Any "Latest & Greatest" about Delta?
11-09-2009, 05:08 PM
Gets Weekends Off
Joined APC: Mar 2008
Posts: 3,899
Hummmmmmm
Delta Cargo now accepting cargo in single operating system
November 9, 2009On Sunday, Delta Cargo began accepting cargo in a single operating system, the largest single milestone for the integration of Delta Cargo operations. NWA Cargo has been retired and Delta Cargo is now prepared for inventory cutover and the transition to a single operating certificate.
Starting Monday, calls to 800-DLCARGO are being routed to the Delta Cargo call centers in Atlanta and Minneapolis based on agent availability. Because some customers will continue to call 800-NWCARGO, the number will remain in operation temporarily so that customers enjoy continuity of service.
“No matter where the call comes from or what number the customer has called, agents in both Atlanta and Minneapolis are delivering premier service as they respond to our cargo customers’ needs,” said Neel Shah, v.p.- Delta Cargo. “Agents globally have been trained and briefed on new policies and procedures. Worldwide, customers have been experiencing a smooth transition.”
Employees throughout the system have been preparing for the cutover through multiple training courses to ensure customers will experience no service interruptions. Cargo Revenue Management, Product Development, eCommerce, Claims, Information Technology, and Operations worked closely with Corporate Credit, the Operations Control Center, Airport Customer Service, and other groups to ensure that the needs of employees and customers were met throughout the transition.
Employees across the company also will benefit from the changes. Employees of Delta and Delta’s wholly owned Delta Connection subsidiaries with at least one year of service will enjoy a 90% discount on freight charges for shipments carried within the U.S., Puerto Rico, and the U.S. Virgin Islands.
Delta Cargo now accepting cargo in single operating system
November 9, 2009On Sunday, Delta Cargo began accepting cargo in a single operating system, the largest single milestone for the integration of Delta Cargo operations. NWA Cargo has been retired and Delta Cargo is now prepared for inventory cutover and the transition to a single operating certificate.
Starting Monday, calls to 800-DLCARGO are being routed to the Delta Cargo call centers in Atlanta and Minneapolis based on agent availability. Because some customers will continue to call 800-NWCARGO, the number will remain in operation temporarily so that customers enjoy continuity of service.
“No matter where the call comes from or what number the customer has called, agents in both Atlanta and Minneapolis are delivering premier service as they respond to our cargo customers’ needs,” said Neel Shah, v.p.- Delta Cargo. “Agents globally have been trained and briefed on new policies and procedures. Worldwide, customers have been experiencing a smooth transition.”
Employees throughout the system have been preparing for the cutover through multiple training courses to ensure customers will experience no service interruptions. Cargo Revenue Management, Product Development, eCommerce, Claims, Information Technology, and Operations worked closely with Corporate Credit, the Operations Control Center, Airport Customer Service, and other groups to ensure that the needs of employees and customers were met throughout the transition.
Employees across the company also will benefit from the changes. Employees of Delta and Delta’s wholly owned Delta Connection subsidiaries with at least one year of service will enjoy a 90% discount on freight charges for shipments carried within the U.S., Puerto Rico, and the U.S. Virgin Islands.
Sure glad there's no money in freight.
OTOH, who knows...maybe an order for 777Fs is right around the corner. Wouldn't that turn the old merger dispute committee blender on "Frappe".
Nu
11-09-2009, 05:12 PM
Da Hudge
Joined APC: Oct 2006
Position: Poodle Whisperer
Posts: 17,473
Let's pick out some cooler color choices this time instead of red, green, and blue.
"So are you mauve book or burnt sienna?"
11-09-2009, 05:21 PM
seeing the large hubs...
Joined APC: Oct 2006
Position: 73N A
Posts: 3,742
Hong Kong traffic has picked up a lot.
11-09-2009, 05:23 PM
Gets Weekends Off
Joined APC: Feb 2009
Position: 320B
Posts: 781
11-09-2009, 05:32 PM
Gets Weekends Off
Joined APC: Feb 2008
Posts: 2,324
11-09-2009, 05:35 PM
Gets Weekends Off
Joined APC: Mar 2008
Posts: 3,899
Too bad it has to be that way, instead of just "Delta pilot"...
Nu
11-09-2009, 05:56 PM
Gets Weekends Off
Joined APC: Jun 2008
Posts: 310
Block heaters are so 1980's. Just get a garage.
As for MSP/DTW, I have a very nice house all picked out on Lake Minnetonka right next to Dougie's!
Lake Minnetonka Online - the best of Lake Minnetonka since 1996! Make cruise reservations, rent a boat, locate fine dining and outdoor dining, discover events, shopping venues and community and real estate information about the cities of Wayzata, Exc
As for MSP/DTW, I have a very nice house all picked out on Lake Minnetonka right next to Dougie's!
Lake Minnetonka Online - the best of Lake Minnetonka since 1996! Make cruise reservations, rent a boat, locate fine dining and outdoor dining, discover events, shopping venues and community and real estate information about the cities of Wayzata, Exc
If you are about to be displaced to MSP (and there are MUCH worse places to go, especially if you can man up to the cold), check out edinarealty.com for almost all the listings in the area. PM for more info, I've lived here for 29 years.
11-09-2009, 06:11 PM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
There are some fantastic deals in the Lk. Minnetonka area right now. I'm a CPS FO (read: crap pay) and my wife and I are even looking out there right now. Like 50%+ discount on new construction houses.
If you are about to be displaced to MSP (and there are MUCH worse places to go, especially if you can man up to the cold), check out edinarealty.com for almost all the listings in the area. PM for more info, I've lived here for 29 years.
If you are about to be displaced to MSP (and there are MUCH worse places to go, especially if you can man up to the cold), check out edinarealty.com for almost all the listings in the area. PM for more info, I've lived here for 29 years.
11-09-2009, 06:12 PM
Happy to be here
Joined APC: Jun 2006
Position: A-320A
Posts: 18,563
My question is where do you think the new hires will go? 
11-09-2009, 06:16 PM
veut gagner ŕ la loterie
Joined APC: Apr 2008
Position: Light Chop
Posts: 23,286
Some tropical resort in the Pacific.
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