tripled

does that analysis also apply to “medical experts” that we used to hear about so often?

Back on the IT outage topic: if the am flights were all cancelled would a commuter be justified to submit an expense report for a tank of gas if he drove 6 hours to work? Asking for a friend.

CBreezy

Ok. So we agree, we have no idea the accuracy of the information posted AND we agree that the value you quoted is basically gibberish without any inside knowledge (which none of us has). So what was the point of even posting it? Additionally, to reiterate, it has nothing to do with my response to your original list of excuses.

Trip7

The "There is no spoon" scene in The Matrix conveys a profound message about the nature of reality within the simulated world. Here's what it means:The scene takes place when Neo meets a young boy in the Oracle's waiting room who is bending spoons with his mind. The boy tells Neo, "Do not try to bend the spoon. That's impossible. Instead, only try to realize the truth... there is no spoon.

"This statement has multiple layers of meaning:
Reality is malleable: Within the Matrix, what appears to be real is actually a computer simulation. By understanding this, Neo can manipulate the rules of the virtual world.

Overcoming mental limitations: The phrase encourages Neo to let go of his preconceived notions about what's possible, allowing him to reach his true potential as "The One."Self-transformation: Rather than trying to change external objects, the key is to change oneself. As the boy says, "It is not the spoon that bends, it is only yourself."

Buddhist influence: The quote has roots in Buddhist philosophy, resembling a koan - a paradoxical statement meant to provoke enlightenment by transcending logical thinking.

This scene is crucial for Neo's development, as it helps him understand that he can bend the rules of the Matrix by altering his own perception and beliefs. Later, when facing challenges, Neo recalls this lesson, saying "There is no spoon" to himself, which allows him to perform seemingly impossible feats

Trip7

Let's acknowledge our shared unfamiliarity with the intricacies of airline IT infrastructure. While the recent disruptions at Delta were significant, their operations have since been restored. The complexities behind such systems are beyond our expertise, and it's clear that even industry leaders can face unexpected challenges. Perhaps we'd be better served discussing topics more aligned with our knowledge, such as the art of piloting aircraft or the passenger experience in flight. After all, there's a certain magic in soaring through the skies that transcends the occasional technological hiccup on the ground.

Viper25

Interesting. Is there a way to submit a pay issue case to crew assist without an EFB?

tennisguru

Well, the first question that comes to mind is what happened to your EFB?

Aside from that, you can email pilot assist and maybe they can open a case from that. Or at least call them and see if they can give you any guidance.

32LatT10

As a lurking passenger in this forum who works in a field adjacent to IT/cybersecurity, I was reminded of this a few days ago when my 332 lifted off 25C in FRA in the middle of this mess (thanks guys!)

Gunfighter

Your words are correct, but this scenario was an expected challenge. We've had IT outages before, other airlines have had outages, it is an expected scenario. Pilots train for a variety of emergencies because although rare, they are expected challenges. FAs regularly train on evacuating an airplane because it is an expected challenge. It is a failure of epic proportion that our managment team doesn't train to the same standard as the front line employees.

EB and his subordinates need to revisit their B school reading list. "Anti Fragile" by Nassim Taleb had to be on the list somewhere.

Nantonaku

Running an airline on bank hours during the biggest IROP in history did not help. Crazy to see CP offices empty after 6pm and on the weekends. And then no word from management until late Monday/Tuesday. If they had taken this problem seriously on Saturday it would have been cleaned up by Monday. It needed to be all hands on deck over the weekend, not on Tuesday.

CBreezy

No. I don't have to acknowledge anything because none of those were points I was making or arguing.

Everything I need to know about our crew planning software/IT resiliency is in comparing outcomes of 3 airlines with the exact same starting condition. Crowdstrike can be blamed for Friday and Saturday. Maybe even startup Sunday. Anything beyond that is a Delta problem and it exposed significant shortcomings in our proprietary software suite. You can quote answers from AI bots answering questions no one asked all you want. But it took between 150-200% longer than our competition to recover. One of the biggest reasons people choose us over others was reliability. And we just gave them all a measuring stick to show that maybe we aren't as superior as we claim