Any "Latest & Greatest" about Delta?
07-26-2012, 09:12 AM
Gets Weekends Off
Joined APC: Jan 2008
Position: blueJet
Posts: 4,536
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:
- Minimum Lavatory Deferral Standards - No flight may depart with less than one operative lavatory on a flight exceeding 60 minutes without prior coordination and approval from SOCC...
07-26-2012, 09:14 AM
Gets Weekends Off
Joined APC: Jun 2010
Position: Doing what you do, for less.
Posts: 1,792
From a secret company manual at an unnamed DCI carrier:
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:
- Minimum Lavatory Deferral Standards - No flight may depart with less than one operative lavatory on a flight exceeding 60 minutes without prior coordination and approval from SOCC...
I'm sure SOCC approval would take 10 seconds and not a single thought. They care about performance not passengers.
07-26-2012, 09:21 AM
Gets Weekends Off
Joined APC: Jan 2008
Position: blueJet
Posts: 4,536
It's probably somewhere between "the law of unintended consequences" and "last time we tried to adapt/improvise/overcome we got spanked, so just wait for MX"
07-26-2012, 10:11 AM
ATL A320 B
Joined APC: Oct 2009
Position: No longer MEM or 9, but still a guy.
Posts: 238
Not questioning the crew. Captain was doing all he could to get things moving. I just got the feeling that he was stuck working within a very poor system without much help.
07-26-2012, 11:26 AM
Kerbal Rocket Surgeon
Joined APC: Dec 2007
Position: DTW 717A
Posts: 1,099
07-26-2012, 12:09 PM
Runs with scissors
Joined APC: Dec 2009
Position: Going to hell in a bucket, but enjoying the ride .
Posts: 7,738
From a secret company manual at an unnamed DCI carrier:
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:
In response to Delta's continuing efforts to improve the customer service experience and build on its commitment to its customers, (secret airline's name here) new guidelines concerning passenger comfort restrictions on the aircraft are as follows:
- Minimum Lavatory Deferral Standards - No flight may depart with less than one operative lavatory on a flight exceeding 60 minutes without prior coordination and approval from SOCC...
BUT...did the Captain make the, "We have no lav, so Pee before you GO!" PA??
And how long would it take to let everyone off to use the airport facility, then reboard them...?
07-26-2012, 01:33 PM
Gets Weekends Off
Joined APC: Dec 2011
Posts: 114
Deferring the only lav is unacceptable irregardless as to whether you make a lav inop announcement. Back in the 19 seat turboprop days it wasn't uncommon to have a pax go in a bottle and that was on a flight less than an hour.
Next subject please.
Next subject please.
07-26-2012, 02:10 PM
Gets Weekends Off
Joined APC: Aug 2008
Posts: 440
"irregardless" is not a word, and why move to the next subject? this is somewhat interesting...would you cancel a 60 min flight for no lav?
07-26-2012, 02:34 PM
Gets Weekends Off
Joined APC: Dec 2011
Posts: 114
Speaking of opinions. A lavatory, if the only lavatory on board, should be a required item. I speak of this from experience operating 50 seat RJs and smaller turboprops. So yes, my opinion is you fix the lav or cancel the flight.
Perhaps there should be a DCI thread where items such as this could be discussed.
07-26-2012, 02:58 PM
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 12,038
On an RJ, it is a bucket with a flapper valve and a drain. It can not really break. Most deferrals seem to relate to ground handlers refusing to service it and the crew eventually saying "no"
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