Hedley

Operated by Republic. The passengers are AA passengers and the computer system that screens who goes down the jetway, including a potential jumpseater, is all AA as well. The republic FOM determines how the flight is operated, it doesn’t determine who in onboard in the cabin, or who is sent down to ask for the jumpseat.

sanicom3205

You’re operating within the AA system. If we’re on the same page as the company to do everything within our control to thwart your little stunt, it’s going to make your plan backfire. The gate agent is the “gatekeeper” of that jetbridge door, and they work for AA. I can’t even get down to the jet when I’m operating it without the gate agent. Why would we need luck when we have control of the boarding process, including jumpseaters? We just need the gate agents to follow the rules. You are the ones that need to get lucky and hope that they don’t.

captive apple

The FOM explicitly states who is sent down to ask for Jumpseat and in what priority.
what are you trying to say?

sanicom3205

Do you think the gate agent from AA gives a damn about the republic FOM? They are beholden to that document as much as I am... know who they are beholden to? Their managers and AA. Know what their managers and AA are telling them to do?

You guys need to wisen up. There is a very obvious way to thwart your plan, and not one of you comprehends it. The AA agent is going to send the AA pilot down. You guys are going to stop that from happening, and the agent is going to refuse to send someone else as they cleared the list the way they were supposed to and the pilot is there trying to get on. You will leave with an empty jumpseat on an AA flight after having denied the AA pilot. The second pilot on the list will also feel like they were denied as a result of your action, and will file a complaint with their jumpseat committee. In one move, you’ve made two pilot groups angry.

You guys can and will argue that you didn’t deny anyone until the cows come home. You’ll blame it on the agent and on APA. But at the end of the day, those two pilots will miss their commute/ride home/vacation and complain to their respective js committee about republic. Like it or not, that’s how everyone will view the situation except you guys. As I said, you are the ones that need luck here

BattMartle

Exactly! We should change our FOM so it says that gate agents must have coffee pre-made on the aircraft before crews arrive... bet they won’t do it, because they follow the customer service manual in WebRef, not the FOM.

Hedley

The FOM explicitly list the priority order of who the captain takes, it doesn’t say who gets to go ask. If a legacy were to have a no jumpseat policy like some used to, your jumpseat would go empty on those flights regardless what your book says. Until an American agent issues CASS approval and a jumpseat authorization, your list doesn’t come into play. The AA system controls who gets to ask, the FOM controls who you take.

captive apple

Well I know this thread has gotten heated and I wasn’t speaking of the gate agent but to your question yes, and everyone involved above front line employees is very interested in the Republic FOM being followed. Which in turn means yes the gate agent is also interested in not deviating from the FOM though they have never seen it or know it exists.
I assure you that not one but 2 CMOs would be interested if this thing that has not happened but you say will happen happens.

captive apple

Interesting chicken or the egg scenario. But the software on the computer was created with respect to the FOM. Imagine a computer programmer typing code with out FOM guidance.
The software will be updated as it often is.

sanicom3205

You clearly are not familiar with AA IT lol. I wish they worked that fast, but we have contractual agreements that have not been implemented to years due to IT.

Has AA said they’re updating the software? Because everything I have read says that they’re taking our side on this

Hedley

It very well could be updated, but regardless, AA is in charge of AA software. At the end of the day, the only power that the captain has regarding the jumpseat is to say if it is available or not. The agent isn’t in violation of your FOM if they don’t send someone down.