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Old 05-14-2014, 08:29 PM
  #3851  
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Originally Posted by myoface
I interviewed at DL a few years ago and they asked me one of these BS hypothetical questions. Had to do with a FA who wanted a PAX taken off the plane and I said if the FA wants the pax off the plane then they get off the plane. To me these are crap questions because you never have all the deets. I think they want someone who will do what the Capt wants with no questions asked, but what do I know, I didnt get hired!

Hilarious!!!

TEN
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Old 05-14-2014, 08:36 PM
  #3852  
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Originally Posted by myoface
I interviewed at DL a few years ago and they asked me one of these BS hypothetical questions. Had to do with a FA who wanted a PAX taken off the plane and I said if the FA wants the pax off the plane then they get off the plane. To me these are crap questions because you never have all the deets. I think they want someone who will do what the Capt wants with no questions asked, but what do I know, I didnt get hired!
See, that was a trick question.

You were supposed to ask,

"Was she hot?"
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Old 05-14-2014, 08:38 PM
  #3853  
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Originally Posted by Timbo
See, that was a trick question.

You were supposed to ask,

"Was she hot?"
That is easily the most important deet to get.
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Old 05-14-2014, 08:41 PM
  #3854  
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Originally Posted by starcheckdriver

You're the FO, plane has mx issue at the gate, Capt. asks you to announce to the pax we have a delay due to weather. What do you do? I asked the reason for the Capt wanting to say weather and they replied he doesn't want to scare pax with mx issue. I said I respect the Capt. and his authority, but think we should tell pax it is mx, unless we were assured by mx it would be fixed quickly then we could use the wx excuse. We just need to be careful if we use the wx excuse so we don't look foolish later if the mx issue forces us to cancel.

Looking back, I am wondering if they were testing to see if I would stand up to the Capt. in defense of being totally honest with the pax. Maybe that hosed me? I dunno. Could be that or something else, but that is the only thing that stands out in my mind. Fortunately, I was offered a second interview for next May.
Starcheckdriver, Congrats on the job offer from AA/USAir. My personal take on your answer to that question: Just even considering the WX excuse when it wasn't the reason for the delay wasprobably what they didn't like about that answer...it sounds to me like it could have come across as a way of convincing oneself that the less than honest answer was a consideration. I don't think you meant it to come across that way, but it may have been heard that way. I would suggest some consideration of reasoning with the captain in such a scenario in a future interview, e.g. "But they have smart phones with all the up to date wx themselves so I really don't think that's a good way to go." i.e. give the captain in the scenario an out (I know, you did) before going to (but go if he persists) the, "Well, I don't think I can pull that off--to me it's an integrity issue, captain." Just my $0.02. Best of luck in May--glad they gave you that exception to try again. Stay positive!
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Old 05-14-2014, 08:44 PM
  #3855  
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Originally Posted by 80ktsClamp
That is easily the most important deet to get.
Timbo on his first layover with senior Mama from MIA:

http://www.youtube.com/watch?v=FdxUNsKZ4T8
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Old 05-15-2014, 04:49 AM
  #3856  
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At least the question was relevant to our job, as opposed to some airlines', "TMAT you really went out of your way to help a customer."
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Old 05-15-2014, 05:27 AM
  #3857  
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Originally Posted by Timbo
See, that was a trick question.

You were supposed to ask,

"Was she hot?"
A few years ago, at Delta? I think he showed great deductive reasoning and already came to a conclusion.
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Old 05-15-2014, 07:02 AM
  #3858  
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Originally Posted by GogglesPisano
At least the question was relevant to our job, as opposed to some airlines', "TMAT you really went out of your way to help a customer."
I got this question and told a story about how I ran a wheel chair bound pax through O'Hare and almost dumped the lady out the front when I went over a power cord I didn't see, and gave her the reach around to prevent spillage. The old Costanza "I stop short." Even had the stone-faced HR guy laughing, he scared me.
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Old 05-15-2014, 10:08 AM
  #3859  
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Originally Posted by 80ktsClamp
You didn't get the point of the questions. They want to watch you work the problem, "expand your team," and use good deduction skills to find the best course of action while respecting your coworkers.

They give you a somewhat vague question intentionally to watch how you methodically build the picture and work the problem (be a captain).... or do what you did. I'll give you one guess as to what direction scores higher.
Exactly. I think some people are somehow reaching the conclusion that they want you to flat out refuse to do that the CA is asking in that situation as that is the "right answer". There's way more too it than that. There are ways you can comply with what the CA is asking and "still get hired" it all depends on how you get there and possibly what you do from there. These typically aren't right/wrong answer test questions. They are dynamic probmel solving methodology exercises and they are more interested in watching you work through it than any one outcome in most cases.
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Old 05-15-2014, 10:43 AM
  #3860  
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Originally Posted by gloopy
Exactly. I think some people are somehow reaching the conclusion that they want you to flat out refuse to do that the CA is asking in that situation as that is the "right answer". There's way more too it than that. There are ways you can comply with what the CA is asking and "still get hired" it all depends on how you get there and possibly what you do from there. These typically aren't right/wrong answer test questions. They are dynamic probmel solving methodology exercises and they are more interested in watching you work through it than any one outcome in most cases.
Yup. the term is "CRM"

Disclaimer: I have nothing to do with hiring, so I don't know what the "right" answer is, but I am basing my comment on 20+ years at DAL.
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