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Old 03-04-2014, 12:02 PM
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Default Allegiant Won't Refund After Death

Airline refuses refund after unexpected death | KING5.com Seattle

Some of the comments are not flattering at all.

Shameful. Heartless. Corporate greed. Cheap. Avoid at all cost.
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Old 03-04-2014, 12:38 PM
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Maybe they can use the ticket to ship the body home.

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Old 03-04-2014, 12:45 PM
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Originally Posted by vagabond
Airline refuses refund after unexpected death | KING5.com Seattle

Some of the comments are not flattering at all.

Shameful. Heartless. Corporate greed. Cheap. Avoid at all cost.
Just curious Vagabond. Say you make portraits. A husband comes to you and pays you $1000 do make a portrait of you and his wife. materials cost you $900. After you paint it, what would you do if he calls you and says "I don't need it anymore she died and it will be too painful to look at." Put yourself out of the $900? How soon before the flight did he ask for the refund? Could they have resold the seats? It sucks but that is business. They shouldn't be put out for someone else's unfortunate luck. Although in this case with this large a company the bad publicity will be worse than giving the refund.
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Old 03-04-2014, 12:45 PM
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Originally Posted by vagabond
Airline refuses refund after unexpected death | KING5.com Seattle

Some of the comments are not flattering at all.

Shameful. Heartless. Corporate greed. Cheap. Avoid at all cost.
Penny wise, dollar foolish. This kind of bad publicity will likely cost more than this poor guys airline ticket.

Also, from a business point of view its a missed opportunity for some free good publicity.
"Allegiant Air makes exception to no refund policy for grieving husband," would have sounded much better.
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Old 03-04-2014, 12:46 PM
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If a pax wants flexibility on tickets under extraordinary circumstances why would they go with Allegiant? Most passengers shop by price, period. Sometimes you get the bull, sometimes you get the horn.
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Old 03-04-2014, 12:49 PM
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Spirit would do the same thing. G4 and NK are discounters and sell products that are clearly marked as non refundable. Would the car dealer refund the man's money if he just bought his wife a new car and the next day she died?
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Old 03-04-2014, 12:54 PM
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I am just posting what I found on KING5 our local TV station and don't feel one way or the other about the guy or Allegiant. A lot of people who don't get any satisfaction go get Jesse. He is usually successful but I note this time he apparently could not get Allegiant to refund the ticket price.

If I were him I'd move on with my life. If I were Allegiant I'd try to offer to give him back his late wife's portion.

Caveat emptor is what I always tell my clients. Sometimes heck happens in life.
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Old 03-04-2014, 12:55 PM
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Who spends $1,000 on Allegiant? I thought their fares were $69.
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Old 03-04-2014, 12:57 PM
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Originally Posted by vagabond
I am just posting what I found on KING5 our local TV station and don't feel one way or the other about the guy or Allegiant.
"Shameful. Heartless. Corporate greed. Cheap. Avoid at all cost." Were those your words, or were you repeating the comments from others in the comments section? That's where I was confused and why I asked you the question.
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Old 03-04-2014, 01:16 PM
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Those were definitely not my words. I got them from reading the comments below the article.
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