Any "Latest & Greatest" about Delta?
03-03-2011, 07:27 AM
On Reserve
Joined APC: Jul 2008
Position: MSP7ERB
Posts: 1,886
First Class Seating
I think Delta's first class ranks much higher than Southwest's...Oh, that's right, I forgot! 
Here's a concise list of Delta's recent accolades:
Delta Air Lines Newsroom - Press Kit
Delta's focus is the business traveler, while Southwest's is the general public, as seen in this video:
YouTube - Broadcast Yourself.
Here's a concise list of Delta's recent accolades:
Delta Air Lines Newsroom - Press Kit
Delta's focus is the business traveler, while Southwest's is the general public, as seen in this video:
YouTube - Broadcast Yourself.
03-03-2011, 07:35 AM
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Posts: 608
If DAL is scored #7 for products and services, it seems to me that John Q Public very much cares about being stuck on a Barbie Jet.....hence my comment about conflicting scores....what am I missing ?
Regards...
03-03-2011, 07:44 AM
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Posts: 12,109
Yeah I see what you are saying.. maybe it's how the poll is weighted. Personally I couldn't care less about those things. Like Moody's wrt corporations, a lot of times it's about how much money makes it to the pollsters...
03-03-2011, 07:45 AM
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Not the entire story though... when someone buys a ticket on SWA, they expect nothing other than point A to point B. No food... no service.. nothing.... and SWA delivers on that promise. good for them. When someone buys a ticket on DAL, they expect a choice of chicken or filet mignon, and is ****ed when they don't get it. Or numerous other similar things. What I wonder is how many people go to the SWA website to buy one of those cheapie tickets, and when they see there are no more to be had say "oh well, they are THE lowfare airline so I guess this is the best I can do.", and buy the ticket anyway. Meanwhile, they miss a better fare on another airline simply because they are too lazy to go anywhere else to shop. DO a little comparison shopping of your own if you don't believe me. DAL will meet or beat SWA on the vast majority of common routes. But it's brilliant marketing on SWA's part no doubt, and my point is that they have managed the public's expectations magnificently.... don't expect anything, you won't be disappointed... how could they not be number one?
What does that say about our marketing? Why not a marketing blitz challenging SWA's supposed fare advantage?
I agree that a lot of people are indeed lazy, but It appears they just think SWA is cheaper and searching DAL and others airlines would be a waste of time. If SWA is not cheaper but the general public assumes that they are, then not only is that brilliant marketing on SWA's part, but extremely poor marketing on DAL's part.
Scoop
03-03-2011, 07:52 AM
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Very interesting. Those are considered insulting, yet when the left slams people for listening to the likes of Limbaugh and O'reilly relentlessly, that's OK.. Gotta love the double standard.
My father was a small businessman in a rural Kentucky town. He ran the local 5 and dime. It was THE place to go when you need everyday staples... box fans in the summer... some basic clothing items... toothpaste.. he even had sleds set back for the once every 3 year snow we got there. Then a small business called Walmart came to town and put my dad out of business. twice. My father "deserved" a lot more than he walked away with too..
My father was a small businessman in a rural Kentucky town. He ran the local 5 and dime. It was THE place to go when you need everyday staples... box fans in the summer... some basic clothing items... toothpaste.. he even had sleds set back for the once every 3 year snow we got there. Then a small business called Walmart came to town and put my dad out of business. twice. My father "deserved" a lot more than he walked away with too..
I'm sure this discussion is well underway in PM world, which is welcome by almost everyone. So, I will just say this:
When I brought up the point of the teachers salary, it wasn't to complain about the low salaries themselves (Ok. Maybe it was a little.
) But, mainly it was to point out that teachers and the people who know them find it offensive when someone says they make too much or are overpaid. The first sentence of that paragraph leads to where I was going.If someone told you that you were overpaid, how would you feel?
(And I hope I can say this without upsetting you. But, we have had some discussions privately, so I know where you are coming from and I think you understand where I am coming from.)
If someone told you that your father was overpaid, how would you feel?
It's just not a good thing to say. It's not very objective either. Mainly, because the people who say it, normally don't know what pilots, teachers, or small businessmen do.
As far as the double standard of Rush and O'Riley? I wasn't asked to apply a standard. Buzz asked me to point out his name-calling. That's all I did.
03-03-2011, 07:52 AM
No longer cares
Joined APC: Mar 2008
Position: 767er Captain
Posts: 12,109
T,
What does that say about our marketing? Why not a marketing blitz challenging SWA's supposed fare advantage?
I agree that a lot of people are indeed lazy, but It appears they just think SWA is cheaper and searching DAL and others airlines would be a waste of time. If SWA is not cheaper but the general public assumes that they are, then not only is that brilliant marketing on SWA's part, but extremely poor marketing on DAL's part.
Scoop
What does that say about our marketing? Why not a marketing blitz challenging SWA's supposed fare advantage?
I agree that a lot of people are indeed lazy, but It appears they just think SWA is cheaper and searching DAL and others airlines would be a waste of time. If SWA is not cheaper but the general public assumes that they are, then not only is that brilliant marketing on SWA's part, but extremely poor marketing on DAL's part.
Scoop
03-03-2011, 08:01 AM
No longer cares
Joined APC: Mar 2008
Position: 767er Captain
Posts: 12,109
Ts,
I'm sure this discussion is well underway in PM world, which is welcome by almost everyone. So, I will just say this:
When I brought up the point of the teachers salary, it wasn't to complain about the low salaries themselves (Ok. Maybe it was a little. ) But, mainly it was to point out that teachers and the people who know them find it offensive when someone says they make too much or are overpaid. The first sentence of that paragraph leads to where I was going.
