Any "Latest & Greatest" about Delta?
03-02-2010, 04:19 AM
veut gagner à la loterie
Joined APC: Apr 2008
Position: Light Chop
Posts: 23,286
Price is Right!
And yes folks, I was tempted to give you a picture of Drew Carrey but I didn't. Not the right way to start off a morning.
03-02-2010, 04:21 AM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
Looking at july scheds. Looks like Lax7ER finally has their HNL-NRT connection. That will be the start of a whole bunch of Asia flying for them,without having to DH.Or at least untill we get Sea7ER.
In Atl we'll just keep flying our dom trips...
DL 624 5x weekly 763 Nrt-Hnl
also uploaded on ER
Sfo-Nrt
Nrt-Tpe
Sea-Kix
Sea-Pek
Nrt-Pek
In Atl we'll just keep flying our dom trips...
DL 624 5x weekly 763 Nrt-Hnl
also uploaded on ER
Sfo-Nrt
Nrt-Tpe
Sea-Kix
Sea-Pek
Nrt-Pek
Yep, that stuff has been on the marketing upload for some time. Hence the reason the LAX and CVG ER crews are getting Chinese visas.
03-02-2010, 04:24 AM
Line Holder
Joined APC: Jan 2010
Position: 7ERB
Posts: 83
Hence the reason I posted it. Most guys I fly with have no clue about these changes. Big ,imo
03-02-2010, 04:27 AM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
They are big. You can see this stuff weeks/months ahead if you go to the Marketing page on DAL net. Of course until it is uploaded in to the res computer it is proprietary information. (aka do not post)
03-02-2010, 04:31 AM
Line Holder
Joined APC: Jan 2010
Position: 7ERB
Posts: 83
Never looked at that. Very cool
03-02-2010, 04:34 AM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
Yep, DC, lots o info on the DAL net. They give what they can to their employees. I was impressed that it was there too. Just another way to keep yourself informed.
Download the Excel files and go though them. All very impressive. It will give you a glimpse in to the complexity of this operation.
Download the Excel files and go though them. All very impressive. It will give you a glimpse in to the complexity of this operation.
03-02-2010, 04:36 AM
Line Holder
Joined APC: Jan 2010
Position: 7ERB
Posts: 83
Like you predicted the 7Er will be a real west coast ac now, and with the remainder of Atl765 moving to Jfk ,Atl will look a lot diff within the next 12 months.
03-02-2010, 04:48 AM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
That it will. Most of that I will not talk about until it is uploaded. It is worth your time and everyone's time to go take a look at this. The fall upload should be out in a month or two.
03-02-2010, 04:57 AM
veut gagner à la loterie
Joined APC: Apr 2008
Position: Light Chop
Posts: 23,286
Its a moderate dusting so far but I thought it was supposed to be rain til this afternoon and then turn to snow?
03-02-2010, 04:57 AM
Gets Weekends Off
Joined APC: Mar 2008
Posts: 2,919
I agree FC. But here's my take: I was flying last week in the Northeast as well. The "predicted snow" was no where near what they though. DAL cancelled a lot of flights trying to avoid the new passenger bill of rights that limits ramp time on the aircraft. I spent two hours needlessly in MSP waiting to fly into ATL for the snow that never came. Also, case in point: I flew back into SNA on the back end of a grueling 5-day. We had to wait for 45 minutes upon arrival for our (Delta) only gate to open. We've contracted the other two out to Alaska as part of the code share. Even though one of the Alaska gates was open, our ops wouldn't clear us in. So, we sat, engine running for 45 minutes.
When we deplaned, a Delta frequent flyer platinum dude laid into me about the delay. No clue, no thanks for the pristine landing into a 5701' runway, or the brand new airplane that smelled like a new car with satellite TV and wireless. Nope, he was ****ed that we didn't have a gate. Now THAT'S a company issue, not the weather or the bill of rights. Plus, the Delta ops guy I was appealing to on the radio could have cared less. That's a lack of customer service on all fronts. I'm with you FC, we can bust our ass for the cause but if the rest of the team doesn't step up, its on us.
When we deplaned, a Delta frequent flyer platinum dude laid into me about the delay. No clue, no thanks for the pristine landing into a 5701' runway, or the brand new airplane that smelled like a new car with satellite TV and wireless. Nope, he was ****ed that we didn't have a gate. Now THAT'S a company issue, not the weather or the bill of rights. Plus, the Delta ops guy I was appealing to on the radio could have cared less. That's a lack of customer service on all fronts. I'm with you FC, we can bust our ass for the cause but if the rest of the team doesn't step up, its on us.
Personally, I find things like this unacceptable, most times these FC passengers pay 5 figure ticket prices on average, especially on long-haul international flights. When these passengers show up to the airport the white gloves should come on immediately. Having a special red carpet on a separate partitioned line that is on most times as long as the regular line doesn't hack it.
I've seen overseas carriers provide curbside check-in counters in a separate part of the terminal with direct access through security to the club lounge. That is why we will lose money hand over fist on the international side of the house unless we straighten these issues out.
I've also seen a flight attendant refuse a FC passenger a bottle of water during the boarding process. Honestly that is not a common scenario, but even if it occurs a few times the end result is turning away a customer in the long run.
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