Any "Latest & Greatest" about Delta?
06-22-2018, 12:56 PM
:-)
Joined APC: Feb 2007
Posts: 7,339
I always ask and say that I'm willing to sit in the FA jumpseat if it gets someone else on.
As far as the eye contact thing, they may be tired and not even see you. Engage and you may be surprised with the results.
I had a regional friend tell me about our supposed reputation for not making eye contact walking through the halls. I'm a friendly guy, and I always say hi or smile and wave and never gave it a second thought.... so I paid attention my next trip as to my contact with other pilots. I was 0 for 6 with any regional guys responding to my smile and nod or even wave at them. Goes both ways....
As far as the eye contact thing, they may be tired and not even see you. Engage and you may be surprised with the results.
I had a regional friend tell me about our supposed reputation for not making eye contact walking through the halls. I'm a friendly guy, and I always say hi or smile and wave and never gave it a second thought.... so I paid attention my next trip as to my contact with other pilots. I was 0 for 6 with any regional guys responding to my smile and nod or even wave at them. Goes both ways....
06-23-2018, 08:29 AM
FlySmarterNotHarder
Joined APC: Feb 2006
Position: fifi flyer
Posts: 573
Yes. And if I see a full flight with an off line jumpseater, I arrange for the Delta pilot to use the FA Jumpseat (if available). Almost every Delta pilot has been very understanding. And the one that wasn’t, I finally told him to stop arguing as we don’t leave people.
I think you may need to get a bigger hat.
06-23-2018, 09:44 AM
Gets Weekends Off
Joined APC: May 2014
Position: Drivin’ the bus
Posts: 728
JFK is the worst at this. I've been left at the gate with an open cockpit JS because the agent didn't want to take a delay. I pointed out that they were already 10 minutes late, who cares if they're 11 minutes late? The agent literally ignored me, walked to the jetway and closed the door behind them. I can only hope Karma finds that man some day and he gets to spend an extra night in a place he doesn't want to be, because somebody didn't want to take a minute out of their day to do the right thing.
Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
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06-23-2018, 10:41 AM
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,599
[QUOTE=StartngOvr;2620209]Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them.
06-23-2018, 04:04 PM
Gets Weekends Off
Joined APC: Mar 2007
Position: Petting Zoo
Posts: 2,090
Geez, guess you were never a commuter. Leave no one behind works for me, even as a guy living in base.
06-23-2018, 05:30 PM
75 most of the time
Joined APC: Apr 2009
Position: 7ER B
Posts: 266
It almost always works itself out in the gatehouse. If not, I ask the jump seater if he is willing to give it up and take the fa seat. They have always been willing.
06-23-2018, 05:32 PM
75 most of the time
Joined APC: Apr 2009
Position: 7ER B
Posts: 266
[QUOTE=sailingfun;2620254]
They start caring a lot as soon as you ask to see their badge.
Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them.
06-23-2018, 05:56 PM
Property of Scheduling
Joined APC: Sep 2006
Position: Bus driver
Posts: 2,573
I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
06-23-2018, 06:03 PM
Gets Weekends Off
Joined APC: Nov 2010
Posts: 1,205
I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
06-23-2018, 06:27 PM
75 most of the time
Joined APC: Apr 2009
Position: 7ER B
Posts: 266
Good gate agents are worth their weight in gold.
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