Any "Latest & Greatest" about Delta?
Gets Weekends Off
Joined APC: Jun 2009
Posts: 5,113
Oh, God, now I'm in sync with ACL...
Gets Weekends Off
Joined APC: Aug 2010
Posts: 2,530
Here's the 25 best of all time....
http://www.spike.com/superbowl/25864
My favorite, Terry Tate, Office Linebacker.
http://www.youtube.com/watch?v=_DOm_...ayer_embedded#
Last edited by Columbia; 02-03-2011 at 03:30 PM.
Moderator
Joined APC: Oct 2006
Position: B757/767
Posts: 13,088
Scambo:
2007-2011.
We have 134 less pilots today than we did at the SLI, and retirements are starting to kick in. They are not going to furlough. Look at the math.
I will pull what jets are gone, but most are the DC-9 30's and 40's a few 767 that were sold and or scrapped, the 742's and a few others. Look at the date range. We are not talking YOY!
2007-2011.
We have 134 less pilots today than we did at the SLI, and retirements are starting to kick in. They are not going to furlough. Look at the math.
I will pull what jets are gone, but most are the DC-9 30's and 40's a few 767 that were sold and or scrapped, the 742's and a few others. Look at the date range. We are not talking YOY!
Gets Weekends Off
Joined APC: Jul 2006
Position: Boeing Hearing and Ergonomics Lab Rat, Night Shift
Posts: 1,724
George, you've talked to all the key players. You've even "shopped" for a different answer among reps that weren't at the table. Sinkr8 has it right. I understand you don't like the answer. That doesn't change the facts.
Oh, your parting comment was a cheap shot, in my view.
Oh, your parting comment was a cheap shot, in my view.
- When I was based in NYC I raised the issue with my reps/candidates there
- When I was based in MSP I raised the issue with my reps there
- Because this was about LAX and I was in the process of changing my council affiliation to LAX to prevent being "handed around" I raised the issue with those I was in the process of making my permanent reps.
If contacting my designated reps constitutes "shopping the issue around" I am guilty as charged...
By the way, I guess its important for you to stay anonymous, but you have "figured out who I am and need to let me know"
As for the cheapshot: Im at the bottom of the list and live in SOCAL so that's where my concern is focused. I'd be a fool to expect a MSP or ATL guy at the top of the food-chain to have concerns similar to mine...
Cheers
George
LAX 73N plug
Last edited by georgetg; 02-03-2011 at 03:09 PM. Reason: Bold Italic (for emphasis)
We have a sustainable route structure, that needs bodies. We are losing the DC-9's but they to date, are still committed to the MD-90's and plan on obtaining 30 more officially. We will have retirements and growth in time. I prefer it to be sustainable.
They tout it, but it's not really the way they try to portray it. People are motivated by many different things. Fortunately, at Delta we have a lot of people who take pride in what they do and get self satisfaction out of a job well done. But when you look at some of the bad customer service we've experienced (necessitating today's announcement of sending all the CSA's to "charm school"), I think it can be chalked up to a lack of motivation mainly caused by frustration with being spread too thin and paid too little. Someone else said, "it's all about the benjamins." Well, yes it is. And that's a concept our management needs to embrace if they truly want to have world-class customer service.
Take it easy with the "F" word, there are junior guys that quit breathing when they see this stuff. The chart shows 2007 vs. 2011. We've already had the reduction, or the bulk of it. I posted earlier, after listening to the webcast, and the worst case scenario seems to be minus 15 airframes from where we are now, but Bastian seems to be intentionally fuzzy with his numbers.
Cool. Thanks for straightening me out I read the slide quickly (and therefore wrongly).
They tout it, but it's not really the way they try to portray it. People are motivated by many different things. Fortunately, at Delta we have a lot of people who take pride in what they do and get self satisfaction out of a job well done. But when you look at some of the bad customer service we've experienced (necessitating today's announcement of sending all the CSA's to "charm school"), I think it can be chalked up to a lack of motivation mainly caused by frustration with being spread too thin and paid too little. Someone else said, "it's all about the benjamins." Well, yes it is. And that's a concept our management needs to embrace if they truly want to have world-class customer service.
Edit: You also make a valid point about gate and ticket counter staffing. I have seen one agent try to work a delayed WB, and I really felt for them. It was a no win for them, but they did they best they could.
Thread
Thread Starter
Forum
Replies
Last Post