Tool of the day
12-14-2012, 07:42 AM
#3491
Weekends off? HA!
Joined APC: May 2006
Posts: 991
This captain/crew deserve special recognition...
Marine double-amputee’s treatment on Delta flight angers other vets
Marine double-amputee’s treatment on Delta flight angers other vets
12-14-2012, 08:02 AM
#3492
Gets Weekends Off
Joined APC: Sep 2007
Position: 777 Captain in Training
Posts: 1,457
This captain/crew deserve special recognition...
Marine double-amputee’s treatment on Delta flight angers other vets
Marine double-amputee’s treatment on Delta flight angers other vets
The crewmembers responsible for this treatment should be very ashamed and be outed to the public. Not sure if the Captain knew but the FA should be punished, would have saved time to let the people in first switch places. I have swapped seating military servicemen coming back from deployment no problem.
12-14-2012, 08:02 AM
#3493
Gets Weekends Off
Joined APC: Jun 2010
Position: Doing what you do, for less.
Posts: 1,792
This captain/crew deserve special recognition...
Marine double-amputee’s treatment on Delta flight angers other vets
Marine double-amputee’s treatment on Delta flight angers other vets
This guy had a 104F fever. He shouldn't have been flying. That probably made the experience 10x worse for him and everyone else involved.
His main complaint was that he had to ride in a wheel chair to the back of the plane in front of all the other passengers. We all know that wheelchairs are boarded first, so something happened where it didn't occur in this case. You and I both know that "something" probably was that he didn't show up to the gate on time.
His secondary complaint was that he wasn't moved to first class. Give me a break. What seat did the ticket you bought have printed on it? Its a nice gesture to be offered first class but it shouldn't be expected and shouldn't be complained about when not given. Plus, this was done after doors closed. Little hard to move a double amputee with dignity from one end of the plane to the other... again... without support from ground crew.
I'm thankful for this man's service to our country, but in this circumstance... Delta isn't the evil-doer they're being made out to be.
12-14-2012, 08:06 AM
#3494
Gets Weekends Off
Joined APC: Sep 2007
Position: 777 Captain in Training
Posts: 1,457
Everyone is quick to always demonize the offending party anytime anything happens to a soldier/vet, but this time I'm going to go ahead and side with the airline.
This guy had a 104F fever. He shouldn't have been flying. That probably made the experience 10x worse for him and everyone else involved.
His main complaint was that he had to ride in a wheel chair to the back of the plane in front of all the other passengers. We all know that wheelchairs are boarded first, so something happened where it didn't occur in this case. You and I both know that "something" probably was that he didn't show up to the gate on time.
His secondary complaint was that he wasn't moved to first class. Give me a break. What seat did the ticket you bought have printed on it? Its a nice gesture to be offered first class but it shouldn't be expected and shouldn't be complained about when not given. Plus, this was done after doors closed. Little hard to move a double amputee with dignity from one end of the plane to the other... again... without support from ground crew.
I'm thankful for this man's service to our country, but in this circumstance... Delta isn't the evil-doer they're being made out to be.
This guy had a 104F fever. He shouldn't have been flying. That probably made the experience 10x worse for him and everyone else involved.
His main complaint was that he had to ride in a wheel chair to the back of the plane in front of all the other passengers. We all know that wheelchairs are boarded first, so something happened where it didn't occur in this case. You and I both know that "something" probably was that he didn't show up to the gate on time.
His secondary complaint was that he wasn't moved to first class. Give me a break. What seat did the ticket you bought have printed on it? Its a nice gesture to be offered first class but it shouldn't be expected and shouldn't be complained about when not given. Plus, this was done after doors closed. Little hard to move a double amputee with dignity from one end of the plane to the other... again... without support from ground crew.
I'm thankful for this man's service to our country, but in this circumstance... Delta isn't the evil-doer they're being made out to be.
12-14-2012, 08:47 AM
#3495
Gets Weekends Off
Joined APC: Jun 2010
Position: Doing what you do, for less.
