So you're saying you don't like walking into a sleep room filled with 6-9 overweight and snoring Captains who's penny pinching and crashing in the sleep room overnight? Lol

I can tell from your response that you sir, do not have self control, and I will further make the call that you would not have been mature enough to diffuse the situation. I can garner this from your reaction by the use of exclamation points, insults, and the inability to look at this objectively. Did I offer YOU and insult? I merely offered a different view point and you thrash about like a 7 year old kid. Realize that when you act this way you merely seem like an idiot that I no longer count as worth my time.
Grow the **** up and offer a valid counter point or keep your childish outbursts to your self

I didn't believe sleep apnea was a real thing until my first sleep room experience. Thought I was gonna have to break out the defibrillator a couple times.

Lol, my sarcasm meter must be on the fritz, this is by far the best post I've seen by a guy trying to "diffuse the situation" with decorm and professionalism. I appreciate the laugh.... been a long day!!!! You sir are hilarious

I'm not trying to diffuse anything, he isn't a pax, and I'm not on the clock. My initial response was a counter argument with no insults, to which he responded in a classically childish defensive manner. I have no problem calling him out. Now if he was a pax I would smile, nod my head, and politely refer him to the gate agent and then call the pilot support center if **** gets real. Otherwise as pilot to pilot? Really? Come on bruh!

Let me ask the group a question if they care. Realistically if you were in uniform and a passenger was chasing you down the hallway, would you bat their phone away and keep going? Would you then also get in a verbal altercation with them? I bet 95% of the pilots that work for a major airline would've had the intelligence to go find someone and phone a friend, that's all I'm saying.

I am not excusing the passengers retarded behavior, nor am I saying is it solely the fault of the pilot. I just find it hard to believe that patience and reason could not have prevailed in this situation.

No Kidding.
I'm thinking he's lived an incredibly sheltered life and never has run across someone who wants to beat his arse despite his caring, sharing and understanding conversations with some scumbag.
His post is probably one of the most incredibly naïve I've ever read from a (alleged) pilot. Some people are just scum and when they are keyed up on you, no amount of Gandhi BS is going to get you out of it. Only the threat of bodily injury, jail time or death is going to change their mind once they are spun up.

I'm in my 50's and still run across this BS from scumbags very occasionally. I've either been around a lot of backup (1500lbs of buddies nearby) or just lucky I haven't got my arse beat down no matter how much peace, love and free drinks I've offered. Chit happens. Good thing, my left hook would resemble a Galapagos Tortoise going for a piece of lettuce.

However in his world he beautifully diffused the situation of someone whose maturity doesn't merit his time. If I was an irate pax, I would respond beautifully to such eloquent diffusion skills.

The pilot in DFW that stated his delay was to be blamed on the "TWA plane with a pack problem." Wow. How many years ago???

American has a TWA logo splattered on at least one airplane.

Congratulations. You sir have displayed such an incredible level of stupidity and naivety that I'm actually compelled enough to tell you what a complete idiot you are and in exchange accept the obvious timeout that the mods will soon be giving me for insulting you (as I assume they'll be giving you for calling me an idiot).

That said, it'll totally be worth the discipline that will promptly be reigned down on me. I take great exception to some dumbass such as that pax in the video getting in my face ESPECIALLY if I'm in uniform. It's insulting. Where's the respect for our profession anymore? When I don the pilot costume I automatically assume that I need to maintain a higher level of decorum and professionalism and therefore take GREAT exception to being disrespected in such a manner as that displayed in the video in question.

You're obviously a bigger detriment to our profession than you are a benefit.

Was an MD80

Unfortunately in the real world it doesnt always work so nice. Yes it is important to ba an adult and de-escalate, but you cannot count on others to do the same. Some people are troublemakers. The kansas city guy was clearly trying to get his 15 minutes. You cannot help that. The pilot was simply trying to get out of there. If it were me I would have been calling the police. Why? It is a major security concern if someone is trying to photograph your airline ID.

Valid points, I think I would have walked out and right to a gate and called the pilot support center or the cops if he was really crazy.

I never thought of the security implications of someone taking a pic of the ID? I know some employees don't like giving their name to passengers which I think is ridiculous, but I've got nothing to hide so I'll gladly give it to them. I probably would've let him snap a pic of my ID thinking it was just to complain about me but now I will never let that happen. Of course being chased down trying to get a pic is completely different

Just remember there is always an option. If your being chased down head to the bathroom. Why? No cameras in there. You can beat the tar out of your follower, destroy his phone, make him beg for mercy, and take a relaxing dump all at the same time (picture that).

I guess you could say im an options guy ;)

FWIW I just throw ear buds in and plug into audio jack in phone. Alarm set on phone plus vibrate in case the earbuds fall out somehow. Also doubles as earplugs from the many sounds coming out of the others.

The AA fa who hit a mother of 2 kids.

I'll nominate the hero who stood up for a damsel in distress and threatens a crew member in the process.....;)

There's already a story being passed around throughout the AA crewmenbers submitted by a passenger of what occurred before the other passenger began filming. More or less the mother in question is a very good actress. Regardless, do we really need to say, don't challenge passengers to brawl it out?

