Any "Latest & Greatest" about Delta?
03-15-2010, 03:17 PM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
Talked with a CP type from NWA. Her and most of the IT people came over to big D with their notes from converting NWA to its system. What I am told is that DAL system is similiar to the old NWA system and it is just a matter of these guys going back to their notes to do the upgrades.
I think we will see some big upgrades in the next few months.
I think we will see some big upgrades in the next few months.
03-15-2010, 03:54 PM
Gets Weekends Off
Joined APC: Sep 2008
Position: Kickin’ Back
Posts: 6,971
03-15-2010, 05:45 PM
Gets Weekends Off
Joined APC: Jun 2007
Position: Legacy FO
Posts: 4,105
I was over in JFK the last two days - complete zoo. On Saturday, many, many airplanes diverted from JFK to Albany, Dulles, Philly, and Hartford. Personally, it took me 9 hours to commute from DTW-JFK: long story short, it ended with a bus from ALB-JFK.
For me, scheduling was mostly on the ball. I think they were just completely overwhelmed. When one of your big, international hubs has most of the planes divert and dozens of planes on the ground there cancel - things aren't going run smoothly. I think the sheer number of changes would make it hard for them to call everyone.
Which is why the IT department needs to use some technology! I mean - how hard is it to have the automated call system be programmed to call pilots who's schedules have changed to say, "This is Delta Pilot crew scheduling - your rotation NYC1234 has changed/cancelled/ etc. Please check your schedule via iCrew/the VRU. Please only call scheduling if you cannot check your schedule online because we are really swamped".
Or they could send it via text message (to those who sign up in DBMS for that - so that we don't have to pay for a text if we don't have it on our.
phone).
For me, scheduling was mostly on the ball. I think they were just completely overwhelmed. When one of your big, international hubs has most of the planes divert and dozens of planes on the ground there cancel - things aren't going run smoothly. I think the sheer number of changes would make it hard for them to call everyone.
Which is why the IT department needs to use some technology! I mean - how hard is it to have the automated call system be programmed to call pilots who's schedules have changed to say, "This is Delta Pilot crew scheduling - your rotation NYC1234 has changed/cancelled/ etc. Please check your schedule via iCrew/the VRU. Please only call scheduling if you cannot check your schedule online because we are really swamped".
Or they could send it via text message (to those who sign up in DBMS for that - so that we don't have to pay for a text if we don't have it on our.
phone).
One of the biggest problems was that nobody knew what was going on. My crew was at the airport along with 6 others. All of our flights cancelled in a relatively short time span. None of our schedules reflected the cancellations. Local operations had no information. Nobody could reach reroute/crewtracking/schedulers/crew accomodations.
I know they were swamped which is what brings me to my second point. There needs to be some sort of standard protocol in the event things get ugly. For example, the Captain ensures everyone gets back to the hotel, rested, and ready to assume duty at whatever time.
In my situation, my Captain made the decision after hanging in the crew room for 4 hours that we were going to go back to the hotel. Working with transportation and the hotel, we were able to get ourselves into rooms. Our schedules updated overnight and had we not enterred crew rest, we would have never been able to work the flight. The crews that stayed at the airport were unable to work the flights that were scheduled for them. This only added to the problem.
03-15-2010, 05:55 PM
Underboob King
Joined APC: May 2005
Position: Guppy Commander
Posts: 4,412
When did they change the policy about Deviating from a Dead head? I was just told they can only positive space you on a deviated deadhead if its a Mainline flight? They said they can only book positive space on the regionals if its for training? 
03-15-2010, 06:06 PM
Gets Weekends Off
Joined APC: Jan 2008
Position: 737A
Posts: 1,890
Super, I'm pretty sure you have that backwards...no DCI pos space allowed for training.
03-15-2010, 06:07 PM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
03-15-2010, 06:19 PM
Da Hudge
Joined APC: Oct 2006
Position: Poodle Whisperer
Posts: 17,473
03-15-2010, 06:22 PM
Underboob King
Joined APC: May 2005
Position: Guppy Commander
Posts: 4,412
I literally just got off the phone with them requesting to PS home from DTW in the morning instead of my DH. The scheduler and supervisor both said they just got clarification that we CANNOT PS space home on a Deviation IF its not a mainline flight. The flight i wanted was a CPZ flight and she said they cant schedule us on any of the regionals if its when we're deviating from a DH on the last leg. She said the ONLY time they can do that now is if we're going to training. I know for a fact i've deviated before on a Mesaba flight but they said it was a recent change or Clarification. I want to see where this is written or are they making up their own interpretation of the contract on their own? Others have had this problem lately as well.
03-15-2010, 06:23 PM
Gets Weekends Off
Joined APC: Apr 2007
Position: Flying the SEC
Posts: 2,350
She is the CIO.
Theresa Wise
I am referring to someone else that worked up there. I will look for the name. Someone mentioned him about 10000 posts ago.
Theresa Wise
I am referring to someone else that worked up there. I will look for the name. Someone mentioned him about 10000 posts ago.
03-15-2010, 06:35 PM
Gets Weekends Off
Joined APC: Jan 2008
Position: 737A
Posts: 1,890
I literally just got off the phone with them requesting to PS home from DTW in the morning instead of my DH. The scheduler and supervisor both said they just got clarification that we CANNOT PS space home on a Deviation IF its not a mainline flight. The flight i wanted was a CPZ flight and she said they cant schedule us on any of the regionals if its when we're deviating from a DH on the last leg. She said the ONLY time they can do that now is if we're going to training. I know for a fact i've deviated before on a Mesaba flight but they said it was a recent change or Clarification. I want to see where this is written or are they making up their own interpretation of the contract on their own? Others have had this problem lately as well.
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