman I talked to said she'd take care of it and waive the late fee and finance charge in full. She fed me some BS about having to wait 48 hours and then log on to make sure they credited my account. Well I waited two days and checked the account and they only credited me half of the late fee. Total BS. I called back and talked to a billing rep and he said he'd take care of it. This isn't the first time they've pulled this on me. I remember having to go through all this about a year ago. Same scenario. Bill was due on a weekend and didn't post until the following business day and got stuck with late fees. I'm going to cancel the card as soon as this all gets taken care of.

Anyone else have this problem?

Stepping off my soap box now.

ryan1234

bank of america = satan

KiloAlpha

Bank of America..
the same company that stopped requiring a social security number to obtain a credit card... cause illegal aliens need credit too

ny311

This is why I pay all my bills online

SomedayRJ

Yup. Best way to be.

FORTL

The services went down hill after BOA bought out MBNA. I only keep the card around because I've had it 30 years. Charged my FIRC on it.

I noticed the junk mail really increased with the buy out as well.

Fly Gal

Bank of America put a freeze on my ATM card because I used it in PHL, MDW, and TPA all in the same day. The worst part was I couldn't get a hold of customer service until monday. (this happened on a saturday)

ryan1234

Bank of America has customer service?

Bug Smasher

Yeah they do.. just like a bull services a heifer.

Fly Gal

You got the point of my post. I dont have an account with them anymore!