Crowdstrike Meltdown Compensation
#1
New Hire
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Joined APC: Sep 2023
Posts: 6
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Since we are now fully recovered from the meltdown, I think it’s time to discuss what management should do to help compensate the frontline employees who got them through this meltdown. We faced furious passengers, sat around at airports, paid for hotel rooms out of pocket, and much more so I don’t think expecting compensation for that is unreasonable. Here’s what I think our compensation should include:
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
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#2
Gets Weekends Off
Joined APC: Sep 2014
Posts: 888
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Since we are now fully recovered from the meltdown, I think it’s time to discuss what management should do to help compensate the frontline employees who got them through this meltdown. We faced furious passengers, sat around at airports, paid for hotel rooms out of pocket, and much more so I don’t think expecting compensation for that is unreasonable. Here’s what I think our compensation should include:
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
“You don’t even know what a write off is….”
”do you?”
”no”
”well they do…and they’re the ones writing it off!”
#4
In a land of unicorns
Joined APC: Apr 2014
Position: Whale FO
Posts: 6,584
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Since we are now fully recovered from the meltdown, I think it’s time to discuss what management should do to help compensate the frontline employees who got them through this meltdown. We faced furious passengers, sat around at airports, paid for hotel rooms out of pocket, and much more so I don’t think expecting compensation for that is unreasonable. Here’s what I think our compensation should include:
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
AA runs Sabre as its backbone which is 1960s tech. Thats why they werent affected by it as they only had to reboot the end nodes.
#5
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I thought UA went through modernization of their version of CrewMod several years before Covid hit? No?
#6
Gets Weekends Off
Joined APC: Nov 2020
Posts: 1,881
#7
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Since we are now fully recovered from the meltdown, I think it’s time to discuss what management should do to help compensate the frontline employees who got them through this meltdown. We faced furious passengers, sat around at airports, paid for hotel rooms out of pocket, and much more so I don’t think expecting compensation for that is unreasonable. Here’s what I think our compensation should include:
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.
2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.
3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.
anything I’m missing?
#8
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What became PCS was a product of C2k, and was implemented in 18 months (1 year implementation date, which was then slid six months). When you stop and think about what PCS does, that's pretty impressive.
#9
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And we wonder why Crowdstrike caused so much chaos when we are working with programming on a 40 year upgrade cycle.
#10
Gets Weekends Off
Joined APC: Aug 2006
Posts: 659
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How about delta worries about how it is going to repay its paying customers first. I am out of pocket $200 Uber, $140 rental car, plus I had to purchase business class tickets on AA because delt could not get me home until Thursday when I started my trip on Sunday and two days of my life lost.
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