Are the CRJ-550s Really Coming?
10-10-2019, 03:02 PM
#311
Gets Weekends Off
Joined APC: Dec 2013
Posts: 1,602
The idiot Oscar should have said that it wasn’t United Airlines that operated the flight, it was one of our regional partners, and we’ll take care of the situation immediately, and it’ll never happen again, instead of taking the blame. Why would the guy have to be taken off of the airplane anyway, if he already had a seat? Pilots need to DH? Too bad. Poor planning on your part. Also, where was the Captain when all of this was going on? Hiding in the cockpit? I would think he/she could have eased the situation some by explaining to the passengers what had to be done.
10-11-2019, 09:20 AM
#312
Gets Weekends Off
Joined APC: Aug 2018
Position: Line holder
Posts: 513
It's actually pretty simple. The contract of carriage and federal law both allow the involuntary removal of a passenger. If you remain on the plane after being told to exit, you are trespassing. It doesn't matter how non violent you are, if you refuse to leave, you are the one in the wrong. If you refuse an order from a LEO or security guard, you're even further in the wrong.
From what I understand the Chicago aviation security officers have or had limited police powers. I'm not sure exactly what the extent of their police authority was at the time, but passengers need to comply. The news did what the news does best, and that's to tell a one sided piece of propaganda.
Not that this has any bearing on the justification of use of force (the officers didn't know this at the time), the passenger that everyone hailed as a doctor actually had his medical license suspended after being convicted of multiple felonies for trading sex for drugs. Again, that didn't affect the use of force that day since the officers had no knowledge of it at the time, but it further illustrates the PR nightmare due to our *******ty news system. They painted him as an innocent saint brutalized by the evil United airlines.
There are positive and negative ways of dealing with customer service challenges, but this incident didn't do us any favors for trying to have compliant pax.
From what I understand the Chicago aviation security officers have or had limited police powers. I'm not sure exactly what the extent of their police authority was at the time, but passengers need to comply. The news did what the news does best, and that's to tell a one sided piece of propaganda.
Not that this has any bearing on the justification of use of force (the officers didn't know this at the time), the passenger that everyone hailed as a doctor actually had his medical license suspended after being convicted of multiple felonies for trading sex for drugs. Again, that didn't affect the use of force that day since the officers had no knowledge of it at the time, but it further illustrates the PR nightmare due to our *******ty news system. They painted him as an innocent saint brutalized by the evil United airlines.
There are positive and negative ways of dealing with customer service challenges, but this incident didn't do us any favors for trying to have compliant pax.
No one here questions that any passenger must comply with directives from lawfully authorized people: FA, flight crew, LEO.
The issue responded to was use of excessive force, which is not justified - whatever the criminal history of the detainee (which is often unknown to LEO, which is why they train to and follow SOPs). Good cops bag scumbags (rapists, child molesters, wife beaters, etc) every day and manage to not unleash their own justice on a non-resisting perp. The tiny few that do lose their cools do a disservice to hardworking LEOs everywhere ... and sometimes justify the perp getting released too! Let’s not excuse them by focusing on the perp who could’ve been a pope or serial killer—none of that is relevant to the discussion as he was clearly (1) noncompliant and (2) nonviolent. The situation was mishandled.
10-11-2019, 07:57 PM
#313
Line Holder
Joined APC: Aug 2019
Posts: 67
10-11-2019, 10:38 PM
#314
Gets Weekends Off
Joined APC: Jul 2017
Posts: 171
https://www.united.com/ual/en/us/fly...ml#tcm:76-6644
Much of it is over ridden by federal regulations but United uses the document to fool people into thinking they don't apply. Problem is it tends to fool the employees too.
10-13-2019, 10:20 AM
#315
Eject! Eject!!
Joined APC: Feb 2019
Position: Flyin' high
Posts: 146
Guess you guys are getting 550's https://www.youtube.com/watch?v=lokGn3TEV9U
I've flown a few. (Repositioning)
Last one I flew actually said 550 on the Type Certificate.
10-14-2019, 11:58 AM
#316
Gets Weekends Off
Joined APC: Jan 2019
Posts: 531
The last thing a captain should do is go into the cabin to interact with a resistant passenger, unless you want 50 iPhone cameras steaming your interaction on Twitter and taken as legal evidence. I have never or rarely seen a video of a captain in the cabin that makes them or the airline look good.
10-15-2019, 09:55 AM
#317
Line Holder
Joined APC: Jan 2018
Position: F-152, F-172
Posts: 69
10-15-2019, 10:14 AM
#318
Gets Weekends Off
Joined APC: Jul 2019
Posts: 196
10-15-2019, 06:38 PM
#319
Gets Weekends Off
Joined APC: Sep 2009
Posts: 2,285
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