Any "Latest & Greatest" about Delta?
Gets Weekends Off
Joined APC: Apr 2014
Posts: 1,111
Not hooking the air and power up in a timely manner, or at all, started about the time Ed took over. It is obviously not a priority to him.
Moderator
Joined APC: Dec 2007
Position: DAL 330
Posts: 6,992
Soooooo, getting probed is a good thing?
Scoop
Gets Weekends Off
Joined APC: May 2011
Posts: 402
...truth is I don't think we have the level of service that we think we have...
Passenger comfort
Dave Garrett or Hollis Harris would have gone down the external stairs and hooked it up themselves, then back up to the jetway phone and called the station manager.....
Funny you mention that, my wife and daughter over spring break went on a trip out to Singapore and back... they sat in Delta one for 4 of the 6 legs, my daughter asked me " where do they go after the meal service? Is there some sort of secret hiding place?" My wife said that you couldn't find one, and other than the meal, they weren't around to do any service or check on anyone. Of course, as a nonrev they kept a low profile, and they aren't going to ***** or complaine, but she said if she was a full fair paying customer she would of been furious...
...truth is I don't think we have the level of service that we think we have...
...truth is I don't think we have the level of service that we think we have...
If you do think it's too rough for carts, then by all means, tell them. But keep in mind they will run through a complete dinner service at the beginning of international in moderate/severe turbulence to get the breaks off on time. Human nature I guess, but it's hurting our business.
...If you do think it's too rough for carts, then by all means, tell them. But keep in mind they will run through a complete dinner service at the beginning of international in moderate/severe turbulence to get the breaks off on time. Human nature I guess, but it's hurting our business.
I heard a 2nd hand story on my last trip about an FAA inspector who was giving one of our captains a hard time about the FA names and seat positions. As it was told to me, the inspector claimed you had to get the FA names and it was a requirement to have their positions as well. I don't doubt the story is true, but is that really a requirement? I think I've seen the lead FA write down positions once.
Gets Weekends Off
Joined APC: Apr 2011
Position: retired 767(dl)
Posts: 5,740
I heard a 2nd hand story on my last trip about an FAA inspector who was giving one of our captains a hard time about the FA names and seat positions. As it was told to me, the inspector claimed you had to get the FA names and it was a requirement to have their positions as well. I don't doubt the story is true, but is that really a requirement?
I heard the same thing from a LCP. He told me to expect something in writing "soon." Also, we don't need a physical piece of paper from the lead, we just have to check who is in what position. I have been doing this for about a month now and 20% of the time the FAs are in different positions than the paperwork.
Thread
Thread Starter
Forum
Replies
Last Post