Posts: 1,792
What we do have is someone who is flying with a fever at a level where he should've been in an ER, not an airplane. Everyone knows that when you're that sick... even the most minor discomfort seems like hell. And then he proceeded to complain about what is industry accepted practice for airlines and that he wasn't given a first class seat. And then we all find out about it in an article that is 1/10th about the actual event and 9/10ths meant to stir emotion.
12-14-2012, 08:50 AM
#3496
Junior Senior
Joined APC: Feb 2012
Position: Whiskey Papa
Posts: 2,851
I'm "throwing him under the bus" because... when you look at this from the point of view of someone who understands how these things work, it doesn't look like the airline did anything wrong. Its always a tough situation when there is a disabled passenger and the airline and crews do their best. Airliners just aren't designed to be easy in this regard.
What we do have is someone who is flying with a fever at a level where he should've been in an ER, not an airplane. Everyone knows that when you're that sick... even the most minor discomfort seems like hell. And then he proceeded to complain about what is industry accepted practice for airlines and that he wasn't given a first class seat. And then we all find out about it in an article that is 1/10th about the actual event and 9/10ths meant to stir emotion.
What we do have is someone who is flying with a fever at a level where he should've been in an ER, not an airplane. Everyone knows that when you're that sick... even the most minor discomfort seems like hell. And then he proceeded to complain about what is industry accepted practice for airlines and that he wasn't given a first class seat. And then we all find out about it in an article that is 1/10th about the actual event and 9/10ths meant to stir emotion.
12-14-2012, 08:58 AM
#3497
Gets Weekends Off
Joined APC: Sep 2007
Position: 777 Captain in Training
Posts: 1,457
I'm "throwing him under the bus" because... when you look at this from the point of view of someone who understands how these things work, it doesn't look like the airline did anything wrong. Its always a tough situation when there is a disabled passenger and the airline and crews do their best. Airliners just aren't designed to be easy in this regard.
What we do have is someone who is flying with a fever at a level where he should've been in an ER, not an airplane. Everyone knows that when you're that sick... even the most minor discomfort seems like hell. And then he proceeded to complain about what is industry accepted practice for airlines and that he wasn't given a first class seat. And then we all find out about it in an article that is 1/10th about the actual event and 9/10ths meant to stir emotion.
What we do have is someone who is flying with a fever at a level where he should've been in an ER, not an airplane. Everyone knows that when you're that sick... even the most minor discomfort seems like hell. And then he proceeded to complain about what is industry accepted practice for airlines and that he wasn't given a first class seat. And then we all find out about it in an article that is 1/10th about the actual event and 9/10ths meant to stir emotion.
12-14-2012, 09:24 AM
#3498
Gets Weekends Off
Joined APC: Jan 2008
Position: 320A
Posts: 333
Why are you so quick to throw the crew under the bus?Oh,I'm sorry I forgot-the media is always right-must be the crew's fault.
12-14-2012, 09:37 AM
#3499
Gets Weekends Off
Joined APC: Sep 2007
Position: 777 Captain in Training
Posts: 1,457
I have been deadheading home trying to catch one of lifes moments that for everyone else is easy to catch and had crews go way out of their way to make sure I was comfortable. I have also made sure it happened for others on my flights, part of the job NO but should be done regardless. We should look out for each other as much as possible. Even though I did not serve I include the fine men and women who protect my freedoms by serving in the military especially one who lost so much.
12-14-2012, 10:27 AM
#3500
Gets Weekends Off
Joined APC: Feb 2007
Position: FO
Posts: 3,044
Flight attendants insisted no one could move through the cabin because the doors were being closed for takeoff, she wrote.
Now, I don't know when the seats were offered. Were they offered right as he boarded or was he already in the back of the plane and the isle chair already gone? If it could have been done in a reasonable amount of time, it should have been done. If you were all buttoned up and ready to go, I'm sorry but the time to do it was 10 minutes ago.
I wouldn't be quick to throw the FA's under the bus as they are taking their orders from people who only look at performance numbers and aren't out there day to day taking care of and dealing with the passengers and probably fear they will be disciplined for taking a delay.
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