More to the story. Jump to conclusions much? If so, you just might be the tool...

To be fair, it was a conditional threat... “Hey bud, you do that to me and I’ll knock you flat." Meaning there would be no threat unless the FA assaults the hero pax. Just sayin.

TOTD goes to the Captain (and fellow employee) who barked (for lack of a better word) at me the other day in the jetway.
Normally at DL when you hand off the plane to another crew, you exchange pleasantries, let them know how the ride was, and any other pertinent information. At the very least, a "good plane. have a nice day."

I was saying bye to all 160ish passengers off an MD90. Mr TOTD is standing at the bottom of the jetway, and loudly (with a look of contempt) says, "You're 2 hours late!" I smile and reply, "Sorry, crazy weather and ground stops in DTW." His response, "Get off the plane!"
I couldn't believe it. I grabbed my bag when I had a chance to swim up stream, and got off without even saying another word to the TOTD.
My Capt and I discussed it - because I couldn't believe it. Me/us getting out of the cockpit shouldn't make a bit of difference in them pushing on time since the plane still had to be cleaned, catered, and 160ish pax loaded. I checked to see if he or his FO were new and might have wanted/needed more time, they were not new.
Like my Capt said...some guys just wake up grumpy.

Always carry a few dog biscuits for such contingencies. A catnip mouse has also proven useful in some cases. :D

Very easy to figure out who this guy was. I'd look him up and submit it to prostan. Completely unacceptable behavior on his part.

There's no 3585 for threatening assault.

Threatening is threatening, and dude would not be going flying that day.

The return of Captain Happy?

oh I know EXACTLY who he is. I looked him up to see if he's someone I need to put on my DNF list, but he is MSP based so I don't have to worry about him.
It was a 14 hour day at that point, and I was tired and in disbelief. Also, I need to remember I'm not on probation anymore and to politely let someone know not to speak to me that way.

I've been here 17 years. Ten years ago I had an incident similar to yours and did nothing. I made a decision back then I'd no longer disregard blatant rudeness.

There's always something broken on the plane, and it isn't his until you give it to him, right? Head back to the cockpit and write up something, then explain to him "The plane's not yours until I'm done with it. I could tell you were in a hurry so I wrote up the broken (whatever) for you. MX says they'll be here in about 30 minutes. Cheers!"

For the win. I am in awe. Nothing ****es off a grump more than not letting them dampen your mood.

You, Sir, are my hero!

Anyone who slaps an NRA sticker on their bag. Or any political sticker for that matter.

I was always fond of the "Terrorist Hunting Permit." I always pictured Yosemite Sam wearing a pilot's uniform.

I've never understood fake patriotism in the form of political stickers. Is there anyone who would counter his sticker with, "Terrorism saves lives"? Oh, you're against getting murdered by religious extremists so much you have to put a sticker on your bag? Got it.

Freedom of expression. Delights some, angers others.

I place no stickers, banners, patches, etc. on my bag, vehicles, and so forth. I am not a traveling billboard for any brand, belief, or organization (come to think of it, I even de-badge my vehicles, just for looks though :D). Also keeps those that cannot handle freedom of expression from getting all riled up and maybe doing not so nice things to your food and drink or other fun things. :eek:

I second taking the free advertising off my car.

Yeah bag stickers are not as cool as used to be. Unless it has a space shuttle, and one of the names on the sticker is yours.

Did you all notice this particular sentence from the written story accompanying the video?

The incident started on the plane, when the passenger said the pilot was taking up too much room in the aisle and being disrespectful, the police report says.


I think we can all envision how this scenario may have played out in the cabin.

It is common professional courtesy -- and even written policy at some airlines -- that non-revs and DHer's deplane last, after all the paying customers.

I can't count the number of times I have seen crewmembers sitting mid-cabin jump up, take their several bags out of the overheads on both sides of the aisle, and build their bomb stack right there in the middle of the aisle, holding up 50 paying passengers who are trying to deplane.

Admittedly, if I am close to check-in time, or running like hell for my bus home, I will step into the aisle to retrieve my stuff from the bins; but only when there is a break in the action upstream. And then, if I see a passenger approaching me, I step back into the seat area to let him or her by, before continuing to gather my belongings.

In this situation, the pilot's wife was waiting for him curbside. I don't think it would have killed either of them to wait an extra five minutes to let all the passengers deplane first.

Again, this is all speculation on my part, but from years of observation, I can guess what might have happened.

Nonetheless, any physical assault on any other human being, other than in self-defense, is unacceptable.

And that includes the pilot's whacking the passenger's hand and knocking his phone out of it, although I agree that the attempt by the passenger to photograph the pilot's badge was indeed a security violation.

What is this? Sensitivity class?
Everybody is entitled?
And we've never seen a (paying) pax hold up 100 pax?
We've never seen a DB put his bag in an overhead and sit 25 rows further back?

It takes two to tango.
All Mr Righteous needed to do was file a written complaint with the airline after the fact.
Include a description and seat number if you must. ( roll eyes)
No...Mr Righteous had to chase him down.
That's threatening behavior right there.
After that shove, that's assault.
All bets are off.
Uniform or not lol.