Originally Posted by DeltaboundRedux

Postive space tickets are great for international vacationing.

Never expire (even into retirement), can book way in advance, etc.

I love 'em. Not everyone is able to ride the gravy train during IROPS.

Originally Posted by Nantonaku

With the hit coming on PS you could have bought 6 positive space tickets. Plus totally useless for the people that got beat up for 4 days on min rest and don’t travel.

Originally Posted by The new guy

Executive bonuses will reign supreme. The recovery will be lauded by all c-suite residents as a true example of leadership. Profit sharing will be reduced by a measurable amount. The frontline employees will be gifted empty platitudes like always. Am I missing something? One thing that is certain along with death and taxes is that airlines in the USA will always suck something to do with shareholder value. Rest easy knowing that soon you can tell your new hire coworkers how you survived the great crowdstrike disaster of 2024 the same way people recall watching the moon landing on tv. The attention span of people these days allows for a short memory soon Boeing will have another conspicuous death or a wheel will fall off a 757 or someones emotional support dog will be suffocated in an overhead by an overzealous flight attendant. The show must go on folks. “No Soup for you”!

Originally Posted by CaptainMack

Since we are now fully recovered from the meltdown, I think it’s time to discuss what management should do to help compensate the frontline employees who got them through this meltdown. We faced furious passengers, sat around at airports, paid for hotel rooms out of pocket, and much more so I don’t think expecting compensation for that is unreasonable. Here’s what I think our compensation should include:

1. accountability for the meltdown from management and a commitment to modernize our IT. This is #1 for me. Constantly trying to blame Crowdstrike is unacceptable in my opinion. Other airlines recovered immediately. We didn’t. I think IT is the reason why and we need to make sure this doesn’t happen again.

2. write off the expense of the meltdown as a 1 time write off so it doesn’t factor into our profit sharing. It’s not our fault this meltdown occurred and our profit sharing shouldn’t suffer because of it.

3. Positive space tickets. I think 2 round trip tickets or 4 one way tickets would be acceptable.

anything I’m missing?

Originally Posted by Khantahr

Most of our customers that I've seen talking about the meltdown on Reddit have been very supportive/appreciative of the front line employees. I don't think they would mind if Delta threw us some reward, it might even lift their opinion of Delta.

Originally Posted by game

I doubt the people who go out of their way to make an reddit account to post on the r/delta sub are representative of the average delta passenger. Not sure if you were out there last week, but I caught a lot more nasty looks than"heartfelt thank yous" from the people who'd been ******ed over by Delta. But maybe you're right, maybe they'll celebrate with us when we get free tickets anywhere in the world delta flys.

Originally Posted by Khantahr

I sure was out there, deadheading and operating. Most passengers were pretty good natured about it, I didn't witness a single one taking out their frustrations on any crew. Most were happy to arrive and expressed their thanks.

Originally Posted by Khantahr

I sure was out there, deadheading and operating. Most passengers were pretty good natured about it, I didn't witness a single one taking out their frustrations on any crew. Most were happy to arrive and expressed their thanks.