Are the CRJ-550s Really Coming?
10-02-2019, 10:46 PM
#301
Gets Weekends Off
Joined APC: Oct 2011
Position: Taco Rocket Operator
Posts: 2,485
10-03-2019, 12:54 PM
#302
Gets Weekends Off
Joined APC: Nov 2016
Posts: 896
United lost millions because Oscar responded poorly. When someone is dragged bloody off of one of your flight the ONLY response is “This should never happen to anyone, I will personally ensure that everything within the power of UAL will be directed to prevent any of our passengers from being treated like this in the future.”
As for GoJet all we have is anecdotal claims that “someone knew someone who knew someone who sneezed and was fired”. I’ve only seen one case and it had to do with USSERA, not anything even remotely medical. If what you say is true a gaggle of lawyers would be tripping each other to be the first in line for the lawsuit that would come. Of course if you have some evidence and care to share, or find that reporter and have it published I’d be happy to read about it.
As for GoJet all we have is anecdotal claims that “someone knew someone who knew someone who sneezed and was fired”. I’ve only seen one case and it had to do with USSERA, not anything even remotely medical. If what you say is true a gaggle of lawyers would be tripping each other to be the first in line for the lawsuit that would come. Of course if you have some evidence and care to share, or find that reporter and have it published I’d be happy to read about it.
10-08-2019, 02:16 PM
#304
Line Holder
Joined APC: Sep 2018
Posts: 68
This was not the case of overbooking, which is covered by certain regulations that have the effect of laws. I think that you are probably correct that he was in violation of a law to obey the flight crew but I also believe that United was in breach of the law and not just a breach of contract.
The remedy for the doctor was to file a bloody action, as they say in England and as we do in the US.
I believe that United only offered $200 for someone to take a flight the next day. United also was informed that the doctor was a doctor and had to be doing doctorly things the next morning. United should have taken into account the fact that the failure of the doctor to be there the next day could be putting patient's lives at risk.
United could have easily up the offered compensation to 3, 4 or 500 and found a volunteer. Not many people are going to take 200 because that is not worth it so you can spend the night in Chicago, get up at 4 am, take a van to the airport and get to your destination on 3 hours of sleep.
United did not care one bit about the patients the Doctor had to treat. It was all about showing this peon that it had the power to treat him like **** at any moment it chose because in United's viewpoint, he is ****.
10-08-2019, 04:04 PM
#305
Gets Weekends Off
Joined APC: Aug 2018
Position: Line holder
Posts: 513
The seat occupier was nonviolent. BTW, last time I checked, the law isn’t “peaceably noncomply, get your faced bashed in.” That’s not ‘murrican-while it may have been more prevalent in the past, CCTV, cell phones, and body cams continue to create needed consequences for stupidity. But a busted face for not moving along quickly enough can be expected in many less enlightened, more totalitarian regimes, tho, so maybe there’s hope for you...you keep doing you!
10-08-2019, 05:36 PM
#306
Gets Weekends Off
Joined APC: Oct 2011
Position: Taco Rocket Operator
Posts: 2,485
Unfortunately the guy that took him off wasn't a LEO or CPD, but basically a Security Guard that exceeded his authority and opened UAL and the airport to immense liability which is why they all settled out of court.
10-09-2019, 03:56 PM
#308
Gets Weekends Off
Joined APC: Nov 2016
Posts: 896
It's actually pretty simple. The contract of carriage and federal law both allow the involuntary removal of a passenger. If you remain on the plane after being told to exit, you are trespassing. It doesn't matter how non violent you are, if you refuse to leave, you are the one in the wrong. If you refuse an order from a LEO or security guard, you're even further in the wrong.
From what I understand the Chicago aviation security officers have or had limited police powers. I'm not sure exactly what the extent of their police authority was at the time, but passengers need to comply. The news did what the news does best, and that's to tell a one sided piece of propaganda.
Not that this has any bearing on the justification of use of force (the officers didn't know this at the time), the passenger that everyone hailed as a doctor actually had his medical license suspended after being convicted of multiple felonies for trading sex for drugs. Again, that didn't affect the use of force that day since the officers had no knowledge of it at the time, but it further illustrates the PR nightmare due to our *******ty news system. They painted him as an innocent saint brutalized by the evil United airlines.
There are positive and negative ways of dealing with customer service challenges, but this incident didn't do us any favors for trying to have compliant pax.
From what I understand the Chicago aviation security officers have or had limited police powers. I'm not sure exactly what the extent of their police authority was at the time, but passengers need to comply. The news did what the news does best, and that's to tell a one sided piece of propaganda.
Not that this has any bearing on the justification of use of force (the officers didn't know this at the time), the passenger that everyone hailed as a doctor actually had his medical license suspended after being convicted of multiple felonies for trading sex for drugs. Again, that didn't affect the use of force that day since the officers had no knowledge of it at the time, but it further illustrates the PR nightmare due to our *******ty news system. They painted him as an innocent saint brutalized by the evil United airlines.
There are positive and negative ways of dealing with customer service challenges, but this incident didn't do us any favors for trying to have compliant pax.
10-09-2019, 06:41 PM
#309
Line Holder
Joined APC: Aug 2019
Posts: 67
Keep in mind this is a company that spent 40 Million dollars a year in lost gas tax exemptions to avoid having a misspelled name of theirs featured not very promentantly on an NRA page. How much more does it cost to have Endeavor, Skywest, or Republic to operate a flight vs, GoJet and Compass probably not a lot in comparison. Besides the public doesn't understand what connections, express, or eagle mean they just see the mainline name, so it's their brand that takes damage cause the regional doesn't really have a brand.
10-10-2019, 02:42 PM
#310
On Reserve
Joined APC: May 2011
Position: ground
Posts: 21
The idiot Oscar should have said that it wasn’t United Airlines that operated the flight, it was one of our regional partners, and we’ll take care of the situation immediately, and it’ll never happen again, instead of taking the blame. Why would the guy have to be taken off of the airplane anyway, if he already had a seat? Pilots need to DH? Too bad. Poor planning on your part. Also, where was the Captain when all of this was going on? Hiding in the cockpit? I would think he/she could have eased the situation some by explaining to the passengers what had to be done.
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