Headset Repair

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07-17-2024, 10:26 AM

#11

tallpilot

Gets Weekends Off

Joined APC: Dec 2011

Position: A320 FO

Posts: 964

Quote:

Originally Posted by NuGuy

Back in the day, most crew bases had a person or shop nearby that did quick repairs and they stocked commonly broken parts. At DAL they had a drop box in the crew lounge where you could bag up your headset and it would be returned to you after it got fixed.

That whole paradigm vanished about 6-7 years ago. Headset makers decided that giving you the ability to repair items yourself was a drain on their revenue, so they quit selling parts, and started locking their products down with proprietary parts, special one-use fasteners, etc.

Yes, if you have any skill with a soldering iron, you can probably fix something like a broken wire. Otherwise, your only other choice is to send it in to the company that made them. You might be able to find a one-off avionics shop that can help you out, but that'll take a bit of effort.

This same paradigm is true with almost every consumer product from appliances to cars. This is a far bigger environmental problem than hydrocarbons.

07-17-2024, 10:57 AM

#12

Name User

Gets Weekends Off

Joined APC: Mar 2014

Posts: 3,221

Quote:

Originally Posted by tallpilot

This same paradigm is true with almost every consumer product from appliances to cars. This is a far bigger environmental problem than hydrocarbons.

I bought a new laptop a few years ago, it's completely repairable and upgradeable.

Framework Fix Consumer Electronics

Quote:

Originally Posted by flyforever1978

Unfortunately, this is a problem with the wire inside the Airbus connector. I don't have the tools to fix that at home. I will look for a local place.

I googled around and found a few headset shops you can ship it to. This should be a pretty standard fix they are aware of, regardless of brand, since all headsets use standard plugs. You'd be able to do it yourself if you are brave enough:

Airbus Plug Wiring Data | Wildtalk

This may be an issue not with the plug itself but the down cord which they'd need to confirm.

The Telex 8 uses power from the panel to drive the ANR, so you'd have to wire it correctly in order to keep that functionality. I have successfully fixed a Telex headset myself but only needed to resolder some joints in the speaker part of it. The wires are pretty thin.

07-17-2024, 01:51 PM

#13

crunchpunch

On Reserve

Joined APC: Aug 2022

Posts: 22

I have used this guy before and I was happy with the service

https://www.kcheadsets.com/headset-repair.html

07-19-2024, 06:32 AM

#14

NuGuy

Gets Weekends Off

Joined APC: Mar 2008

Posts: 3,897

Quote:

Originally Posted by crunchpunch

I have used this guy before and I was happy with the service

https://www.kcheadsets.com/headset-repair.html

Doesn't look like they can fix the 8. Website says to call Telex.

I've got an 850. The ANR is very meh, and it requires that the airplane have it's mic bias voltage wired correctly, and not all of them do. It doesn't have a great "failsafe" mode if thats the case, and there is no way to tell its not working until you try to transmit.