If someone told you that you were overpaid, how would you feel?
(And I hope I can say this without upsetting you. But, we have had some discussions privately, so I know where you are coming from and I think you understand where I am coming from.)
If someone told you that your father was overpaid, how would you feel?
It's just not a good thing to say. It's not very objective either. Mainly, because the people who say it, normally don't know what pilots, teachers, or small businessmen do.
As far as the double standard of Rush and O'Riley? I wasn't asked to apply a standard. Buzz asked me to tell him what name-calling he did. That's all I did.
I'm sure this discussion is well underway in PM world, which is welcome by almost everyone. So, I will just say this:
When I brought up the point of the teachers salary, it wasn't to complain about the low salaries themselves (Ok. Maybe it was a little.
) But, mainly it was to point out that teachers and the people who know them find it offensive when someone says they make too much or are overpaid. The first sentence of that paragraph leads to where I was going.If someone told you that you were overpaid, how would you feel?
(And I hope I can say this without upsetting you. But, we have had some discussions privately, so I know where you are coming from and I think you understand where I am coming from.)
If someone told you that your father was overpaid, how would you feel?
It's just not a good thing to say. It's not very objective either. Mainly, because the people who say it, normally don't know what pilots, teachers, or small businessmen do.
As far as the double standard of Rush and O'Riley? I wasn't asked to apply a standard. Buzz asked me to tell him what name-calling he did. That's all I did.
I've never said they were overpaid. I just see the reality of where this country is headed. I understand that you feel your mother was underpaid because of the educational quals she had, and in a way I cannot argue with you, but squint at this and tell me what color sticks out at you. My wife and I were having a discussion just yesterday about how she wishes somebody would have pointed her in a direction of education that would have allowed for a better paying job. (She was a graphic designer) So is it right for the teachers to expect the already overburdened taxpayers to continue to fund their entitlement programs simply because they are highly educate themselves? We all have selfish interests, and we.. I mean we airline pilots, have already seen where this thing can go. Maybe it's time for them to realize that the wound has enough of a scab to remove the bandage, and let the real healing begin, but the current way of doing business cannot continue.
03-03-2011, 08:25 AM
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Fortune 500
BTW, Delta was #84 in the Fortune 500 in 2010, and Southwest was #229.
Fortune 500 2010: Top 1000 American Companies - Delta Air Lines - DAL - FORTUNE on CNNMoney.com
Fortune 500 2010: Top 1000 American Companies - Southwest Airlines - LUV - FORTUNE on CNNMoney.com
Fortune 500 2010: Top 1000 American Companies - Delta Air Lines - DAL - FORTUNE on CNNMoney.com
Fortune 500 2010: Top 1000 American Companies - Southwest Airlines - LUV - FORTUNE on CNNMoney.com
03-03-2011, 08:39 AM
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Joined APC: Feb 2007
Position: 765-A
Posts: 6,844
You are correct that you did not say that teachers were overpaid. But, someone did and set Ferd off like a rocket. (I mean he was on fire. ) That's all I was saying.
Everyone agrees that the current way of doing business can't continue. everyone knows the deficit is unsustainable and everyone has to tighten their belts. (The Wisconsin workers have agreed to the governors financial demands.) But, the question is, can it continue with public sector workers having union representation?
I think the mods have let this discussion go on because it is an important question for us as members of a private sector union.
Personally, I think the country and states can function with having to deal with and negotiate with public sector unions. They have been doing it for a very long time. To me, to suggest that states having to negotiate with public sector unions is the source of our problems, is a complete cop out. Typical, of so many politicians nowadays, they want to blame everyone but themselves. They spent the money over they years and paying a teacher $70,000 after 40 years did not break their budget.
It's much the same way that we argue that it isn't pilots salaries that break the airlines budget, isn't it?
Public sector unions and their collective bargaining rights should not be targeted as the source of the problem because you as a tax payer pay the state taxes and want lower taxes, just as our union and collective bargaining rights should not be targeted when we negotiate with the company because customers pay the airline and they want cheaper tickets.
Until someone can explain to me in a meaningful way how (outside provisions of the U.S. Constitution) states have to treat public employees any differently than corporations have to treat employees when negotiating and bargaining pay and benefits, that is what I believe.
New K
) That's all I was saying. I think the mods have let this discussion go on because it is an important question for us as members of a private sector union.
Personally, I think the country and states can function with having to deal with and negotiate with public sector unions. They have been doing it for a very long time. To me, to suggest that states having to negotiate with public sector unions is the source of our problems, is a complete cop out. Typical, of so many politicians nowadays, they want to blame everyone but themselves. They spent the money over they years and paying a teacher $70,000 after 40 years did not break their budget.
It's much the same way that we argue that it isn't pilots salaries that break the airlines budget, isn't it?
Public sector unions and their collective bargaining rights should not be targeted as the source of the problem because you as a tax payer pay the state taxes and want lower taxes, just as our union and collective bargaining rights should not be targeted when we negotiate with the company because customers pay the airline and they want cheaper tickets.
Until someone can explain to me in a meaningful way how (outside provisions of the U.S. Constitution) states have to treat public employees any differently than corporations have to treat employees when negotiating and bargaining pay and benefits, that is what I believe.
New K
Last edited by newKnow; 03-03-2011 at 08:52 AM.
03-03-2011, 08:40 AM
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Deleted sent as PM
Last edited by Ferd149; 03-03-2011 at 09:39 AM.
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