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Old 08-01-2024, 08:00 AM
  #61  
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You know what would be really cool? If management would stop throwing so much money at themselves, for one, but at our ****ty RJs. Why are we investing in "zero emission" engines for 20 year old RJs and still throwing money at the whipsaw regional feed when we could maybe throw some cash at 220s or idk spending it on a premium product.

Volume can be profitable and a selling point, but the problem is our hubs can't handle how much volume we are trying to shove through it. Especially not when a cloud shuts down the entire airport, CLT/DFW I'm lookin at you.
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Old 08-01-2024, 11:54 AM
  #62  
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Originally Posted by Werjower
You know what would be really cool? If management would stop throwing so much money at themselves, for one, but at our ****ty RJs. Why are we investing in "zero emission" engines for 20 year old RJs and still throwing money at the whipsaw regional feed when we could maybe throw some cash at 220s or idk spending it on a premium product. Plus now they can greenwash with the hydrogen engine boondoggle.

Volume can be profitable and a selling point, but the problem is our hubs can't handle how much volume we are trying to shove through it. Especially not when a cloud shuts down the entire airport, CLT/DFW I'm lookin at you.
CASM. The -900, crappy and uncomfortable as it is happens to be dirt cheap to operate especially when divided by as many seats as they can cram into it. They will buy every low hour one they can find in the used market.

At least most of the growth is in 175s which are at least comfortable.

They have spent so much time patting themselves on the back for their simple fleet that they will never backtrack and introduce a small narrow body (except maybe the Boom).

I was hoping the post COVID recovery would put the last nail in the coffin of the FFD whipsaw business model but clearly they are very attached to it as the wheelbarrows full of cash thrown at regional pilots over the past few years indicates. They are expecting a return on that investment.
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Old 08-03-2024, 06:55 AM
  #63  
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Originally Posted by WiFly
Our revenue woes are more closely linked to the quality of our product than management seems to believe.
What aa offers is no different than United or Delta.
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Old 08-03-2024, 06:23 PM
  #64  
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Originally Posted by Archiee
No offense but I don't understand the desire for captains to stick their necks out of passengers when it only puts them on a collision course with a gate agent/fa/ and at the end of the day the flight office. We're not superman and it's not on our shoulders to save the day. It's muchess stressful and easier on your career to just stay in your lane.
Gutless.
Hopefully you didn't get hired at AA or any airline.
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Old 08-04-2024, 08:33 AM
  #65  
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Originally Posted by Archiee
No offense but I don't understand the desire for captains to stick their necks out of passengers when it only puts them on a collision course with a gate agent/fa/ and at the end of the day the flight office. We're not superman and it's not on our shoulders to save the day. It's muchess stressful and easier on your career to just stay in your lane.
My experience over many years (decades) has been and still is that most agents appreciate it when we can help them out in some way to get as many pax on as possible. I recently actually had an agent ASK me to come out to the gate to "review paperwork" or whatever you want to call it so that she could continue to get the very last passengers on the airplane after D-10.

Yes, there are a few agents who seem to hate their jobs, hate their coworkers, and hate pasgengers and will not budge on anything related to customer service, but they seem to be notable outliers.

In my experience, anyway.
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Old 08-04-2024, 08:58 AM
  #66  
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Originally Posted by 450knotOffice
My experience over many years (decades) has been and still is that most agents appreciate it when we can help them out in some way to get as many pax on as possible. I recently actually had an agent ASK me to come out to the gate to "review paperwork" or whatever you want to call it so that she could continue to get the very last passengers on the airplane after D-10.

Yes, there are a few agents who seem to hate their jobs, hate their coworkers, and hate pasgengers and will not budge on anything related to customer service, but they seem to be notable outliers.

In my experience, anyway.
Had a disgusting CSM want to remove a disabled veteran from a flight because he needed to retrieve a (forced) gate check bag to get his cane so he could walk onto the aircraft himself with pride. Instead this CSM said, as this passenger was sitting 4 feet from the aircraft door in a wheelchair mind you, “we’ll put you on the next flight then”. We made sure that man was not left behind. Just utterly disgusting behavior from those in management.
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Old 08-04-2024, 10:51 AM
  #67  
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Originally Posted by Dolphinflyer
Gutless.
Hopefully you didn't get hired at AA or any airline.
"Gutless"
For not wanting to endanger my job for zero personal gain?
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Old 08-05-2024, 07:21 PM
  #68  
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Originally Posted by Archiee
"Gutless"
For not wanting to endanger my job for zero personal gain?
Yeah you are gutless. We're paid to take care of eachother and take care of the pax.
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Old 08-05-2024, 07:56 PM
  #69  
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Originally Posted by WiFly
Yeah you are gutless. We're paid to take care of eachother and take care of the pax.
​​​​​​ We're paid to fly the aircraft from point a to point b. Pax issues are the job of gate agents not us.
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Old 08-05-2024, 08:03 PM
  #70  
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Originally Posted by Archiee
​​​​​​ We're paid to fly the aircraft from point a to point b. Pax issues are the job of gate agents not us.
We're not just paid to fly from point a to point b. Might want to look up Captain's responsibilities in the FOM.
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