Any "Latest & Greatest" about Delta?
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I remember Jim Whitehurst saying before he left Delta that if anyone at United ever actually ran that airline, that Delta would have a tough time competing with all the widebodies and route autorities they have. Add CAL into the mix with EWR Atlantic traffic, IAH SA traffic, and their 777's and 767's and I think we will have a very feirce competitor.
That being said, I don't think that having more aircraft and routes is gonna do alot of good. If we want to beat the new UAL and SWA, we need the best frontline employees of any airline. Spending 2 Billion on interiors, intertainment, and seats is a good move, now we just need to figure out how to get the public to think that DAL FA's and agents are nicer than those at SWA. Not sure how we're are gonna pull that one off.
That being said, I don't think that having more aircraft and routes is gonna do alot of good. If we want to beat the new UAL and SWA, we need the best frontline employees of any airline. Spending 2 Billion on interiors, intertainment, and seats is a good move, now we just need to figure out how to get the public to think that DAL FA's and agents are nicer than those at SWA. Not sure how we're are gonna pull that one off.
You just nailed the key to the future of every pilot at Delta airlines with more then 10 years to go to retirement. We either get better at customer service or slowly fade away. Even the retirements coming up wont help movement when your down to 300 aircraft.
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On the 320, the training levels are pretty high and they are even using E period sims for new hires. There have been a few that have already resigned prior to going to the sims.
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Denny
Last edited by johnso29; 10-07-2010 at 12:38 PM.
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I don't know if it is because of the E period sims. I don't think that is the reason and I really don't know what the reason has been. I too am surprised that new hires are already resigning before getting into the sim. It would be very interesting to find out what they are resigning for, maybe an expat flying gig???? Not sure..
Last edited by johnso29; 10-07-2010 at 12:39 PM.
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Heyas,
Just got back from a trip on SWA. All I can say is "meh".
I went up to visit with my GF and her folks up on their farm in KY. Since he goes into BNA then drives, she normally goes nonstop on SWA. This time, not only did it have a connection, but it was more expensive than DAL. But DAL was full when she wanted to go.
I non-rev up the next day on us. Everything was FULL, and only by some grace did I get the last seat to BNA.
In the interst of harmony, I bought a one way tix back on SWA so I could ride back with my GF. Both SWA flights were half full, and it was more expensive than on DAL. I saw no functional or subjective difference between their service and ours, other than having the empty seats next to you.
Honestly, if I HAD to be someplace, I'd buy a ticket on us.
Nu
Just got back from a trip on SWA. All I can say is "meh".
I went up to visit with my GF and her folks up on their farm in KY. Since he goes into BNA then drives, she normally goes nonstop on SWA. This time, not only did it have a connection, but it was more expensive than DAL. But DAL was full when she wanted to go.
I non-rev up the next day on us. Everything was FULL, and only by some grace did I get the last seat to BNA.
In the interst of harmony, I bought a one way tix back on SWA so I could ride back with my GF. Both SWA flights were half full, and it was more expensive than on DAL. I saw no functional or subjective difference between their service and ours, other than having the empty seats next to you.
Honestly, if I HAD to be someplace, I'd buy a ticket on us.
Nu
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At the gate, the agent was again very pleasant, especially as I showed up halfway through boarding. She just said, "we'll see - but you never know!" With three minutes to push, she said, "we've got one seat - you want the jumpseat?" In the manner of 30 seconds, she had cleared my wife into the available seat, put me on the jumpseat and said, "Go!". We boarded the plane, I went left, she went right. 2 minutes later, we pushed from the gate, on-time. No attitude, no "it's too late".
After we got to MDW, as soon as I opened the cockpit door, the FA there said, "oh, you have the cutest baby" and proceeded to tell how she had played with her, walked up and down the aisle with her and generally mom and baby had a great time. (And my wife was towards the back of the plane, not right there by the door).
I guess my takeaway was that if SWA is that nice and friendly to a non-rev, imagine how well the paying customers are treated? I've been in the business a number of years, so it's not just a "wow - someone treated a non-rev nice".
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When I was a new hire, that's all we got was E periods. If any did resign, good for us, makes more room for those that want to be here.
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Deltanet is down.......................again!![Frown](https://www.airlinepilotforums.com/images/smilies/frown.gif)
Denny
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Denny
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If you use firefox try the icrewmax plugin. It's relativly new.
I downloaded icrewMax, but it doesn't seem to do anything when I hit "Download Schedule". Is there a default download folder? I'm missing something.
I downloaded icrewMax, but it doesn't seem to do anything when I hit "Download Schedule". Is there a default download folder? I'm missing something.
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