Any "Latest & Greatest" about Delta?
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i used to have a coex leather jacket, i think they took the leather off a 10’ couch to make it. it was so dang thick and heavy, my wife forbid it out of the closet. got a higher end one due to another job, that's stuck in the closet too.
are leather jackets out of style? i really liked them. but i do live in Gawga and its going to be seventy here tomorrow so you never wear them.
you know its one thing for socal not to have seasons because is California. Gawga is just pine trees. they start about 6’ from the side of the road and its all you see. 100’ tall mangy skinny trees. after nine years in this state i find it has no personality, is very warm, has ugly trees, and it has an unknown view due to those same ugly trees.
are leather jackets out of style? i really liked them. but i do live in Gawga and its going to be seventy here tomorrow so you never wear them.
you know its one thing for socal not to have seasons because is California. Gawga is just pine trees. they start about 6’ from the side of the road and its all you see. 100’ tall mangy skinny trees. after nine years in this state i find it has no personality, is very warm, has ugly trees, and it has an unknown view due to those same ugly trees.
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I was in customer service through college, then I was in tech ops mgt after college, got laid off during the bankruptcy in 2005, then got hired at Mesaba as a pilot.
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Shouldn't every company do that?
P.S. I am glad the times of former FA's running network and putting 777's on Florida turns are gone. Nothing to do with paint, but it's good to see common sense.
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Anyone know why it is in the best interest of our REVENUE paying customers to be subjected to extremely poor service and nasty flight attendants because they choose to work 14 hr coast to coast back to backs several days in a row?
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
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Anyone know why it is in the best interest of our REVENUE paying customers to be subjected to extremely poor service and nasty flight attendants because they choose to work 14 hr coast to coast back to backs several days in a row?
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Twice in my DAL career, since noone else was going to do it, I have told crewmmebers that they are way out of line and need to get a handle on their rottenness. (short story version)
Once in my time here, I told an FA never to say another word to me, ever.
I can be rude too. But I believe in management at the point of infraction, not writing stuff up, to be maybe handled two weeks later, if ever.
That said, it take more than one observable negative behavior to get my real attention. You are a big boy, handle it.
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It is a core belief of mine that some people are just nastier than others. They are rude when they are well rested and they are ruder when they are tired. IMO, this is a leadership issue - as in flight leader / Capt leadership. Attitude dictates behavior.
Twice in my DAL career, since noone else was going to do it, I have told crewmmebers that they are way out of line and need to get a handle on their rottenness. (short story version)
Once in my time here, I told an FA never to say another word to me, ever.
I can be rude too. But I believe in management at the point of infraction, not writing stuff up, to be maybe handled two weeks later, if ever.
That said, it take more than one observable negative behavior to get my real attention. You are a big boy, handle it.
Twice in my DAL career, since noone else was going to do it, I have told crewmmebers that they are way out of line and need to get a handle on their rottenness. (short story version)
Once in my time here, I told an FA never to say another word to me, ever.
I can be rude too. But I believe in management at the point of infraction, not writing stuff up, to be maybe handled two weeks later, if ever.
That said, it take more than one observable negative behavior to get my real attention. You are a big boy, handle it.
Back to the point. DAL Mgt should address this issue and the only way they can deal with it is if it does get brought to their attention. A nasty rude flight attendant will not like what I have to say. But I also try to give them a benefit of the doubt and not judge too quick without observing a little before I feel the need to step in and say something. The point is simple, most of these flight attendants do it to themselves to work until they are exhausted because they can and the customer suffers. Delta needs to fix that. I can speak up for myself and stand my ground "like a big boy" when needed. The passenger who asks for a glass of water and is given attitude and simply ignored cannot. That is when DAL needs to know about it.
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DALPA clearly tipped their hand on how they felt about flows in the Summer of 2010 when they opted out of the full negotiated extent of the letters. DAL would have honored the full agreement, but DALPA (and DAL) wanted out, so they shut it down. Sure we have 300-400 more flows to go, but that's it.
It's interesting to me that guys (not you) who routinely bash our management and our company are so protective of management's prerogative on who to hire. I think we're a great group of pilots, but the blending that has taken place belies the "pilot selection" theory, imo.
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What you typed above is innacurate, incomplete and misleading. The PWA required flow-down to remain available; it did not require flow-up. DAL Flight Ops management was the group that wanted out of flow (comments of 10,000 applicants for 80 positions). DALPA negotiated to ensure those on the CPZ property at that time (where flow-down was maintained) kept their rights, and one year's worth of XJT flows (where there wasn't flow-down) still kept their slots. Saying that DALPA "shut it down" is not factual; quite the opposite, in fact.
There is some type of flow agreement in the 9E TA we just don't know the details yet.
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Anyone know why it is in the best interest of our REVENUE paying customers to be subjected to extremely poor service and nasty flight attendants because they choose to work 14 hr coast to coast back to backs several days in a row?
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Figmo,
You may be on to something here. I have seen more than a few burned out FA's flying consecutive coast to coast turns.
Scoop
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