vschip

Well, count me as one of the retarded, I've had a pair of their gumshoe boots since high school, had the rubber part replaced twice (at no charge). It’s by far the most comfortable thing I have to wear on my feet, but then again, what do I know, I'm just one of the retarded masses...

Daniel Larusso

Only here could we find a way to fight about clothing

⌐ AV8OR WANNABE

Yeah, a few weeks ago we got a memo here at Big Brown about that account.

UPS gets L.L. Bean Account

As far as making nothing (no profit) on that the LL Bean account... - c'mon now, we said that too when we lost our Dell account a while back.
"We were not making any money on it so the competitor made a serious low-ball offer..."

We win some, then you win some... Nothing new here.

PS. I've been saying for months and still think that you (FDX) and not us will end up with a DHL agreement.

cvilltn

disregard........just noticed the link already posted above.

gderek

The intel that I heard was that we lost LL Bean because our competitor put in a low ball offer and is trucking the stuff.

⌐ AV8OR WANNABE

I'm sure your unbiased "intel" tells you that each time you get one of "our" customers it's because of your superior service but when it's the other way around it must be because of our "low ball" offer, right?

We gained this one but not too long ago lost Dell to DHL, then it went to FDX, so I guess that must have been a "low ball" offer too, right? Actually China Airlines is probably the real winner on the Dell contract as I see their 747 in Nashville regularly but that's a different story.

Next week you'll probably announce one of "our" customers is switching to you... Just the normal business cycle...



UPS to Deliver for L.L.Bean
Monday February 9, 2:00 pm ET

ATLANTA--(BUSINESS WIRE)--UPS (NYSE:UPS - News) has been selected as the primary package delivery carrier for L.L.Bean, the 97-year-old outdoor apparel and equipment company.
ADVERTISEMENT

The move, effective Feb. 23, follows a lengthy evaluation process. UPS will provide both ground and air service to deliver the orders of L.L.Bean customers shopping through the famed retailer’s catalogs as well as online.

“L.L.Bean is one of the most respected retailers in the world and we’re looking forward to serving their customers,” said Alan Gershenhorn, UPS senior vice president for worldwide sales and marketing. “We’ve constructed a solution for L.L.Bean designed to build on that customer experience. It will be easy for the retailer to meet the customers’ needs for air and ground deliveries using the world’s largest package delivery network. And UPS also is prepared to flex its network to seamlessly respond to volume changes.”

L.L.Bean has been a trusted source for quality apparel, reliable outdoor equipment and expert advice since 1912. The company is well known for its world-class customer service.

“Regardless of the channel selection used by our customers, we expect to provide a consistent quality experience and we believe UPS will deliver on that promise,” said Bob Peixotto, Senior Vice President and Chief Operating Officer at L.L.Bean. “UPS is providing industry-leading technologies to support our tracking and visibility needs as well as options for facilitating returns that will improve our customer experience. We’re enthusiastic about embarking on this new relationship with UPS.”

L.L.Bean, Inc. is a leading retailer of quality outdoor gear and apparel. Founded in 1912 by Leon Leonwood Bean, the company began as a one-room operation selling a single product, the Maine Hunting Shoe. While its business has grown substantially, L.L.Bean still upholds the values of its founder and continues his dedication to quality, customer service and a love of the outdoors.

UPS (NYSE: UPS - News) is the world’s largest package delivery company and a global leader in supply chain and freight services. With more than a century of experience in transportation and logistics, UPS is a leading global trade expert equipped with a broad portfolio of solutions. Headquartered in Atlanta, Ga., UPS serves more than 200 countries and territories worldwide. The company can be found on the Web at UPS.com. To get UPS news direct, visit pressroom.ups.com/RSS.

gderek

I wasn't trying to start an argument here. I was just told by folks up that way that when I was passing through that a bunch of it was being trucked. Once again, I have no clue of it's validity but hey this is Airline Pilot Central.

And by the way if we didn't continue to take customers from each other, what would all those sales people do? I know of several local businesses that seem to switch a bunch. They have one bad experience with a claim or something and they swap. This will never change.

⌐ AV8OR WANNABE

Oh no problem, I was just saying today it is us, tomorrow it is you, and so on... No biggie.

You're right that some businesses, especially small businesses change their shipping providers almost as often as some of us change our phone providers...

By the way, I do agree that a large portion of those shipments will be trucked, if they can do it in a reasonable time frame they will...

captjns

I can remember when I flew cargo with the 727, we did some supplementary service for FED Ex the Christmas rush. Good luck with the operation.

SaltyDog

That may be true, but they never bid without making a tidy profit. UPS doesn't do loss leaders. They also use the Teamsters 'Team drivers' to great benefit. Only goes on an airplane if no other way to make service. Sure was a pain when we went through that adjustment in late 90's to 2003. We did lose alot of flying over that time. But it gets to the customer as fast as an airplane and at fraction of the cost, it is good business even if I wanted the extra flying. Still less expensive thus ability to lowball on some contracts. Only works in their core products though. They don't go after alot of business just to get 'no profit' business.
As posted, we will switch customers anyway. It is a normal part of our shared business. Personally, think it is good setup for both of us. UPS has done well precisely because Fedex was a market leader and developed it to a point that forced UPS to follow, my benefit as a pilot. <g>