the "New" Frontier - breaks away from ULCC ?
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#14
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How can you "break away" from ULCC customer service when you don't have any gates in DEN ? To be fair I guess F9s presence in DEN is a shell of its former self.
Premium and Frontier doesn't go together - Low Cost vacation travel and International to the South does.
It will be interesting if you guys can pull it off.
Premium and Frontier doesn't go together - Low Cost vacation travel and International to the South does.
It will be interesting if you guys can pull it off.
#16
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Joined APC: Nov 2019
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How can you "break away" from ULCC customer service when you don't have any gates in DEN ? To be fair I guess F9s presence in DEN is a shell of its former self.
Premium and Frontier doesn't go together - Low Cost vacation travel and International to the South does.
It will be interesting if you guys can pull it off.
Premium and Frontier doesn't go together - Low Cost vacation travel and International to the South does.
It will be interesting if you guys can pull it off.
Not that I agree with the ground gate stuff but they are actually going to have more total gates when it's done.
#17
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#18
#19
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Until F9 insources their gate agents etc there can't even be an honest conversation on customer service IMO
#20
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Apparently I have been asleep, as this kind of blind sided me...
https://onemileatatime.com/news/fron...s-change-fees/
I am sure the contract gate agents will receive the appropriate training in regards to the now myriad of ticket options and fees the passengers will be dealing with.
https://onemileatatime.com/news/fron...s-change-fees/
I am sure the contract gate agents will receive the appropriate training in regards to the now myriad of ticket options and fees the passengers will be dealing with.
hasn’t been announced to the media yet so I don’t have a new article to share, just a company email. And they said the BIG change hasn’t been announced yet.
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