PappyVanWinkle

So let me get this straight. They are now sending the "no thanks" by Email. MMMM, must be a part of there new process I guess? Suppose I don't have to worry about the regular mail anymore. Thanks!

Learflyer

*** are these people doing for weeks on end looking at these applicants with a microscope? Don't tell me "cause they can". They are over thinking the applicants. This customer service thing has gotten out of control. We at Flops did just as good a job as NJA when it comes to customer service.

Bill Lumberg

Was that pre or post Scheringa's start date? I agree that waiting 8+ weeks is far too long and there should be a more efficient process.

MiserDD

Possibly, but your company is on the verge of bankruptcy. I think there was a problem somewhere. I’ve only known (as opposed to met in an FBO) two of your pilots, and they were both good guys, but there is a disconnect somewhere at Flight Options.

Learflyer

Right......I know flops is screwed up, but on a day to day basis, you can only provide the service that the owners want to put up with! If they want to be left alone (which is alot), then customer service is out the window. I would like to know what NJA does differently. ALL the fracs have trip sheets with customer likes/dislikes, etc. ALL the fracs pilots/fa's bust there a$$ on a daily basis to please the customer. ALL of us have had specific requests (some strange) on the trip sheets that were carried through with. ALL of us have the same delays, etc. What it all boils down to is that we ALL suffer the same misery on the road, it's just that NJA pays there pilots for that extra misery! I.E. getting home after midnight, and all the other stuff in your contract. But Customer Service? Don't get me wrong, I enjoyed the customer service aspect of my job. But to me, a big part of CS is being able to do what you can do to get that acft safely in the air, having the experience to work around delays, not laying the catering out on the seats.

Tweet46

Makes me really appreciate my same day notification at CS.

Tweet

Meatball

I know NJ is a great company and we all want to work there, but this practice of making applicants wait weeks or even months for an answer about an interview, and a phone interview at that is ridiculous and borders on inconsiderate.

One person interviews you on the phone, looking for some specific qualities. Either you have them or you don't and they'll know as soon as you hang up. Then two months later you might get an invite to Columbus.... then two months after that you'll get a welcome aboard or a no thanks.

I'm hanging in there just like you and I'll jump at the opportunity, but I put in my application a year ago. I've watched others get interviewed and hired who applied months after me. Now, more than a year later they've contacted me for a phone interview!

I'm thankful for the opportunity but you can get hired at the CIA faster than this!

MB

pekay

I'm equally confused as to how it works.
Applied in June, then again in Aug. Received 2 emails saying app received.
I know others whose first contact was for a phone interview within a couple weeks. Yet I hear nothing.

I suppose I could receive an email telling me they are either not interested, or an invite for phone interview, either one within the next year.

Another option is that I will never hear a thing.