Name User

I just pulled last years overall average. DFW and CLT have been getting hammered the last month or so.

A14 is all that matters.

These were the most on-time US airlines, airports of 2023: report (thehill.com)

On-Time RankingAirlineOn-Time Arrival Percentage

1. 84.72% Delta Air Lines
2. 82.25% Alaska Airlines
3. 80.61% American Airlines
4. 80.04% United Airlines
5. 76.26% Southwest Airlines
6. 71.16% Spirit Airlines
7. 69.29% WestJet
8. 68.68% Frontier Airlines
9. 68.33% JetBlue Airways
10. 63.17% Air Canada

SomeAv8tor

Sport here just voted and is pretending that he had any part in writing the contract. Just thank him for his yes vote and move on. Someone said the service was mostly the same across the airlines and he took offense to someone disrespecting his employers coke and cookie service. Insecure? Absolutely.

Al Czervik

lol. 350k with 3/4 of the month off. Doing fine dude.

Montcalm

Back on topic.

OpieTaylor

I think the revenue loss is from switching to NDC and away from GDS too aggressively.

There was a push to switch to NDC to increase margins for premium seat inventory.

The travel industry didn’t respond so well and it cause demand to flow to United and Delta via GDS and actually increase their margins.

GDS is limited in fare pricing and AA could undercut cut GDS with NDC and drive sales.

Kinda the same problem gun manufactures have. Local gun stores charge outrageous prices compared to online sites and the market just isn’t moving away from local gun stores.

Their large retail showrooms drive huge margins that a direct to consumer manufacturer just can’t compete with.

There are still too many passengers who do not book their own ticket for travel have no say so in branding, and their employer wants to use a travel agency who uses GDS not NDC.

OpieTaylor

I think the revenue loss is from switching to NDC and away from GDS too aggressively.

There was a push to switch to NDC to increase margins for premium seat inventory.

The travel industry didn’t respond so well and it cause demand to flow to United and Delta via GDS and actually increase their margins.

GDS is limited in fare pricing and AA could undercut cut GDS with NDC and drive sales.

There are still too many passengers who do not book their own ticket for travel have no say so in branding, and their employer wants to use a travel agency who wants to use GDS not NDC.

AA tried to cut out travel agencies to increase margins and push traffic to AA.com. Travel agency’s steered their unknowing corporate customers to United and AA.

It’s like if scheduling always uses Bizhero and they start blocking IHG property’s for last minute stays then tells AA they are getting their best price on Marriott and Hilton inventory and ignoring IHG “deals” on NDC, because they don’t want to use it.

At least it’s now obvious now why United and Delta are “outperforming”.

Margins are better with NDC and volume is larger with GDS and their miscalculation on balancing those two systems sent margins and volume to United and Delta.

overthrust

This. They talk about all sorts of other ideas and strategies but not this. They've got the airline relatively back on track in terms of operational metrics. Now they need to at least try to do something in terms of customer service from agents and FAs. Maybe let the FAs strike and just replace them all, lol.

luv757

Interesting you propose scab labor to solve the problem.

BitterAAhole

The curret upper managment is still the problem and most are from the America West.
Anyone with America West on their resume shouldn't be in any managment or leadership position at AA.

AllYourBaseAreB

arrggghhh they learned nothing in the 17 years since that merger happened….