FX - Expense Report Program Nightmare
05-07-2014, 09:45 PM
#51
Line Holder
Joined APC: Sep 2005
Posts: 92
I just looked at it quickly, but it looks like if you use the "Staging Request" link, you'll be able to buy a ticket without deviating, then at a later time you can use the "Deviate Without Ticket Request." I don't know why they used different terminology, but it looks like those two links will allow you to do what you were asking.
05-07-2014, 11:00 PM
#53
Line Holder
Joined APC: Sep 2005
Posts: 92
Bottom line is I think that are finding another way around our contractual rights under the guise of a new "improved" computer program that in reality just puts more restrictions on us.
05-08-2014, 01:26 AM
#54
Gets Weekends Off
Joined APC: May 2005
Posts: 1,275
Actually the ticket purchased in the example is from MCO to MEM. the trip in the example is MEM-MSP-MEM. The purchase ticket option next to each leg of that trip is to give you the option to "stage" into MEM for that trip or home from MEM for that trip.
Bottom line is I think that are finding another way around our contractual rights under the guise of a new "improved" computer program that in reality just puts more restrictions on us.
Bottom line is I think that are finding another way around our contractual rights under the guise of a new "improved" computer program that in reality just puts more restrictions on us.
Now, where's my pitchfork...
05-08-2014, 10:20 AM
#55
Gets Weekends Off
Joined APC: Jun 2007
Position: Couch Potato
Posts: 470
OK, this is a time zone conversion and CBA test for you. I am MEM based. I had a DH back to MEM with a show time of 0200Z/05May. (Z time and date.) Who knows what bid period the DH bank falls into...April or May?
Guess who else doesn't know that it falls into the April bid month? You're right, the expense report folks. I was just working on my April expense report and noticed that that DH bank wasn't included. I checked the discrepancy link and added the DH info and bank amount. This morning I had a crew notification that my attempt to add the bank had been denied. On the expense report was a note saying the bank was in May. I called the expense report people earlier today and was assured by them that I was wrong and they were right, it was supposed to be a May bank. I just could not seem to explain to them that they were mistaken. I have since pushed the issue up to a supervisor level where they are "investigating" the issue. (I mean how hard is it to figure out whether a DH is before or after 0130 LBT??)
Guess who else doesn't know that it falls into the April bid month? You're right, the expense report folks. I was just working on my April expense report and noticed that that DH bank wasn't included. I checked the discrepancy link and added the DH info and bank amount. This morning I had a crew notification that my attempt to add the bank had been denied. On the expense report was a note saying the bank was in May. I called the expense report people earlier today and was assured by them that I was wrong and they were right, it was supposed to be a May bank. I just could not seem to explain to them that they were mistaken. I have since pushed the issue up to a supervisor level where they are "investigating" the issue. (I mean how hard is it to figure out whether a DH is before or after 0130 LBT??)
MG2
05-08-2014, 10:26 AM
#56
Gets Weekends Off
Joined APC: Nov 2013
Posts: 2,756
Actually the ticket purchased in the example is from MCO to MEM. the trip in the example is MEM-MSP-MEM. The purchase ticket option next to each leg of that trip is to give you the option to "stage" into MEM for that trip or home from MEM for that trip.
Bottom line is I think that are finding another way around our contractual rights under the guise of a new "improved" computer program that in reality just puts more restrictions on us.
Bottom line is I think that are finding another way around our contractual rights under the guise of a new "improved" computer program that in reality just puts more restrictions on us.
05-08-2014, 08:13 PM
#57
Gets Weekends Off
Joined APC: Aug 2006
Posts: 3,931
So we're being forced to use a new airline ticket purchasing system that requires we deviate BEFORE we book the ticket.
Does anyone know if we can contact AA, UAL and DL directly to access our discounted refundable tickets? I'm not keen on deviating before I have a ticket in hand. Management probably sees this is as a great way to reduce the stress on our company sponsored travel service. It really will if we go direct to the carrier to book.
BTW, that will be ruled allowable because as far as I'm concerned the new system is BROKEN and UNUSABLE until it allows booking before deviating. When we grieve this I can't wait for the management yarn that says we have to do it even though it's not in the CBA.
Does anyone know if we can contact AA, UAL and DL directly to access our discounted refundable tickets? I'm not keen on deviating before I have a ticket in hand. Management probably sees this is as a great way to reduce the stress on our company sponsored travel service. It really will if we go direct to the carrier to book.
BTW, that will be ruled allowable because as far as I'm concerned the new system is BROKEN and UNUSABLE until it allows booking before deviating. When we grieve this I can't wait for the management yarn that says we have to do it even though it's not in the CBA.
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