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Old 12-18-2018, 11:05 PM
  #21151  
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Kind of crappy to cut off his quote to fit your agenda.

Customers and I appreciate your being away from
home so that others can be at theirs. What we do
matters, watch the faces of your Customers as they
exit the terminal and see their loved ones. Your
Holiday flexibility brings tons of joy to family’s
across the country.
Here's the rest. Just disregard the superfluous apostrophe at the end.
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Old 12-19-2018, 05:24 AM
  #21152  
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Originally Posted by Green Needles
Pragmatic wouldn't be a word I would use to describe him. Working Christmas is a sacrifice I choose to make as party of this career. Our chief pilot could choose to respect that sacrifice instead of marginalizing it. He's out of touch at best.

Morale is dropping here. Spare me the "back in my day" speech. I lived the bad old days and wouldn't wish that on anyone. Before you start calling names, how about you use whatever education and common sense you may have and examine how a manager's empathy (or lack thereof) affects employees.

I've found TW to be incredibly empathetic. I've never shared this because it's personal, but here goes. Earlier this year, my sister died very unexpectedly. I couldn't reach my ACP or Chief, so I dialed up TW to see if he could help get me back home to Idaho. Not only did he move mountains to cover my remaining legs, he PSed me home on the next flights, stayed on the phone with me for 20+ minutes as I talked gibberishly through the pain of my loss, and three days later, there were flowers from the leadership team at the service.



Watch what you say about management without knowing their true mettle. This leadership team is unlike any I've worked with. Period. End stop.
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Old 12-19-2018, 05:42 AM
  #21153  
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Originally Posted by VoiceOfReason
I've found TW to be incredibly empathetic. I've never shared this because it's personal, but here goes. Earlier this year, my sister died very unexpectedly. I couldn't reach my ACP or Chief, so I dialed up TW to see if he could help get me back home to Idaho. Not only did he move mountains to cover my remaining legs, he PSed me home on the next flights, stayed on the phone with me for 20+ minutes as I talked gibberishly through the pain of my loss, and three days later, there were flowers from the leadership team at the service.



Watch what you say about management without knowing their true mettle. This leadership team is unlike any I've worked with. Period. End stop.
This. At this point in my life he’s one of two people I still get hand signed birthday cards from. I know everyone here gets them too. You think delta sends cards out hand signed from Ed to all his pilots? He doesn’t have to take the time to do that.
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Old 12-19-2018, 06:18 AM
  #21154  
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TW more than earned our benefit of the doubt. Now I think theres an argument his jokes are bad. Like "dont give up the day job" bad.
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Old 12-19-2018, 06:45 AM
  #21155  
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Perhaps I was a bit hard on him in my tiredness last night. I still stand by his wording being far off base in saying "your two year old won't know the difference"

I can write it off as being a bad joke at best, but someone in his position should know a few things about tact and delivery in his communications.
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Old 12-19-2018, 06:53 AM
  #21156  
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Originally Posted by Green Needles
Perhaps I was a bit hard on him in my tiredness last night. I still stand by his wording being far off base in saying "your two year old won't know the difference"

I can write it off as being a bad joke at best, but someone in his position should know a few things about tact and delivery in his communications.
Eh, maybe that bombed a little harder in some clubs than others. I think TW is still getting hit hard for all the prognostic bluster about growth that never was. It's the holidays and delta crapped on all of us, probably just a lot of hard feelings out there
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Old 12-19-2018, 07:09 AM
  #21157  
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Originally Posted by Green Needles
Perhaps I was a bit hard on him in my tiredness last night. I still stand by his wording being far off base in saying "your two year old won't know the difference"

I can write it off as being a bad joke at best, but someone in his position should know a few things about tact and delivery in his communications.
I guess I was in a better mood than you when I read it. I instantly saw the humor and got the joke. Jokes are jokes. That's why comedians have to deal with hecklers. Not everybody laughs at every joke and somebody is always offended.

Ya tell a joke about running over squirrels and there just so happens to be a guy in the back of the room who ran over a squirrel that very morning and he feels awful about it. Next thing you know, he's flinging poo.

Just as TW gets the benefit of the doubt, so do you.

And stop worrying about that squirrel.

Last edited by Flogger; 12-19-2018 at 07:42 AM.
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Old 12-19-2018, 07:19 AM
  #21158  
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Originally Posted by Green Needles
Perhaps I was a bit hard on him in my tiredness last night. I still stand by his wording being far off base in saying "your two year old won't know the difference"

I can write it off as being a bad joke at best, but someone in his position should know a few things about tact and delivery in his communications.

Appreciate you walking back your level of abhorrence. TW is a tremendous guy. 9E has a lot of leaders who make this place what it is.


In this job and industry, working holidays is the third inalienable guarantee behind death and taxes. Just straighten up your tie, polish your shoes, and appreciate those pax paying your second mortgage on the lake house and ATV payments. If that's not you yet, it will be soon. In the words of the late great R. Lee Ermey...


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Old 12-19-2018, 10:30 AM
  #21159  
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Originally Posted by VoiceOfReason
I've found TW to be incredibly empathetic. I've never shared this because it's personal, but here goes. Earlier this year, my sister died very unexpectedly. I couldn't reach my ACP or Chief, so I dialed up TW to see if he could help get me back home to Idaho. Not only did he move mountains to cover my remaining legs, he PSed me home on the next flights, stayed on the phone with me for 20+ minutes as I talked gibberishly through the pain of my loss, and three days later, there were flowers from the leadership team at the service.



Watch what you say about management without knowing their true mettle. This leadership team is unlike any I've worked with. Period. End stop.
I had a similar experience, and it didn't even go up to the upper levels of flight ops management. I had to bail out of a trip due to a similar emergency, and I just told told CS that I'm leaving due to a serious emergency after this leg (to a base... good for getting a reserve, and good for me getting a flight outta there to the other coast.) I did this with the full confidence that if called on to explain myself, it would end there. I didn't think to ask about positive space, the scheduler set it up for me from his own volition.

I'm recounting this to show from my experience that the attitudes you got from the Chief Pilot are suffused throughout the whole company (or least any part I interacted with), and throughout my whole experience I never worried about it coming out the wrong way.
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Old 12-19-2018, 11:38 AM
  #21160  
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Originally Posted by vessbot
I had a similar experience, and it didn't even go up to the upper levels of flight ops management. I had to bail out of a trip due to a similar emergency, and I just told told CS that I'm leaving due to a serious emergency after this leg (to a base... good for getting a reserve, and good for me getting a flight outta there to the other coast.) I did this with the full confidence that if called on to explain myself, it would end there. I didn't think to ask about positive space, the scheduler set it up for me from his own volition.

I'm recounting this to show from my experience that the attitudes you got from the Chief Pilot are suffused throughout the whole company (or least any part I interacted with), and throughout my whole experience I never worried about it coming out the wrong way.

Thanks for sharing your story, partner. Hope things worked out on the personal side for you. Glad you're on our team. Have a good holiday season, and as DG and JM always say - be safe!
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