the "New" Frontier - breaks away from ULCC ?
#51
Slave
Joined APC: Oct 2016
Position: Hot tub
Posts: 1,388
Captins authority begins when the door is shut.... anything prior is the gate's responsibility
#52
Gets Weekends Off
Joined APC: Aug 2021
Posts: 331
#54
headed up the jetbridge to check for any JS and a stretch. Gate agent says “we may have a problem”. A boarding passenger called her a “B@tch”. And headed down to board. I’m like well if he said that to me or the FAs - he’s not getting on this plane. You don’t need to take that . AMF he’s gone.
My FA briefing now includes -
is someone calls you an “expletive” and they can’t control their emotions in public. They are gone . seems like since Covid people can say whatever they want to anyone with no consequences.
#55
Gets Weekends Off
Thread Starter
Joined APC: Mar 2021
Posts: 1,311
So when I look out the window at the gate in Tampa and see maintenance on the airplane, do I inquire with dispatch or MOC or do I let the gate agent do that.
On the van ride to the airplane, I see major storms on the route LAS-MCO. Do I call dispatch from my cell phone to "make sure everyone is on the same sheet of music regarding the weather" or do I just play candy crush and let the gate agent handle that?
In both scenarios the Captain (and the FO) have the "authority" to do what is outlined above.
#57
Gets Weekends Off
Joined APC: Jan 2024
Posts: 103
In what reality are our performance metrics remotely acceptable in any scenario? I've only been in the airline biz for seven years, but in my previous life, performance numbers less than 50% on the delivery of our product as advertised would set off alarms and flags and people getting their butts fired, etc. On time departures 46%, on time arrivals 59%, 317 cancellations so far in June. And completions is what BB brags about all the time. Now that number is going in gutter. I really don't understand how there aren't videos every day coming from BB and BL addressing this. I think we need a metric "% Pax Arrived Alive." So, we can have at least one metric that is not absolutely embarrassing.
#58
Almost there
Joined APC: Apr 2021
Posts: 1,283
In what reality are our performance metrics remotely acceptable in any scenario? I've only been in the airline biz for seven years, but in my previous life, performance numbers less than 50% on the delivery of our product as advertised would set off alarms and flags and people getting their butts fired, etc. On time departures 46%, on time arrivals 59%, 317 cancellations so far in June. And completions is what BB brags about all the time. Now that number is going in gutter. I really don't understand how there aren't videos every day coming from BB and BL addressing this. I think we need a metric "% Pax Arrived Alive." So, we can have at least one metric that is not absolutely embarrassing.
https://giphy.com/gifs/james-franco-...5oFlbGT7BJQAWU
It wont get better through the summer until staffing is fixed…if they fix it. Enjoy the show.
#59
Gets Weekends Off
Joined APC: Jan 2024
Posts: 103
https://giphy.com/gifs/james-franco-...5oFlbGT7BJQAWU
It wont get better through the summer until staffing is fixed…if they fix it. Enjoy the show.
It wont get better through the summer until staffing is fixed…if they fix it. Enjoy the show.
#60
Almost there
Joined APC: Apr 2021
Posts: 1,283
I would very much like to see the data on the failure rate. This base vs that base, which coast, 2/3/4 legs, time of day? You know they have it. Thank the lucky stars that door is shutting 25 minutes early. Because THAT was the problem…pfft.
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