Any "Latest & Greatest" about Endeavor?
07-16-2017, 06:07 AM
Gets Weekends Off
Joined APC: May 2017
Posts: 1,814
Absolutely disgraceful to park at the fence and watch some 80 year old woman struggle to make it down the stairs because she's got a tight connect and can't wait for the lift. It's the most direct statement you can make about whether or not money or customer service is your priority.
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07-16-2017, 06:46 AM
Gets Weekends Off
Joined APC: Feb 2011
Posts: 130
Absolutely disgraceful to park at the fence and watch some 80 year old woman struggle to make it down the stairs because she's got a tight connect and can't wait for the lift. It's the most direct statement you can make about whether or not money or customer service is your priority.
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07-16-2017, 07:11 AM
Gets Weekends Off
Joined APC: Feb 2011
Posts: 2,147
They should send some people down to DCA to see how American runs Gate 35X, because for all the negative talk about that setup, it's still a lot better than the blast fence. Some ramps and a fleet of proper low-floor buses would go a long way. It's not like the new terminal is just around the corner - we'll probably be waiting five or ten years for that.
07-16-2017, 07:46 AM
Gets Weekends Off
Joined APC: Nov 2012
Position: CaptFo
Posts: 997
I'll flat out but politely disagree, coming from awac and flying out of 35x regularly, it was a nightmare compared to the blast fence, yeah they at least have a gantryway, but the buses would either show up 40 early or 2 minutes before departure, mostly the latter and then they would get on all up on you for running late. God forbid you had a wheelchair on arrival, the special assist bus would regularly take 45 minutes to show up, usually you'd have the next flight bus there and still waiting to deplane someone with a wheeelchair. A good day was also having actual rampers to meet the plane or have to call less than 3 times to someone come out, usually after the 4th time you'd see someone climb out of a baggage cart from a nap and then walk as slow as possible to come over. Not even exaggerating.
07-16-2017, 08:51 AM
Gets Weekends Off
Joined APC: Apr 2016
Posts: 505
If it's anything like the last few announcements we are going to be underwhelmed and still stuck with shrinking bases to fill NYC and seniority stagnation.
Don't get your hopes up. All we are to management is a cost that needs to be controlled. In the end we are looked at as glorified bus drivers.
Don't get your hopes up. All we are to management is a cost that needs to be controlled. In the end we are looked at as glorified bus drivers.
07-16-2017, 09:05 AM
Bus Driver ordinarie
Joined APC: Aug 2015
Position: Airbus CA
Posts: 555
Request vs Require
Yeah but the stairs are a accident waiting to happen. Especially when the winds are gusting. Older people shouldn't have to deal with that nonsense. If we have multiple wheelchairs.....the airplane WILL sit until a gate becomes available. I've seen too many close calls. One fall from the elderly can end their life. It's just not worth it.
Occasionally still directed to the fence; and a polite but firm request of Ops (not Ramp) does the job.
We're responsible for our passengers until they're off the aircraft.
07-16-2017, 09:20 AM
Gets Weekends Off
Joined APC: Feb 2011
Posts: 130
I'll flat out but politely disagree, coming from awac and flying out of 35x regularly, it was a nightmare compared to the blast fence, yeah they at least have a gantryway, but the buses would either show up 40 early or 2 minutes before departure, mostly the latter and then they would get on all up on you for running late. God forbid you had a wheelchair on arrival, the special assist bus would regularly take 45 minutes to show up, usually you'd have the next flight bus there and still waiting to deplane someone with a wheeelchair. A good day was also having actual rampers to meet the plane or have to call less than 3 times to someone come out, usually after the 4th time you'd see someone climb out of a baggage cart from a nap and then walk as slow as possible to come over. Not even exaggerating.
07-16-2017, 12:51 PM
:-)
Joined APC: Feb 2007
Posts: 7,339
Absolutely disgraceful to park at the fence and watch some 80 year old woman struggle to make it down the stairs because she's got a tight connect and can't wait for the lift. It's the most direct statement you can make about whether or not money or customer service is your priority.
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