Originally Posted by
Trip7
The situation is dire out there. Worst I've seen at Delta. We are so far down the rabbit hole that a reset my be required. I don't know what windows based crew tracking software we use but if that's the root cause of this it needs to be replaced immediately. Plenty of Pilots and FAs are available but we can't piece them together with airplanes to get the operation moving.
Not much different than the server issue in 2016. That took us about 7 days to unwind.
Again, the issue ends up being timely comms between our crews out there and tracking scheduling.
This is a known problem we've seen it before but nothing has been really done to remedy it.
Perhaps this event will be a catalyst for some real change in that regard