Aero1900

Two thoughts;

1) while the on time performance has been terrible lately, a good amount of time the completion factor has still been pretty good. Late flights aren't great, but completed flights make money. Most days the completion factor has been in the mid to upper 90s. So the sky isn't exactly falling here

2) day turns or 4 days, sometimes crews time out. Let's not pretend no one ever timed out before this day turn experiment. I have been flying higher credit per day, and been home every night. Haven't timed out once, haven't had a single canceled flight. And from the companies standpoint they haven't spent a penny on hotel rooms for myself.

I say this not to defend or like the model, but I say it because I, for one, don't think the day turn model is going away. The company is saving a ton of money on hotels and still running the same old sh|tty operation.

HSCompressor

When it comes to flight metrics you have to have a point of comparison. It’s not an ideal method, but if you’re interested to see how a day went for us use FlightAware. Go to their flight tracking and cancellation page. It goes back 3 days too. So if you see bad stats on the daily figures you can compare those to how we did vs. other airlines. Last few days our cancellations have been better or in line with NK, JB, and AA. Delays on the other hand are different story. They’re actually pretty awful.

ReserveCA

Delays and performance will never change until ownership pony's up the assets to hire appropriate staff.

nene

But do delays really matter to a majority of Frontier pax? If you don't miss your connection, then with modern cell phones and interwebs, an hour delay is much better than an outright cancel

spooldup

Yeah, delays have been terrible. For instance, got in 28 mins early today, waited on a plane to push, blocked in 2 mins late.... We had a 13 min buffer on the gate, idk what happened, but we ended up late somehow.

There seems to be such a disconnect between people at this company and it is frustrating. Even looking at the JFK-LAX announcement, it was redacted (probably because someone didn't let marketing know they canned the route) Seems to be people not listening, not relaying, etc. MX takes forever and isn't automated and stuck in the 2000s with requiring MX calls and no instant RTS system. Boarding can be a pain with the bag checking and attempting to fit 240 people in a plane in 40 mins and everything go perfectly. Rampers and gate agents being understaffed. Ops not answering radios or in range reports. (asap those) The list goes on, but there are so many small things here that cause delays that would be fixed with an ounce of an attempt at increasing communication between those within the company/ops.

hercretired

must be 2021 in MCO

sinsilvia666

Don't forget the logbooks, terrible. Love spending 15 minutes thumbing back through two weeks of tray tables and life vest issues

hercretired

"at least we aren't having Spirits problems"

Aero1900

By far the biggest issue I've been seeing lately is gate availability. Gates seem to be booked up more than back to back. Arrive 15 minutes early and get told the plane on our gate isn't scheduled out for 30 minutes. And then it's 10 minutes late.

Not a way to run an airline.

spooldup

I miss my old regionals electronic logbooks... Basically was like in aviobook and showed if we were in or out of service and date of last heavy check.